Jeff and all other staff members at Caliber Collision were great. They did an amazing job with my…read morerepair. Jeff is very knowledgeable and helpful, customer service receptionist is very friendly and professional. I am very happy with their service.

I got in a fender bender and my insurance company required me to get an estimate from one of their…read moreverified shops even if I ultimately chose to go with a different one of my choice. They asked me to go to Caliber for this estimate. I will say honestly that when I took my car in, I didn't really intend to go with Caliber for the repairs. I was just checking the box for my insurance company. But I found their team to be so easy to work with and so good at customer service that I just gave them the go-ahead to do the repair. Joe was the representative I worked with, and I have nothing but positive things to say. He was very nice, and he took his time walking me through the damage to my car, what would need to be done, etc. I'm the type of customer that tends to ask a TON of questions. Joe answered every question I asked and he frequently called me in response to an emailed question to ensure I had all the information I wanted and didn't have any follow-up questions. He kept me completely updated on the status of my vehicle every step of the way. When I picked the car up, he took me on a final walk around, explained everything that was done, made sure I was happy and answered all of my final questions. I was very impressed. As for the repairs, my car looks brand new and drives perfectly. When I realized there was going to be paint work, I actually had them add on work to repair a scuff that had happened prior to the accident, which I paid for out of pocket. Their estimate on that repair was comparable and even slightly lower than the one I received from the dealership previously. You can't tell my car was even in an accident and the paint was matched exactly. Also, an honorable mention to Veronica at the front desk, who was a pleasure to work with on scheduling, paperwork, payment, etc. She was awesome enough to call me back when they had a cancellation and moved my repair up by like a week, which was a super pleasant surprise. And, when I picked my car up, she was very diligent to make sure the paperwork was correct, and she triple checked that I was charged the right amount (which was tricky because it was my deductible, the repair the insurance paid for and the repair that I paid out of pocket). I'd highly recommend Caliber if you need similar repairs to your vehicle.

They did a great job fast at a reasonable price. Color matched perfect, how did they do that???…read more I would highly recommend!

To be honest. Worst experience I've ever had. They did more damage then anything. All my electrical…read moreand wiring is screwed up due to them. The headlights they put in weren't sealed and repeatedly blew bulbs. The hood has a huge gap between the front bumper where the latch is. The hood is crooked. They cut random wires and there is absolutely no reasoning or sense behind the electrical wiring that they had botched. Wouldn't even recommend to someone I hated. The only reason they get even 1 star is because there's no option for any lower rating for quality of service and customer support. Basically threw away 2,100$, would never have gone here if I would've known their quality of service.

Amazing, honest, great quality service. Have used them several times and they have exceeded…read moreexpectations each time.

It's rare I write reviews, but Jeff at Bob & Carl's is well deserving of such. I just spent ten…read more(yes, TEN) months in a dispute with Toyota for causing damage to my vehicle that they didn't want to take responsibility for. I tried every angle on a corporate level, but to no avail. They were going to charge $2100 for damages. I was then referred to Jeff by a friend. As a last resort, I spoke with him; he took time to look at my vehicle immediately AND fixed the damages within a week for $101. To say I was enlightened, shocked (positively) & impressed is an understatement. Jeff is down to earth, welcoming & will give an honest opinion. HIGHLY suggest supporting this auto body shop.

This place was supposed to give me an estimate for an insurance claim…read more I spoke to a very nice lady on the phone that had me all squared away and on their calendar, with drop off the day before. Unfortunately things took a negative turn when I arrived to do the drop of. The woman behind the counter was super rude, said I wasn't on the calendar and that they would never allow drop off the day before. She treated me like a complete idiot and took no ownership for their lapse in communication. After pressing a bit harder she did find some hand written notes from my phone call the week prior, but she didn't lighten up much at all. I walked out of there and will be taking my business elsewhere.

A+++++ Service from start to finish. Friendly,…read more knowledgeable, skilled. Quality was excellent and very fast.

I had a great experience with Mike and his guys. They replaced the rear bumper on my F150 and it…read morelooks amazing. The initial quote for the work was almost $300 cheaper than any of the competing shops I inquired with and they had the parts in within just a few days. Mike was friendly, personable and accommodating with my busy schedule. I would highly recommend this shop, trustworthy, professional and excellent quality of work.

My rear bumper was smashed in a parking lot and they fixed it like new. Great service from Mike and…read morehis team, especially in dealing with someone else's insurance company. Although I hope I don't need any auto body work soon (who does?), I know exactly where I would go to get it taken care of.

I was rear ended and needed my car repaired, and was referred to Fix Auto by a friend who works in…read morethe collision repair industry. From initial scheduling to final pick up, I was very impressed with the service and communication by the Fix Auto team! Tony called to give me updates through the process, and their text updates made tracking progress easy. My car looks like-new, and the paint color for my new trunk is a perfect match to the vehicle. The Fix team worked well with the insurance company for billing, and the entire process was simple. I highly recommend this shop and would definitely use them again, if needed!

A small area on my car began to fail where Fix Auto Collision had repaired it in the past. I…read morebrought the car back in to have it looked at for evaluation. The manager at this location would not honor the Fix Auto Collision written warranty that states this particular repair was covered. My follow up emails to the manager were disregarded and not answered. Honesty, integrity and reputation doesn't seem to be covered by their warranty either.

Advanced Collision towed away my vehicle. I spoke with Branden several times from the first time I…read morecalled to the day I finally picked up my belongings from the car. Throughout he coached me with all the back and forth communication with my insurance because I'd never done this whole process before. What a great guy!! He was professional but also very personable. I felt like I was in really good hands. While the car won't be fixed now a because the insurance determined it was total loss, I will definitely go to Advanced if I need repair in the future!

The team here went above and beyond what I could ask for when looking for a repair shop! Fast,…read morePrecise, professional job done. Will be back when needed!

The Luther Collision & Glass Team is OUTSTANDING! I have utilized this body shop for all my auto…read morebody repair needs for my Volkswagen Beetle over the years, and my loyalty to this shop is for good reasons. I highly recommend this shop to ANYONE looking for a quality auto body repair shop.

I've been here a few times and each time the crew has been very friendly and helpful. Auto repair…read morecomes at a price for time & services, and I feel their estimates are fair. I would certainly go here again if I needed some work done on my car.

I had Bob & Carl's fix the driver's door o my Suburban that was damaged. When driving on the…read morefreeway the wind now whistles through around the top of the door. I took it back and they were unable to make it stop whistling. The body work and paint are perfect but the noise drives me crazy. I will have to go to another shop and pay to have this corrected. I would strongly advise against using their shop.

The woman on the phone and the guy who replaced my windshield were both exceptionally nice and…read moreknowledgeable! I didn't have to do a thing insurance-wise and everything was done exactly as they said. I would highly recommend them.

AMAZING SERVICE! Not only were the staff friendly and put me in a good mood with jokes they were…read moreable to get my window replaced in less than an hour even with having the wrong window and getting the right now and the gentleman who did my car fixed my frame and vacuumed the glass off my floor!!! I had such a great experience and will recomment and go back there myself. GREAT PRICE, GREAT SERVICE, GREAT PEOPLE!