I cannot say enough about Limo Star Transportation. I have used them for several outings for my…read moreexecutives and they are absolutely flawless. The customer service is beyond amazing and they have gone above and beyond to help me with urgent situations. I wouldn't trust anyone else.

Wow, I am absolutely amazed by Star Transportation. I had booked a coach bus as a party bus for my…read morewedding in September of 2023. Anyways, very long story short, there wasn't any music on the bus we got for our wedding. The driver reported that it was broken but the company stated it was working when they checked so I'm not entirely sure what happened. I then had a difficult time getting any follow up from a specific person afterwards to express my dissatisfaction so I ultimately left the situation with a bad taste in my mouth for this company. But a little while later, the owner of the company personally reached out to me personally to apologize for any negative experience that I had and said that they pride themselves on customer service and wanted to make it right. I was not expecting this and ultimately had chalked it all up to a loss and bad experience initially. I'm amazed that any company would care enough for their customers to follow up even after I had already gotten nowhere with one of their employees, to apologize and wanting to make it right. They didn't have to do that and I'm shocked they did but it's clear they really do care about the experience and services they provide to their customers. Once again, I'm amazed and was not expecting anything further from them, but it's clear they will go the extra mile for their clients to give them the service they are paying for.

Great place with a great staff. Highly recommend it for MSP parking. Quick trip to the airport.read more

Have used them exclusively for years. Not anymore. Multiple calls and a long wait for the…read moreshuttle. Other companies came and went 2X-3X while I waited for these guys. On the last phone call, 34 minutes after the first call, I was told that I needed to be patient. It never used to be this way. The worst part is, they don't care anymore. Looking for a better alternative.

MIK Limo is by far the best limo service in town! We just…read morewant to thank you for the great ride, GREAT LIMO, great time! We really enjoyed our daughter's wedding! We will definitely use MIK Limo for any future rentals. Thank you again for everything! Roman and Nina

Highly DO NOT RECCOMEND! Late arrivals, late enough to cause cancelations of my uncle's…read moreappointments (twice now) when we waited 6 weeks to get the appointment. Our driver did NOT wear a mask, but we didn't care...until the driver DEMANDED that a mask be worn for a diabetic in a wheelchair with LEG issues!

So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

My husband and I were walking to US Bank Stadium and grabbed a ride. Very professional and…read morecourteous, highly recommend.

Gus is an incredible human being. This review isn't about a requested service, but it speaks to the…read moreintegrity of the man who owns/runs this company. I have been in a tough season of life. Seems like everything that can go wrong finds me. After having the brakes go out on my truck & have the cost of that repair earlier in the week, I was looking forward to the 4th of July holiday weekend with my kids & grandkids. Hooked up the big 5th wheel rig and headed out from Shakopee. I made it 9 miles when I heard something was very wrong. I found my way off the highway onto a backroad in Eden Prairie. I parked, checked the rig and found it was the truck's serpentine belt fraying off. I had no one to call. Feeling defeated I sat in the truck with my dog and cried. I sat there for about 20 minutes. People, trucks and cars passed by when a courier type van was passing by stopped and asked if I was ok or needed help. Told him my situation and he said that his business is on the other side of this block if you want to walk over and let's see what we can do. I walked over and he was in his office. It was then I realized this was not an employee. It was the owner himself. He ordered the part. He had his mechanic; Viktor install the new belt and make sure I was on my way. It's the things people do when no one's watching that tell you the content of their character. And even better, when they have zero to gain but have the compassion to help others shows the content of their heart. I will forever be grateful to Gus & Viktor. These guys are the real deal and are simply amazing. I pray they are blessed abundantly in all they do. THANK YOU GUS!!!!

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

worked with Brett and I was very happy with my experience!! He completed the walk- thru in a quick…read morepace and explain all the possible charges. Need more people like Brett! thanks again

If I could give a negative rating I would. NEVER rent from Penske in Eagan, MN. Worst service ever…read more Was quoted $69.99 for a daily rental, which included a $40.00 premium due to it being a late rental. When the truck was dropped off was charged 10 times that price. And that is not an exaggeration, almost $1,000 for a 10 hour truck rental. When the contract was being reviewed price was never discussed, just sign here, trusted they charged what they quoted, HUGE mistake. Was in no hurry to move, still had 30 days, never, ever would have knowingly approved such an outrageous price. DO NOT TRUST them, they will lie. When the charge was disputed the local manager said there are witnesses to this price being given, that is an outright lie. Talked to corporate office and the local store, the response is too bad it is a legally binding contract. That is understood but how ethical is it to increase the price 10 times, not double, the price was increased 10 times the quoted price. Don't let them fool you, Penske has done nothing to resolve this issue. The price for this truck is $29.99 plus mileage, we agreed to a premium price of $69.99 due to late rental. We were charged $699.99, and told too bad you signed the agreement. Don't trust them to charge what they agreed to.