Rick the manager couldn't be more helpful when you ask questions, or about certain products. He is…read morekind, friendly and truly loves animals. Tabitha, is extremely knowledgeable and very friendly. She also truly loves animals. Their staff at registers are always pleasant, asking if you need help getting your purchases to your vehicles. We shop here regularly for our two dogs. Store vibe is great, they have a nail bar for pets, self service dog wash, and a bulletin board for lost pets, pets looking for homes, etc.

I love this store!!! They have wonderful employees working there if they don't know the answer they…read morereally go out of their way to find out or get back to you when they find out. There hasn't been a time that I've gone that they are more than happy to help me carry something out being it's too heavy for me to lift & put in my car. If they weren't that kind I would have to buy probably 3 or 4 smaller bags of dog food to the big one. Which would be a lot more expensive. In other Pet Stores, you would be lucky to find an employee anywhere to help you (except, of course, at the counter). Since I found (MY) Pet Supplies Store I would NEVER GO BACK even if they were giving free stuff away. I hope this review will get you people who are reading this to go & check them out. Plus on top of everything good, this store is... they are always running deals or coupons every month or weekly.

4.5/5 Great variety of fish with new and sometimes rare…read moretypes being cycled in and out. Outstanding variety of tanks, substrates, plants, live food, filters, basically anything you would ever need, and it is fairly priced. The customer service is hit or miss. This is a store that people with passion visit, not every associate there has that passion. Thats because some of them are dumb hs kids. If the associates don't have passion but you do you, that's a recipe for disappointment. But just remember, they are just like the other kids working at Rita's or wherever. Its not really the stores fault. They just need bodies for a low wage. AND there are associates there that are extremely knowledgeable and fun to swap ideas/stories with (shoutout Roland). I have bought and bred the following from the Reef: Swordtails Mollies Platy Fish Guppies/Endlers Honey Gouramis Blue Velvet Shrimps (Cherry Shrimp) Pepper Corydoras and successfully kept the following for over a year after purchase: Sterbai Corydoras 3-Spot Gouramis Thicklip Gouramis Panda Corydoras Ottos African Dwarf Frogs Kuhli Loaches I have had fish die/not make it long, but this store has the healthiest stock in the area, coming from a breeder.

Beautiful store Overpriced in everything…read more Very clean tanks and atmosphere No military discounts Won't be returning No recommended

Bought cat grass & my cat has been throwing up non stop & diarrhea- lost 2 pounds…read more Did elimination of things it could be - it's that grass Get it off the shelf

I recommend the store for your shopping needs. Unfortunately , they do not carry any prescription…read morefoods. Unfortunately, I do not recommend the grooming salon if you have a large dog with any type of anxiety issues. I went there several times and I only had 1 good experience. (Unfortunately, that employee is no longer there) Last time, my dog was not rinsed properly and her coat was sticky for several weeks. I had to brush her immediately after the experience. I spent over $100 and had to attempt to finish the job myself, The employees were never friendly and I was always more than nice. I'm upset that it never worked out. Since then, I went to the Fairless Hills location. It's like night and day. The employees in the grooming salon are so friendly and nice. They also carry the prescription food.

Great selection and superior service - love supporting local stores in the community.read more

Well my furry friend Buffy was adopted from this place :) it's a moderate space full of your basic…read morepet supplies. I don't believe there is a major organic natural selection of food here. However, there are loads of useful supplies and a few pets waiting here to be adopted. The store is a little dark and cluttered. The staff is friendly and will answer any questions you have. The prices are okay no deal busters or ongoing specials. I'd say check it out if you are in the area.

Clean and knowledgeable. Friendly staff. Great selection!! If you are looking for a great place…read moreto start or continue, this is the place to go.

The Fish Factory is a small aquarium store with everything you need to have an aquarium. We had…read moretrouble finding the store even with GPS and it took us to a back parking lot behind the adjacent gentleman's club lol. The employees were super friendly and knowledgeable, especially Jim who helped us in the saltwater department. They have a lot of beautiful fish, coral and other saltwater creatures. We ended purchasing some cleaner crustaceans at the advice of Jim to help keep our new aquarium clean. We purchased Mexican turbo grazer snails, emerald crabs and a Goby. We also purchased a pair of Banggai Cardinalfish but unfortunately one didn't make it. The only thing I couldn't understand is why the floor was so wet in the saltwater department. First time I experienced that in an aquarium store.

I came into the store to get food for my cat, and unfortunately, I left feeling very disappointed…read more they call the manager to the front. Her name was( Meg.) very unprofessional..! I come here once a month. Maybe I usually go to Lawrenceburg, New Jersey location which I love. They are very friendly.. are the Bensalem location. I love that place as well. Very disappointed. On top of that, the manager was not knowledgeable about the store's coupons and promotions and did not provide good customer service. I was expecting help and guidance, but instead I felt embarrassed and uncomfortable. The way that she was talking to me. It was especially sad to see this kind of attitude in a place that is supposed to care about animals. I hope the store takes this feedback seriously and provides better training in animal nutrition, coupons/promotions, and customer service.

Absolutely awful place. Pets Plus Natural is filthy. The store is dirty, cages look neglected, and…read morethe whole environment feels completely unhygienic. It's shocking that animals are kept in conditions like that--many looked stressed and poorly cared for. It honestly made my stomach turn. On top of that, the way staff are treated is disgusting. Employees are clearly overworked, disrespected, and spoken to like they don't matter at all. You can feel the tension the second you walk in. No one should be treated like that, especially in a place that claims to care about animals. If they don't care about basic cleanliness, animal welfare, or even their own staff, that says everything you need to know. I would never support this business again and strongly suggest others stay far away.

PetSmart's Pet Hotel treated Kit Cat like a king. Ten out of ten. No notes. He will be back when I…read morehave to board him.

Nice place, customer service was good. Cashiers were great. The adoption went good. Went to go get…read morea full grown adult cat that came out with a kitten. So the full cat didn't wanna come with us. But I'm gonna keep trying to see if he will later. If he's still there, he's a beautiful cat. I like the kitten also, but i'm not used to holding cats or any animals, but they still love me.And want a cuddle

Disappointing comes to mind based on today's experience. Yes, I ordered ahead online and the order…read morewas ready for pickup in less than 20 minutes, that part was great. What was frustrating was getting here, only to feel like I'm at the DMV or some other place where you as the customer are clearly not the priority, and the person "working" at the counter isn't ashamed of hiding that fact! I stood by the "please wait for the next available cashier" sign for a good while watching this cashier kibitzing with a colleague for several minutes, how special! At least their colleague got a hug, that's sweet. Am I somehow out of line for believing that type of thing should wait for the break room, or at least a time when people aren't standing around waiting for service? At least I didn't waste time actually shopping inside the the store before needlessly standing in line witnessing this spectacle. I'm sorry to have gotten in the way! Next time I'd suggest acknowledging the waiting customers, if there is a next time.

service was good and products were versatile but the cashier smells like he hasn't taken a shower…read morein months.

Gerome's makes quality old-fashioned sausages, but be prepared for the high prices. The Broccoli…read moreRabe and Sharp Provolone was always a favorite of my parents. My pops used to say it was the only sausage he would grill that wouldn't make a crazy mess. They share a parking lot with the other businesses in the shopping strip so you'll have no issues parking. The staff was nice and knowledgeable of their product. The owner walked by a couple of times and couldn't even give me a good morning, but a regular walked in and he greeted him. Guess I need to visit more often? I stopped in to grab some hot fennel sausage, but wound up walking out with a lot more. A lb. each of Smoked Kielbasa, Jalapeño and Cheddar, Broccoli Rabe and Sharp Provolone joined the hot fennel. Expect to pay $12 and change a lb. which is pretty typical for a meat market. That's pretty nuts considering you can buy a lb. of Premio for around $5-$6 from a grocery store. You can also buy bulk sausage for say a lasagna which I did. My wife likes to mix their mild and hot when she makes hers. They also sell fresh and frozen pasta, sauces/gravy, some antipasti, bread and pantry items like Centro branded ingredients and Italian sweets. I grilled my sausages around 350 degrees until they reached temp and they were delightful. The smoked kielbasa is already cooked so I warmed that up for 10-15 mins in an oven and served with cheeses and pretzels/crackers. Everyone who got a taste loved them. Gerome's is a nice spot to treat yourself once in awhile. You're going to spend more money, but honestly the sausages aren't a greasy mess like the bigger brands. The hot fennel could be hotter in my humble opinion.

Excellent sausage I use to go to Fiorellas in south Philly but sine they closed a few years…read moreback. I discover Gerome's and i am glad i did Excellent sausage and very nice staff