My first appt was scheduled for 7:30am so I can rush back for my 9am class, but they let me in…read moreafter 8am instead. For my second appt, they canceled my 7:00am slot just 15 mins before it was supposed to start. To make matters worse,there's a $50 fee for not showing up or failing to cancel within 24 hrs. But just like that, they will call you at 6:45 and says it's canceled . I express my disappointment to the representative. Instead of empathy, I was met with LAUGHTER before being hung up on. It's incredibly frustrating to feel like my time doesn't matter to this establishment. This experience has left me questioning the integrity of the clinic. Are they even licensed or permitted to operate like this? They think that wasting people time is funny or a joke!

They will not schedule you for a cleaning until you come in for a consultation. After having to…read morereschedule my first consultation, I double checked by phone before my appointment to ensure that they had my insurance and medical records from my previous dentist. They confirmed they had everything they needed. I showed up for my appointment and they told me it was cancelled because they did not have my insurance information. The receptionist proceeded to tell me my insurance information as I stood there before telling me that no one was available to complete the consultation with me. They then admitted that they must have texted the wrong number to notify me of the cancellation. Then, they tried to reschedule my consultation for a THIRD time for almost a month later and still would not allow me to schedule a cleaning. I am not sure I would ever be able to get my teeth cleaned by someone at Mint. If you want to waste your time scheduling appointments they won't keep and risk that your personal information might be shared with someone other than you, give Mint a call!

I used to be very happy with this office, but they have developed serious problems. One one of my…read morerecent visits, I had scheduled a cleaning and having a small filling. The person blasted through the cleaning, didn't really talk to me or ask any questions. She also used the floss like she was angry at me, tearing up my gums a lot. That didn't used to be a problem in this office but has become that way again. Then she said she was going to have the dentist take a look and then I would be done. I asked about the filling that was also scheduled, and she gave me a blank look. Finally got it sorted out so that I could get the filling done too. That process took a really long time as well, partly because the area where the filling was done it was built up so high the dentist had to grind a bunch of excess off to get my bite to hit properly. A few months later that filling cracked while I was eating and created a huge mess of a few other teeth as I accidentally bit down on the broken piece before I realized what had happened. I have never had a filling crack, especially to that degree. I used to really like this office but I will never go back

This office is horrible. I went in for a cleaning and they told me my implant was failing. I went…read moreto the oral surgeon and he said it was perfectly fine. It looked just like the last x-ray that was taken. The dentist wanted to do something about my failing implant and it wasn't failing. I've had nothing but problems with this office. The list goes on and on. The staff in the front office is poorly trained. The doctors are looking to make money. The hygienist and dental assistance are very very good but other than that, I would not go to this office. I will never step foot in this office again. it is that horrible with the front desk and with the dentist. They also incorrectly build my insurance, which is insurance fraud.

I have been a patient with Mint Condition for almost a year now and they have always done very well…read morefor me. I have been experiencing jaw pain for years now. I never mentioned it in my initial appointments because my previous dentist denied there was an issue and I just gave up. Don't do that by the way, I should have immediately gotten a second opinion. I finally worked up the nerve to mention my pain at my most recent appointments and the Dr IMMEDIATELY identified it. He had me describe the pain, he gently messed with my jaw and he poked at the muscle. The fix was so simple it was almost laughable. I have had a lot of dental work over the years including multiple crowns and they just needed to do a bite adjustment. The pain was gone almost literally instantly. After the usual dental visit soreness my jaw felt amazing. I didn't even realize how much my life was being affected by it. I had stopped feeling hunger cues because of the pain, I was constantly in a bad mood. Lesson learned, if your dentist isn't listening to you about your issues, move on and get a second opinion. Thank you Mint Condition Dental for listening to me. You helped in so many ways I can't even really put words to it.

My mom paid over $400 to add teeth whitening to her appt and they didn't do it. She emailed and…read morehasn't been replied to. They haven't called her back, scheduled a follow-up, etc. The dentist was impersonal and rushed her out. While I plan to contact them myself - I wanted to write this before anyone else was mistreated by this office.

Dr. Larsen is an excellent dentist, and I have referred several of my students and friends to him…read more I have none him for over 25 years and he has taken amazing care of both my husband and me. He cares not about are teeth but our overall health. The office is well managed, and his staff is professional and very personable. They always ask if they did a good job. I would not go anywhere else!

My son is at school at WSU and had an after-hours dental emergency and needed to be seen. From 5…read morehours away I called every dentist in Pullman, WA and left messages for all of them. Dr Larsen called me right back and within the hour my son was being attended to by the Doc and his assistant. They calmed my son and patched him up and left my wife and I grateful to have been so lucky to find Dr Larsen and his crew. We are beyond happy with the service and compassion we received from Dr Larsen.

Jonny Fisher DDS is an excellent dental office. They're efficient, friendly and do great work!! I…read morehave had my teeth cleaned several times by Monty who puts me at ease and does a great job cleaning my sensitive teeth. I have been a patient there for several years and highly recommend them :)

Excellent service, very friendly, understanding, and knowledgeable. 5 star care and service. Highly…read morerecommend.

Several years ago before I retired. I was afraid of dentists. Bad past experiences with clumsy…read moredentists. Dr Hanson changed my view on what experienced dentists are. He also changed look of my smile. With Heather as my dental hygienist. I could not say no to get the expert dental care they offer. If you want expert dental care. See Dr. Hanson and Heather.

Dr. Hansen and his team are absolutely wonderful. I was comfortable right from the start and with…read morethe amount of work i needed that was hard but they made it alot easier and i had started to feel like I was going to see friends instead of dreading an appointment. They are professional and kind and truly show they care. I can finally smile at my children and i owe it to this office and these people.

Today, (5/22/2025 @ 11:50) I had a Dentist Appointment at Bearable Dentistry in Moscow, Idaho…read more While waiting in their South waiting area I observed an older couple attempting to work with the reception staff on a billing issue. The male staff member did not understand HMO, PPO, and Medicare and was unable to explain anything to the couple. The female receptionist was impatient, condescending and rude. There was one other patient in the waiting area besides myself. After approximately ten minutes of enduring the painful mistreatment of the older couple, they were attempting to leave and being respectful by saying thank you and attempting to walk out the door, all while the female receptionsit continued to be a very rude person. Those that know me, know I am not one for letting someone get hurt mentally or physically, bullied, or walked all over. As soon as the door shut from the older couple leaving, (in a conversational but firm tone) I mentioned to the dentist office staff that they were holding an embarrassing conversation with patients that they should have gone to a private area and attempted to properly resolve. Maybe even call the insurance company with them and attempt to get it resolved. But they instead held it for all patients to hear and made people feel uncomfortable and had the older couple leaving feeling humiliated. I then said if they tried to pull that with me, I would end up telling them to "kiss my ass". At that moment, an individual in blue scrubs who I assume was Bryan Schiavoni, firmly tells me not to cuss in his office, or he will kick me out. In a quieter conversational tone and a look of "Ok?", I said, "Kiss my ass?". He then tells me to get out of his office before he calls the police. I stood up, looked him in the eye and said, "that if he thought I was cussing, then stand by, you can all go F*ck yourself, cancel my f*cking appointment". The Bearable Dentistry inability to take constructive criticism and extremely poor treatment of an older couple ensured I am removing my family from their patient care and going back to the Dentist Office I love but had to leave due to an insurance change. I was able to speak with the older couple in the parking lot and they thanked me for standing up for them and told me that they could not understand why they were treated so poorly, and were humiliated by the way they were treated. So if you are in the Latah County area, avoid Bearable Dentistry.

Loved this office, Amber was amazing. I have a major dislike…read moreof dentist and their offices! This office is a cute bear den, sweet as can be. No dental office smell, which was a huge plus in making me feel comfortable and less stressed!

Unfortunately, I have to seriously downgrade my review of this dental office. I recently moved out…read moreof Pullman, and when I went to see a new dentist I found out what a terrible job this dental office did with my teeth. My sealants, done only a few months ago, are chipping off. Worse, they seem not to have cleaned my teeth before applying the sealants, and now I have cavities under the sealants. A filling done a not that long ago has cavities forming around the edges and will need repair and polishing. I'm facing a lot of work to fix this office's mistakes. It looks nice but they really messed up my teeth. They did give me a 1/3 refund on the bad sealants, but feel they are not at fault or negligent. They say they would wait and see with the cavities and that it might just be discoloration. The refund they gave me will only cover about 1/4 of the cost of the work my current dentist recommends to fix mistakes this office made. Proceed with caution if you go here, and if you've been here in the past have your dental work checked by another dentist.

I've been a patient of Dr. Jack Chiang for over a decade and have the highest regard for his skill…read moreand professionalism, as well as appreciation for his always kind, helpful, and knowledgeable staff. I have had "difficult" teeth since childhood (am now in my 50s) and Dr. Chiang has been the first dentist to carefully track and treat my dental health over time and to fully address my individual needs. I have had procedures ranging from simple cleanings to a dental implant and have always been 100% satisfied. Dr. Chiang is amazing at keeping pain to a bare minimum (usually none at all) and he is always continuing his education on the newest advances. He treats patients with kindness and respect, explains and answers all questions - and see patients as people, and not just as "a set of teeth." I wish to acknowledge also Pullman Family Dentistry's Narissa and Lisa, two amazing women who are always kind, helpful, and very knowledgeable (and all the others have been super as well - I've never met a rude or incompetent staff member at PFD.) Finally, the people at Pullman Family Dentistry are all just lovely people with whom to interact. I do non-profit work in India and Dr. Chiang has always been a big supporter and has even made donations of dental supplies (e.g. toothbrushes, floss, etc.) to help the children who cannot afford such Western "luxuries." He did this without even being asked and without asking for any recognition in return - which is rare. (And, no, his generosity does not affect this positive review of his skill, but just goes to illustrate his general compassion for those in need.) I am so very glad and grateful to find such a wonderful dental practice here in Pullman, and am a fan for life of Pullman Family Dentistry.