I have had nothing but excellent service whenever I am in this store. The customer service staff…read moreare friendly and helpful. Matt, the owner is on site a lot of the time. I was just in there today getting my dog a bath. I left my shampoo (they supply several types but I have a special kind for my dog.) back in the bathing area. Matt phoned up to the register to say that I forgot it. An employee ran to get it since I had my dog. That's normal service for this store. As you can tell from the picture my dog is not stressed there at all. Thanks, Matt and staff.

Do not shop here. It's not worth the aggravation. I've been to the store a handful of times. In…read morecomparison to the Aramingo Avenue store, this store lacks the community feel vibe and the accommodations. I've had my dogs professionally groomed here and the groomer did such a poor job, leaving excrement on my dog during his time there and the mgr didn't want to refund me what I paid, when I had originally bought the upgraded service. Today, on a separate trip, . I went to the same store to get dog food and was given the run-around. The store was unorganized. The staff was not knowledgeable nor accommodating when the item was out of stock, offering me an up-sell and not honoring my rewards on the account for which I showed the "mgr" on my phone email. It's an inconvenience to drive to Woodlyn and the experience is not up to par. Not ever again. I've worked in marketing and sales for corporate for a long time. When there is a promotion, you honor it or accommodate and not make assumptions or use entitlement to justify a store inconvenience. There is a reason why sales are down at this store. To others, I say, go elsewhere to spend your time and money.

Best store in the state for all your saltwater needs! Not only can you browse livestock and gear in…read morethe store but they also ship and have a weekly online auction. They can get you started with aquarium installation and keep you on the road to success with their maintenance services.

Awesome store, they really know their stuff and give a personal touch! Definitely get your fish…read morehere or any supplies!

Amazing aquatic superstore; one of the best in the Philly / South NJ area. A huge selection of…read morefresh water fish and plenty of salt water aquatic life for the aquarist. There's plenty of uniquely small abd large tanks for the true enthusiast. Heaven on Earth for any aquascaper!

This is one of the nicest aquarium stores that I've been to in the NJ/PA area. So many beautiful…read morefish and coral in pristinely kept tanks. Everyone was super friendly and very knowledgeable who helped us pick out some cool leather coral frags, red branch sponge, which I've never seen available for purchase, and a beautiful powder blue tang. Easy 5 stars

One final stop at Coralust Reef Solutions, LLC to pick up a Red Sea Doser before this location…read moredoors close for good. Sad to see the signage outside down, but I know wherever the new location pops up will be better than ever. New Corals available and I picked up another 4 pieces for my tank. Small Purple tip Hammer Coral, Acan, a cool encrusting green spotted schroom and a Blasto that I will nurse back to health. Thank You again to Daniel & Mike. If anyone needs some good door buster type deals be sure to stop in this weekend. Looking forward to 2024 and waiting to hear about a new location announcement. (Hopefully soon). The shop is still offering FULL SERVICE tank options, supply distribution and corals purchases in the interim of location adjustments. Keep supporting this local business until they get back up and running. They're an asset for the hobby industry for our area.

A, very professional salt, water tank, store with specialists and cleaning and servicing your tanks…read moreas well as their variety of animals to fill your tank

I was sad to see John go, but Dave has really done a great job with the store. He is very…read moreknowledgeable and is always helpful. He has a variety of fish and always something new.

The owner was very knowledgeable he told us how big the fish got and was very friendly and had a…read morewide variety of fish to look at

Stopped in Monday for the first time after spotting the place a few weeks ago. The store doesn't…read morelook that big until you walk into the 7000 square feet that seems stocked with everything you might want or need for a tank. The phone booth in Doctor Who came to mind :D. The displays of livestock were amazing and owner Roy's personal not for sale tanks were up there with displays you might see at a city aquarium. I am currently setting up a saltwater tank and was looking for live rock with checking out possible lifeforms. The customer service was over and above exceptional, even telling me to give the rocks time to make the tank ready when I mentioned what type of crustaceans I was interested in buying. That they were more concerned with the tank being ready adding creatures than making more sales immediately was mind blowing. Felt more like hospitality than shopping. When I mentioned I lived about an hour away, the owner double bagged with plenty of water to be sure everything would arrive in good shape. Prices were more than reasonable on living creatures, especially on some of the corals. I definitely will be back to get what I need on each step of putting this tank together. Thanks, Guys.

The Fish Factory is a small aquarium store with everything you need to have an aquarium. We had…read moretrouble finding the store even with GPS and it took us to a back parking lot behind the adjacent gentleman's club lol. The employees were super friendly and knowledgeable, especially Jim who helped us in the saltwater department. They have a lot of beautiful fish, coral and other saltwater creatures. We ended purchasing some cleaner crustaceans at the advice of Jim to help keep our new aquarium clean. We purchased Mexican turbo grazer snails, emerald crabs and a Goby. We also purchased a pair of Banggai Cardinalfish but unfortunately one didn't make it. The only thing I couldn't understand is why the floor was so wet in the saltwater department. First time I experienced that in an aquarium store.

Great salt water selection. Knowledgeable staff and always available to help. Fish are very healthy…read moreand well prepared. Will be back many times!

If you're in Berks County and need a salt/freshwater fish and pet store this is the place to go…read more Wide variety of tangs, clowns, snails, crabs, chiclids, corals you name it they'll have it, and if they don't they'll get it for you. I've spent thousands here and every penny was worth it. If you have any questions ask for Jimmy or Bailey and they will take care of you!

I am a fish breeder, so this review is strictly for their fish section and customer services…read morerelated to fish. Like most other pet stores (especially regarding fish), it is hit or miss. For a while i brought fish here to trade for store credit and would use the credit to get new specimens to freshen the gene pools of my aquariums full of home bred and raised livebearers. Unfortunately, most of the fish i got from here ended up dying within a week or so. I am not sure if it is issues with bad genetics, stress, water chem etc.. All i know is i have established tanks full of a few hundred fish being born, raised and moved on at any time and the only fish i have that die are the ones I get from this store. I do have a healthy Bristlenose Pleco i got from here, and one stunning sailfin molly, so it is not all bad. However, i can say with confidence that 9/10 of the livebearers (swordtail, molly, guppy, platy) i get from here don't make it a month. It is really nice of them to offer credit for stock, (honestly it should be standard but not all stores do it) but unfortunately not only were the fish I was buying back unhealthy, the supplies/food i would buy from there was priced higher than i see elsewhere. Brenden and Cole are 2 really nice and friendly guys who care about the animals and the customers.

Too many sick and dead fish. Too little selection. The fish keeper would rather be on his phone…read morethan tend to the tanks or become more knowledgeable. I gave it a few visits over a period of 10 months. Same experience.

Great store! I been going to Just Fish since I was a kid and always had great experiences. The…read moreowner and staff are super friendly. I take my kids here and they like it. The fish I get live long and I have no issues. And the staff have great advice for any tank questions I have. Please visit and see what its all about.

Very little death in any of the tanks , super friendly service! Will continue to shop here , ignore…read morethe negative reveiws and give these guys a shot!