I have had nothing but excellent service whenever I am in this store. The customer service staff are friendly and helpful. Matt, the owner is on site a lot of the time. I was just in there today getting my dog a bath. I left my shampoo (they supply several types but I have a special kind for my dog.) back in the bathing area. Matt phoned up to the register to say that I forgot it. An employee ran to get it since I had my dog. That's normal service for this store. As you can tell from the picture my dog is not stressed there at all. Thanks, Matt and staff. read more

Pet Supplies Plus Woodlyn - Pet Stores Near Me - Woodlyn, Pennsylvania

Do not shop here. It's not worth the aggravation. I've been to the store a handful of times. In comparison to the Aramingo Avenue store, this store lacks the community feel vibe and the accommodations. I've had my dogs professionally groomed here and the groomer did such a poor job, leaving excrement on my dog during his time there and the mgr didn't want to refund me what I paid, when I had originally bought the upgraded service. Today, on a separate trip, . I went to the same store to get dog food and was given the run-around. The store was unorganized. The staff was not knowledgeable nor accommodating when the item was out of stock, offering me an up-sell and not honoring my rewards on the account for which I showed the "mgr" on my phone email. It's an inconvenience to drive to Woodlyn and the experience is not up to par. Not ever again. I've worked in marketing and sales for corporate for a long time. When there is a promotion, you honor it or accommodate and not make assumptions or use entitlement to justify a store inconvenience. There is a reason why sales are down at this store. To others, I say, go elsewhere to spend your time and money. read more

I recently moved to the area and was happy to find a Pet Supplies Plus nearby! This store was extremely well organized, clean, and as always, has the right price points. I have 3 cats and I come here for everything. I also think it's worth noting they often have pet clinics on-site! read more

I just moved back to Delco after living in Tx for 5 years. I love coming to this location, everybody is friendly. I appreciate the cleanliness of the dog wash station. And I love being able to stretch my dollars by leveraging the reward system. read more

Way over priced for a puppy trim! No bath, barely cut his hair for 70.00 10 wk old puppy read more

I love this store! All of the associates are so nice and very helpful. I'm always able to get everything I need for my dog. She has food allergies and I'm able to get her good quality food. This store is a great place to shop read more

Two stars for the bait-and-switch Yelp promo which isn't really a discount at all because they require you to sign up for their loyalty program. Never before have I seen a Yelp promo that has a caveat like that. I shouldn't have to hand over all my personal info just to get a "deal." The store itself is meh. They did not have what I needed but I found an acceptable substitute. It's bigger than Pet Kraze, so there's that... read more

Pet Supplies Plus Woodlyn - Pet Stores Near Me - Woodlyn, Pennsylvania

This store has become my favorite pet supply store since we moved to the area last year. The employees are always positive, pleasant and helpful. The shelves are always neatly stocked with the products I usually buy for our cat. Regular prices are reasonable, but the occasional 25% discount coupon is a nice incentive. I highly recommend Woodlyn Pet Supplies Plus for all pet parents. read more

I use their delivery option and it always arrives on time at my doorstep! Makes buying larger items like cat litter and big bags of food so much easier at no extra fee read more

I've been coming to this store for about 6 months now and it's ALWAYS a great experience. They have a great selection of dog food and products (many you won't find in larger chains), they have a "raw bar" which my dogs ADORE, not to mention the self service dog washes which are amazing. The staff is always friendly and helpful, able to lend a hand. The store is always clean and inviting. They even offer masks, wipes, and towels in the front of the store due to the pandemic, and offer quick service pickup! I will always make the extra drive to this store above any other pet store. 5/5 ! read more

Okay, so as far as a pet store, this place is fine. They have everything that I need for my pup, plus the 5/$25 self washes are a great deal. Here's the issue, we took our dog in for grooming and they totally butchered her coat. It's sooooo bad, they nearly completely shaved her. I believe this was a misunderstanding between the groomer and my husband but I'm disappointed that the groomer didn't clarify and make sure that they were doing the right thing for my dog. She has a thick medium length coat and they cut her down sooooo low but her head and tail are still the same length. Outside of it being cut too short, it's uneven in spots and you can see the lines from the razeShe looks ridiculous and I am so upset. I was hoping our visit would go well since we live so close to them now but we will be traveling back to the city for our next grooming appointment. read more

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That store has the best customer service. Everyone is helpful and friendly. Thanks and keep up the good work.

Just love shopping both in-store and online. They offer delivery to home which I love since I am disabled and have 2 large breed dogs. Getting home delivery of large bags of dog food & wet food is such an added bonus! Products are always in stock, the store is clean and my furbabies can come shopping with me. They have a rewards program that adds up quickly. They are always running sales, and have in-store vet services, pet grooming, and self-dog-washing. What's not to love? read more

Great friendly, knowledgeable staff. They have everything I need for my dogs. It's also just fun to see all the other available pets there too. read more

I took my doodle for a groom on Sunday. I opted to get everything as she was just adopted from an SPCA and probably needed an update on everything. I told them I didn't want her shaved unless they had to for matting. They ended up having to, which was fine. The issue is, I asked about her ears and the groomer said they looked fine. They weren't they were filthy and not cleaned like they were supposed to. There's still matted on her underbody. I was charged twice for additional brush out... even though she was shaved. It was my first visit. I booked to get the 20% off, which I didn't get. Now I'll definitely never be back. If you do go be warned and definitely do not go to Penny. read more

I feel like I was racially discriminated against at this store. I went to shop for a bearded dragon with my children, who were super excited. Me and my kids picked out the bearded dragon we wanted and told a store clerk who was doing the retile feedings. She didn't show any interest in helping us at all. Me and my kids began shopping for a cage and all the essentials the retile would need. A different store employee approached me and recommended a 10 inch cage for juvenile bearded dragons and began helping me pick out a tank. After shopping for the retiles essentials. I went to the back to get the bearded dragon to take to checkout, but it was not packaged for us to take. I stood there for a few seconds as the clerk continued feeding the retiles. She never acknowledged me, until I asked her for the bearded dragon. She then says "We don't allow you to take the reptile home on the same day". As I began asking her why, the other store employee came up the aisle to finish saying " You need a 40 inch tank for when the retile grows. We need to see that it has a good home" (The same employee who just helped me pick out a 10 inch tank). This seemed weird to me, so I went to the cashier and asked what the policy was for taking the retiles home. He was unsure and called for the manager and to my surprise it was the same one who helped me pick out a tank. I told her "I don't understand why I can't take the reptile home, if I'm buying everything it needs" and she said "You have to bring us a picture of a 40 inch cage set up for the bearded dragon before we let you take it home. We need to see that the bearded dragon has a good home". At that point I walked out of the store because I've never heard of such a thing. Even the cashier looked confused...I went straight to PetSmart in Brookhaven where I was able to purchase a juvenile bearded dragon, and a 10 inch cage that came with all the essential the retile needed. I also saved a lot more money and it was No hassle. Yes I know the bearded dragon will eventually need a 40 inch tank when it starts to grow, but thanks to PetSmart for saving the day and making my kids happy. read more

Love this store. Friendly, knowledgeable staff. The store is very clean. They usually have good stock of product and a good variety to choose from. Thankful to have them close by for our needs! read more

Very friendly and knowledgeable employees. Great product selection. Clean store. AND they LOVE my dogs! read more

Employees are always friendly, courteous,helpful and exceptional. Prices are good and curbside is excellent!

I patronize this store several times a month as I feed close to 75 cats daily. They are all fixed!! Please don't be a "feeder breeder." They always have a great selection but right now the shelves aren't near what they usually are, but that is not the fault of this store. It is everywhere that has a shortage. They will price match any other store. Their staff are very friendly and very helpful! I only wish this company did not sell small animals. I know they take good care of the ones they have, but that isn't usually true at the breeding facilities where small animals come from. So I deducted a star. But I do highly recommend PSP. read more

I have been buying supplies for my animals here for a few years because I think it's important to support local businesses. However I made an appointment to have my dog groomed today and when I showed up I was asked if she had any pre-existing conditions. I said she had a seizure disorder but was on medication and had not had any for several years. I was then told not very apologetically that they could not groom her because it was against their policy. Unfortunately this is not reflected anywhere on their website when you sign up for a grooming session so a big waste of time for me. read more

the place is always dirty and filled with dog hair. stopped takin my dog there. Not much else to say, has to be 85 words

Very dissappoited. I went there for the dog wash. There was no hot water. I had the handle all the way to hot but the water wasn't even room temp. I checked the other 2 sink with the same results. I only saw one employee and getting her attention to check out was difficult. I could have just walked out. I will stick with valu pet ! read more

This place is awesome! Everyone is incredibly helpful and attentive to not only my needs but my animals as well. Wash station in the back is super nice! I recommend this shop to everyone! read more

There grooming salon is Top of the Line !! They go above and beyond very caring , offering tips for training and great prices

I love this pet supply store. I travel from Delaware just to get my pet supplies here. The Staff have always been helpful. This particular store is always well stocked with the pet supplies I need . They have discounts and my dog is happy to visit when I take him to Pet Supplies Plus in Woodlyn Pa. read more

This place is the best! Always a fun trip with a knowledgeable staff, and their sales are great. They welcome my dog every time we come in, and he loves looking at all the fish along the back wall. They have a huge selection of natural dog food and treats, and always carry the supplements my old guy needs for his aching hips. Plus, this store is CLEAN. No "pet store" smell, no gross floors or pet wash area, just legitimately clean. Like they employ an army of cleaning elves to disinfect every aisle and dust the shelves after each pet walks through it. It's impressive. read more

What an amazing experience we had! I would highly recommend to all friends and family. The staff is extremely friendly, helpful and willing to assist in any way possible. The prices are very reasonable. My black lab, Harry, LOVES all of his new toys and delicious treats! read more

Great per store in the Ridley PA area. Carry many brands an a large variety of products. Love the Dog wash area. Staff are extremely friendly and helpful. The delivery service is also convenient. Would highly recommend. read more

Every time I go here, the customer service is great. There is always someone to tell you which aisle your item is, and often, the rep will follow me to help me find and carry the item. They even put my cat carrier together for me before I left. It really has the feel of an old-timey, local shop. I definitely recommend this store. read more

Horrible customer service, woman working the register at the Woodlyn store on 2/5/2018 just before 6PM did not/ would not provide any assistance, Would not provide the advertised price match (Petco), would not honor their own coupon. Bottom line left and went to Petco and got the exact same item for $5.95 less. Never will go there again and sure they will not be in business long providing zero customer service. Not as advertised!! read more