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    Fish Factory

    4.0 (33 reviews)
    Open • 10:00 am - 6:00 pm

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    Pond of red roof floaters
    Yelena I.

    Love this store !!! Prices are fair, selection is great..they have a whole POND of red roof floaters that are amazing!! Two separate fish rooms, freshwater & saltwater! They have fish I didn't know existed! The customer service is unmatched. I was greeted immediately, Jim was so accommodating and kind. Very knowledgeable too, I'm pretty new to the hobby and Jim was able to guide and help me without judgement. Roy the owner is also so kind! I didn't realize until I got home that he gave me little goodies from the business (pens , flashlights , cards, coupons) I got the most beautiful little blue and green shrimp that are thriving! Love this place !

    Kaiden H.

    This is the only place I go to buy fish, plants, and other supplies. Sure, I may find my Seachem products cheaper online but definitely not fish and plants. Their stocks are healthy though I still recommend quarantining as a common sense practice. Recently, their goldfish stocks have gotten much better and higher quality, they even have really fat Pearlscales and chubby Ranchus. They are expanding the salt water section and adding axolotls to their animal collections. In the Spring, their Koi pond is open and occasionally the owner's dog Sammy, will hang out around the store too. The owner may appear a little cold at times, but only towards customers who have no idea what they're doing or don't do their due diligence (i.e. I dumped my goldfish into tap water and now it's dead!). I find their staff and the owner to be incredibly friendly and knowledgeable. They will even offer to feed the fish so you can assess whether it will get along well with the rest of your stock. After a few mishaps (ich, viral infection, bacterial infections, sick fish) from Petco, Petsmart, World Wide Aquarium, Hidden Reef and Pets Plus, I only go to them from now on. 5 of my 6 fish were from there. Highly recommend!

    Angelfish

    First time there today 10/09/2023.. I feel bad that I don't know the guy's name in the back but he was truly helpful and informative and helped us pick the perfect choice for our community tank. This will be my store from now on.

    Abbie D.

    Great updates to the place! Fish are healthy, corals are always out and feeding! Good signs of great management.

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    3 months ago

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    3 years ago

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    2 years ago

    Roy and staff are very helpful and knowledgeable with their fish and aquarium supplies.

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    12 years ago

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    10 years ago

    trying to return defected heater was like pulling teeth.Not at all willing to keep me as a happy customer.

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    Review Highlights - Fish Factory

    “The displays of livestock were amazing and owner Roy's personal not for sale tanks were up there with displays you might see at a city aquarium.”

    Mentioned in 3 reviews

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    People searched for Local Fish Stores 268 times last month within 15 miles of this business.

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    Pets Plus Natural - Mold in lizard tank

    Pets Plus Natural

    (39 reviews)

    I came into the store to get food for my cat, and unfortunately, I left feeling very disappointed…read more they call the manager to the front. Her name was( Meg.) very unprofessional..! I come here once a month. Maybe I usually go to Lawrenceburg, New Jersey location which I love. They are very friendly.. are the Bensalem location. I love that place as well. Very disappointed. On top of that, the manager was not knowledgeable about the store's coupons and promotions and did not provide good customer service. I was expecting help and guidance, but instead I felt embarrassed and uncomfortable. The way that she was talking to me. It was especially sad to see this kind of attitude in a place that is supposed to care about animals. I hope the store takes this feedback seriously and provides better training in animal nutrition, coupons/promotions, and customer service.

    Absolutely awful place. Pets Plus Natural is filthy. The store is dirty, cages look neglected, and…read morethe whole environment feels completely unhygienic. It's shocking that animals are kept in conditions like that--many looked stressed and poorly cared for. It honestly made my stomach turn. On top of that, the way staff are treated is disgusting. Employees are clearly overworked, disrespected, and spoken to like they don't matter at all. You can feel the tension the second you walk in. No one should be treated like that, especially in a place that claims to care about animals. If they don't care about basic cleanliness, animal welfare, or even their own staff, that says everything you need to know. I would never support this business again and strongly suggest others stay far away.

    Aquatic Start LLC

    Aquatic Start LLC

    (1 review)

    We were watching our children's pets in their house, when suddenly we discovered a major leak from…read morea 225 gallon fish tank. We had no way of contacting our children, who were in transit in Europe. We used the internet to find a listing of companies who could help us. We called AquaticStart LLC, and we are so glad we did. Within 5 minutes, Joe Montalvo, the owner, was on his way and arrived at the house 30 minutes later. He quickly drained most of the water from the tank, helped us get a 46 gallon fish tank as a stop gap measure, then moved the fish. Somehow he manged to save all the fish. He did a remarkable job of minimizing the damage to the house while saving the fish. We are very grateful to Joe for his help. We highly recommend his service to all. Hal & Virginia Wynnewood PA

    From the owner: Philadelphia's Leader in Professional Aquarium Maintenance…read more Aquatic Start has the knowledge and experience to help maintain your aquatic environment. We can guide novices or advise experts with our know-how. From freshwater setups to salt water reef systems, Aquatic Start can help you design, setup, and maintain the type of aquarium you choose. Together we can unravel the mysteries of bringing ocean, river, and lake life into your home. Aquatic Start can help give your new friends an environment that is healthy and will help tankmates flourish. Our experience in custom aquarium design, filtration, and aquarium plumbing allows us to create some of the most amazing aquariums possible. We can install in-wall, round, rimless, zero-edge, desktop, table or floor aquariums. Aquatic Start can turn your dreams into reality. Plus, our aquarium cleaning and maintenance services are unparalleled.

    Fish Factory - localfishstores - Updated September 2026

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