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    People's Pets

    5.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    4 years ago

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    Ham + Bone - Looking good and smelling good

    Ham + Bone

    (42 reviews)

    Fishtown

    Ham and Bone is a great locally pet store! The staff are lovely and they have plenty of options…read more Our pup also gets groomed here and they do a great job!

    i came to fishtown to try something new for my pup... i scheduled an appointment over 2 weeks ago…read more my appointment was then canceled and i was forced to reschedule. i came in and drop my dog off today at his rescheduled time which was 1pm. he is a very small dog so he doesn't require much time. i was never give a time for pick up. i called them after wait 2 hours and they still never gave me a pick up time until i started pressing the employee for one. she came back on the line and told me it would be another 2 and half hours. for a small poodle/Pomeranian mix to be with a groomer for 4+ hours is insane. i was then connected to the store owner who was very rude and disrespectful. i told her what happen and she then decided to tell me that they are training another groomer which is why they are taking long as well as juggling other dog. from what i have learned about ham + bone fishtown is that they overbook dogs which takes longer for them to actually get groomed. they had one groomer downstairs when i went to talk to her with one in training. i told her this isn't the first time this has happened from other reviews i have read and after calling her out on the issue said "i'm not going to let you slander my business" and hung up the phone on me. terrible place, don't waste your money or your time here. very unprofessional behavior coming from a store owner! she also demanded that i come pick up my dog in the condition he is in currently which is not groomed! he got in my car with a wet butt and head. this resulted in wet poop getting on my car.

    PetSmart

    PetSmart

    (25 reviews)

    Before it was my turn, I overheard a conversation between two people. There was a man in front of…read moreme who also bought fish. The staff member even told him that the fish might get eaten, but still sold it to him anyway. Yet when it came to my turn, things were completely different! I asked if there were still angelfish in the tank, and she didn't even bother to look and just said there weren't any. I told her I could see one in there, and only then did she check. After that, she started questioning me: "How many gallons is your tank?" I answered 44 gallons, and she smirked, saying she had never heard of a 44-gallon tank! Then she asked how many fish I had, and when I said 5 angelfish, she flatly refused to sell me the fish. Her attitude was extremely poor. It seemed clear that she noticed I wasn't a native speaker, since my English isn't perfect, and that made her treat me even worse. Meanwhile, I have owned and cared for many fish with multiple tanks at home. My fish are always healthy and well taken care of. Being treated as if I was irresponsible felt completely unfair and very disrespectful. This experience only reinforces why I will support local fish stores instead -- where staff are knowledgeable, respectful, and truly care about the animals. I will never buy fish here again.

    Worse groomers! Dropped my dog off 12:30pm for grooming (bath, trim, etc. and paid extra for…read moreconditioning). 1:28 pm got a call ready for pickup. $83 for my fur baby to look exactly the same way when I dropped him off. I should've know something was wrong when I get a pick up call after 1 hr. My dog was still wet and not fully dry. It's 34 degrees outside. I can empathize with groomer saying I'm sorry you're not happy, but got nothing from this person. When I returned after paying my dog was on another groomer's table. That groomer was blowing drying him. Prior to leaving to pay I asked them not to touch him. So why did the other groomer have on the table blow drying him. So they can't even follow simple instructions like "please don't touch my dog." Look at my poor dog's face. He knows he got a crappy groomer. The worse grooming my baby has ever had. Beware!

    World Wide Aquarium & Pets - Baby ball python which I purchased today! For great price

    World Wide Aquarium & Pets

    (63 reviews)

    Roxborough

    I am a fish breeder, so this review is strictly for their fish section and customer services…read morerelated to fish. Like most other pet stores (especially regarding fish), it is hit or miss. For a while i brought fish here to trade for store credit and would use the credit to get new specimens to freshen the gene pools of my aquariums full of home bred and raised livebearers. Unfortunately, most of the fish i got from here ended up dying within a week or so. I am not sure if it is issues with bad genetics, stress, water chem etc.. All i know is i have established tanks full of a few hundred fish being born, raised and moved on at any time and the only fish i have that die are the ones I get from this store. I do have a healthy Bristlenose Pleco i got from here, and one stunning sailfin molly, so it is not all bad. However, i can say with confidence that 9/10 of the livebearers (swordtail, molly, guppy, platy) i get from here don't make it a month. It is really nice of them to offer credit for stock, (honestly it should be standard but not all stores do it) but unfortunately not only were the fish I was buying back unhealthy, the supplies/food i would buy from there was priced higher than i see elsewhere. Brenden and Cole are 2 really nice and friendly guys who care about the animals and the customers.

    Too many sick and dead fish. Too little selection. The fish keeper would rather be on his phone…read morethan tend to the tanks or become more knowledgeable. I gave it a few visits over a period of 10 months. Same experience.

    People's Pets - petstore - Updated May 2026

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