Very disappointed with how we were treated by the manager…read more Our dogs have been groomed here several times in the past, and we had always planned to continue using this business. Yesterday morning I called to schedule grooming appointments for our dogs. My first call went to a message stating they were either experiencing a high call volume or were closed. I called back 3 more times over the next couple of minutes, but no one answered. I had 2 meeting coming up and would not be available if I left a message After waiting about 10 minutes, I called again and someone answered. I heard "Hello" and that the call was being recorded. I asked if there were any grooming appointments available next week. The manager immediately responded by asking if I was the person who had just called multiple times. I said yes, and before I had a chance to explain that I was simply trying to get through to schedule an appointment, he told me that calling repeatedly was rude and that I would not be receiving any services from them. He then hung up on me. I was surprised by the response and attempted to call back twice to clarify that I was not trying to be rude, but my calls were not answered. Later, my wife called and spoke with the same manager. He stated that he was with a customer and that I should have known that repeatedly calling was rude. I had assumed this was a business line with multiple lines, but we later learned it is actually a cell phone, and I assume he doesn't know that you can silence them. My wife asked to have the owner contact her to discuss the situation, but more than a day later we have still not received a response. Based on this experience and the way the situation was handled, we will not be returning and unfortunately cannot recommend this business to others.

Had the absolute best experience here! This was our first time boarding our dog and we were worried…read moreabout his behavior towards other dogs and people. He is high anxiety and a little aggressive but the owners said it wouldn't be a problem at all and they took him with open arms! After we dropped them off, they spent time bonding with him and playing his favorite game, fetch. They took him for daily walks and played with him. They also sent us pictures and updates. I couldn't be more than happy! When we came to pick up our dog, he was happy to see us but now that he's home, I think he wants to go back! Overall, the owners were wonderful and sweet and took all of our concerns with our dog seriously. They went above and beyond to not only make us feel comfortable but our dog as well! I highly recommend them and plan to use them in the future!

Cozy little place makes you and your Fur babies feel at home. My sister has used them for quite…read moresome time for nail clipping. So, I decided to give them a try. Friendly, gentle with my babies, it had been awhile and nails were long! Great price too! She was grooming labdoodles, and a couple other mix large breeds dogs were happy, tails wagging! Good sign she loves on your pets.

I guess I would have to give it a zero star rating since I called twice, left two messages…read morerequesting an appointment for grooming for my dog. Never got the courtesy of a return phone call.

Our dog always loves going for a spa day. Staff is amazing and fair priced. Highly recommend.read more

Very caring and welcoming place. Jessica wasfabulous and the service was outstanding…read more Thanks for doing a great job with Sophia.

Posh Paws is amazing for so many reasons. The owner, Kristy, is kind and caring and obviously a…read moregreat boss because her staff are always happy! The shop is full of positive vibes. They love the dogs and listen to specific requests you have regarding grooming your furry child a certain way. They pay attention to all things. Their prices are reasonable. I cannot say enough about this wonderful place to have your dogs groomed. The only issue I have is my dogs have been asking me if they can be groomed twice a month instead of once. They like to describe Posh Paws as their total spa experience.

Great place for grooming - especially for dogs like Shi-Tzu's that need extra attention; and for…read morewhich bad cuts really look BAD! Not here though. Perfect cut for our Bean every time. Also the Japanese mineral treatment (nagayu?) works wonders for their skin.

Jennifer is very pet friendly, and accommodating as she was been grooming my pup Lily for years!…read moreLily looks forward to seeing her for a trim! And she has even taken Lily in on an emergency as needed. I am very pleased with Jen and pets will look no further when it comes to having my pet getting her needs for grooming!! Thanks Jen!!

Best groomer ever! My three dogs love her! She knows exactly what they need. If they get sick, I…read morecall her first. She's also become my good friend.

My hounddog has severe anxiety about her nails, wont even let me hold her paws. I was nervous about…read morebringing her in after a couple failed/bad experiences at other shops and after trying at home, but the girl NEEDED the grooming. When the staff at Paws & Claws brought her back front after only a few minutes in the back I assumed they were not able to clip her nails either.. BUT they were clipped and dremmeled perfectly and my hound was happy. Amazing service and people.. Thank you!

i made special arrangements for me to take and pick up my dog for grooming, and i get a text at…read more6:11AM from the groomer saying she has been fighting a bug and can't see my dog today. REALLY?? you didn't know yesterday you were sick so i could have rearranged my schedule?? and after that, i get zip for rescheduling, have to wait almost a month for the next available appointment. that is just bad customer service.

I had a very nice experience with JJ's. She came to my house Friday and trimmed cats' nails. She's…read morefast and gentle. I'm scheduled for another appointment in six weeks. I'm very pleased with JJ's work . The cats have come around to her. When she finishes her work, they hang around to be petted. Excellent groomer.

Totally unreliable! Had an appointment for my cat Marlee at 1 PM with JJ. I sent her a text in…read morewhich I said, "We're ready when you are," knowing from her that she had an appointment for grooming in Taylors at 11 am. I thought she may have finished early. Marlee hates grooming/baths like most cats. I already had her in a large carrier. Totally prepared my bathroom for grooming by 12:18 pm. I was blindsided when she said she was waiting on a delivery of fish and started suggesting alternative times she could come. She will never touch a hair on my cat(s) again. Beware: the lady is all about SELF, not customers.

I was lucky to get an appointment. It's a small shop, and you can see the pups being groomed. Based…read moreon what I observed on the two occasions I've been there, they treat the pups very well. What makes the difference between this shop and most others? They LISTEN!! To what you're saying, and what you can't describe. My dog is not easy to trim; his hair grows in all directions! But they understood what and how to do him. They even did things I forgot to ask for. He looked and smelled SO much better! I like the fact that I don't have to get him in before 8 am, and that it's not after 5 before I can pick him up! My little guy doesn't sit in a carrier all day at home. Why should he have to sit in one all day, waiting to be washed, fluffed and trimmed? These ladies don't do that! Try them out (if you can find an opening). You won't be disappointed!

This was the only place I would let groom my dogs until covid hit it's really changed. My dogs…read moreloved it there And so did i. I missed 2 appointments due to a work conflict (started working full time and explained that to them was having a hard time balancing everything) and apologized and that wasn't good enough they called me today and told me they didn't need my business anymore when I tried to book another appointment. They told me missing appointments didn't work for them. That they had a waiting list of people that were dying to get in there. I hope they are perfect and never miss an appointment. I am very disappointed and hurt by the phone call.