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    The Ultimate Pet Lodge

    3.7 (15 reviews)
    Closed 7:00 am - 6:00 pm

    Services - The Ultimate Pet Lodge

    Private dog training

    Pet boarding

    The Ultimate Pet Lodge Photos

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    Recommended Reviews - The Ultimate Pet Lodge

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    2 months ago

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    24 days ago

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    3 years ago

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    3 years ago

    I've been going here for years and they are the best (and best priced!). Great reconstruction was done and it looks beautiful and cozy.

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    3 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    Review Highlights - The Ultimate Pet Lodge

    There's not even a hint of offensive odor when you walk in.

    Mentioned in 2 reviews

    Read more highlights

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    Pet Lodge & Spa of Reidville

    Pet Lodge & Spa of Reidville

    (5 reviews)

    Very disappointed with how we were treated by the manager…read more Our dogs have been groomed here several times in the past, and we had always planned to continue using this business. Yesterday morning I called to schedule grooming appointments for our dogs. My first call went to a message stating they were either experiencing a high call volume or were closed. I called back 3 more times over the next couple of minutes, but no one answered. I had 2 meeting coming up and would not be available if I left a message After waiting about 10 minutes, I called again and someone answered. I heard "Hello" and that the call was being recorded. I asked if there were any grooming appointments available next week. The manager immediately responded by asking if I was the person who had just called multiple times. I said yes, and before I had a chance to explain that I was simply trying to get through to schedule an appointment, he told me that calling repeatedly was rude and that I would not be receiving any services from them. He then hung up on me. I was surprised by the response and attempted to call back twice to clarify that I was not trying to be rude, but my calls were not answered. Later, my wife called and spoke with the same manager. He stated that he was with a customer and that I should have known that repeatedly calling was rude. I had assumed this was a business line with multiple lines, but we later learned it is actually a cell phone, and I assume he doesn't know that you can silence them. My wife asked to have the owner contact her to discuss the situation, but more than a day later we have still not received a response. Based on this experience and the way the situation was handled, we will not be returning and unfortunately cannot recommend this business to others.

    Had the absolute best experience here! This was our first time boarding our dog and we were worried…read moreabout his behavior towards other dogs and people. He is high anxiety and a little aggressive but the owners said it wouldn't be a problem at all and they took him with open arms! After we dropped them off, they spent time bonding with him and playing his favorite game, fetch. They took him for daily walks and played with him. They also sent us pictures and updates. I couldn't be more than happy! When we came to pick up our dog, he was happy to see us but now that he's home, I think he wants to go back! Overall, the owners were wonderful and sweet and took all of our concerns with our dog seriously. They went above and beyond to not only make us feel comfortable but our dog as well! I highly recommend them and plan to use them in the future!

    The Ultimate Pet Lodge - groomer - Updated May 2026

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