Not good business practice. My mom asked how much it would be to dry clean a formal dress - the man…read moretold her $17.88. She came back the next day and the women tried to charge her almost $30 instead. Said the man was incorrect telling her the price. When my mom tried to ask her why it was more she said the man was incorrect telling her and said she would charge her $22 instead... not right. The receipt / slip papers they give you should say the price when you drop an item off, so they can't change the prices. Seems like they change the price. My mom would not have went if she was told the more expensive price as it wasn't a rush

I called before I stopped by on Wednesday, 11-22-23. I needed a choir robe cleaned. Multiple dry…read morecleaners were open, but most would not have the robe ready until Tuesday. I needed it for an event on Saturday. The woman who answered the phone told me that if I dropped the robe off that day, it'd be ready on Friday. I picked up the robe Saturday morning, 11-25-23. It was pressed and the make-up spot was removed. I appreciate them coming through for me during the holidays. I would definitely return.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

With my heart condition, climbing two flights of stairs, 5 times up, then 5 times down, while…read morecarrying a laundry basket, got to be a bit much for this tired old man. I needed help. Along came, "Your Laundry is Done." After a few miss-communications and playing "text-tag," we got it figured out! Or I should say, "I got it figured out!" They picked up my bag Monday morning and dropped off my clean, folded, wonderfully fragrant clean cloths Tuesday. Simple! There's a minimum charge of $40.00, so I just HAVE to bite the bullet because I really only have about $30.00 worth of wash, by weight, at their rates. Oh well. Beats a heart attack! I would recommend this service to anyone. And you don't HAVE to use them weekly! You can pay a little more and only use the service when needed. In a pinch, give them a try! Clyde

From the owner: We process laundry and offer free pick up and delivery services.read more

This must be by far the best laundromat in the area! I walked out of there and I forgot I was…read morewalking out of a laundromat lol. The place was spotless clean inside, Machines look good and updated. Friendly staff I was greeted by Leah she was excellent if there was an option to give 10 starts I would. Leah was easy to communicate, gave me a breakdown of the prices. Gave me an option to pick up y clothes same day or next. I choose Next day. Next day pick up was smooth, they did a grate job I saw Leah again had my clothes ready for me. Smooth transaction I will visit here again.

Cleanest laundry I've ever been to. But they are cashless. They are a little pricey too but they…read morehave everything a person needs to waah and dry. They also have vending machines and a small store nearby for snacks and drinks.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Clean facilities, well maintained machines and lots of places to sit and fold laundry. Each time I…read morehave been, a worker has been there either cleaning counters, cleaning the dryer filters or making sure everything was working

Chelsea is excellent, caring, tolerant, and forgiving She and the rest of the staff go above and…read morebeyond. The location is safe, clean and a happy place to visit with many stores, shops, & the Greenway nearby.

This place was very clean. Machines are efficient and do a good job. The staff are friendly and…read morehelpful. Zero sketchy vibe.

My washer suddenly stopped spinning like it should so I needed to wash my clothes before a service…read moreperson was able to repair it. I needed a laundromat so I drove to the location. The place served its purpose but they can certainly use an upgrade. The machines use coins which is so outdated, getting ones that require a credit card might help. Being there made me feel like I stepped back in time. The workers were friendly and helpful, the price was unbeatable. Would I go back, maybe , but I'm so glad I won't have to.