Personal and professional, discussed what I was looking for and I'm looking forward to working with…read moreher on Thursday

On August 28th my 17 year daughter had a consultation with stylist Sena to go over an appointment…read morefor a full color of vibrant green. She showed her a picture for an example and she agreed she could do it and the amount of $360 for the appointment. On September 2nd she had her hair appointment and the results were no where near her expectation. She sat in the chair for 5 hours and when she was finished Sena told her "Well you got semi cool hair". My daughter left in tears and stated to me she "never felt uglier". (Fortunately she had a friend fix it for her that night). I called the salon and talked to the manager Morgan asking for a full refund and she would not return to the salon for a correction as it already was redone by her teenage friend with the exact results she wanted. I was also told my child, who is a minor, was asked and signed a waiver for no liability of damage. Parental consent should have been given per Oregon Law. Morgan said that my daughter told her she was 18, (my daughter said she never discussed her age) nor was she asked for ID. I have asked Morgan for the immediate copy of the waiver and still haven't received it. After multiple email, and phones calls, asking to speak to the owner, communication ceased. I went to the salon today and asked to speak to the manager, owner, and stylist Sena. Morgan came to the front desk and I again asked her if I could talk to Sena and the owner, in which she told me the "owner lived out of state and doesn't answer phone calls because she trusts her to run the salon". I asked for a copy of the waiver and she refused and said my daughter needed to come in herself because she was the client. I replied that wouldn't be happening and as her parent I was representing her. Morgan then became aggressive after I told her that I had no choice but to write a bad review and post on social media so this doesn't happen to another client, much less another teen. I also told her I would be filing with Small Claims court to recoup loss of money. At that point Morgan loudly asked me to leave the salon, in which I did without incident. I am yet to talk to the stylist Sena, or owner, Renae Tichenor nor do I have anyway to do so because the email goes directly to Morgan. Not once did Morgan offer an apology or any sympathy. I suggest if you find interest in this salon to go elsewhere. We are highly dissatisfied and my child was left emotionally distraught. The pictures of what my daughter showed Sena and agreed upon and her final result are following...

The person who did my hair last time was no longer there. I hurt my shoulder and called for an…read moreappointment because I needed someone to shampoo and braid my hair. I specifically asked for someone who could French braid it because I can't redo it for a few days. Karen did a good job of shampooing save that she sprayed water all down my back. She apologized fir being out of practice when I asked her to French braid my hair. She did not know how to brush long hair: she brushed top down and yanked a lot out by tangling it more. I was tired and didn't want to stay any longer. Karen did not French braid my hair, she just braided it in the back. Furthermore, she parted my hair crooked in a wavy line from front to back. When my friend looked at it, she showed me how crooked it was. It's embarrassing. The only saving grace was that she only charged $10 for it and was cheerful. Don't go here if you have long hair!!!

I want to like Kathryn, I truly do. I love her personality and she did an amazing job coloring my…read morehair and I appreciated her following up with me to make sure I liked my new color. I thought I found my new permanent stylist. But I am unfortunately very disappointed with my cut. The first time she cut off six inches like I wanted, but it looked very choppy and uneven from the back. I went back to have her touch it up and now it's even worse. It's like a whole chunk is missing under my hair. I try to give the benefit of the doubt since my hair is ridiculously thick but I'm still very disappointed.

I've been getting my hair done by Susan for a number of years now and I'm obviously very happy with…read morethe work she does. She always asks what I want done and then truly listens to my requests and wishes. She will also suggest alternatives or different ideas, some of which we may or may not try and Susan ALWAYS makes certain I'm happy before I walk out the door. She gives great customer care, from the time I walk in and get the yummy coffee (or wine!) until I check the mirrors and the perfect phoof (my word) on the back of my hair and happily leave the shop until my next visit. I am proud to highly recommend Susan Cox for haircuts, perms and colors. She's that good.

Came in and was delighted at the friendliness and kindness I received from Susan. She is great at…read morewhat she does and I had an amazing experience with her. She did a great job cutting all my damaged hair and giving me a fresh healthy look. Susan is truly a sweetheart and cares about her clients and ensuring they do what's best for their hair.

Shout out to Marti Bigelow who keeps my hair looking AMAZING! I contacted Marti just over a year…read moreago to help me transition my hair into a very specific and complex ombre look. She really listened to me and understood what I was looking for. I've been working with her about every six weeks for the past year because she continues to make my hair look fantastic. Honestly, I get compliments on my hair nearly every day. She's also just a genuinely kind and fun person to be around. As for Bloom Hair Studio, it's gorgeous. It's one of the only truly "urban looking" places in Eugene. Their studio is Pinterest perfect, and you can sip on wine or tea while you relax in the super chic atmosphere. You feel like your sitting in a hair studio in Portland. It's definitely not typical Eugene at all, which I appreciate. Also, all of the women that work here are super friendly. No snobs or unpleasant people. I'm so thankful I found Bloom.

I've been going to Bloom Hair Studio since it opened. I have always had a wonderful experience and…read moreleft feeling like a million bucks. I've been seeing Joseph for the last 4-5 years and he colors and cuts my hair just right! I highly recommend!

My most recent visit to you Eugene was sudden and I forgot to pack some items, with a heat…read moreprotectant being one. I visited Willow Salon because it was close by. Casey was so incredibly helpful. She'd just come in from her lunch when the receptionist asked for expertise. Casey showed me a few options and explained some of the benefits, and I also purchased some shampoo and conditioner. I haven't used R+Co before, but I like it. There's plenty of parking here. The salon is small and seemed calm and quiet. If I lived in Eugene I'd make an appointment here.

Amy is highly skilled with my type of hair -- wavy and thick but fine. I've never had a better…read morestylist. She is warm and personable and does the highest quality of service. I love the aesthetics of Willow and Savannah and Helen are wonderful. Amy and Willow are certainly gems in our town.

Less palpable tension from the employees and owner. Also less trash talking about workplace it was…read moresuper uncomfortable and couldn't wait to get out of there. 4 stars only because they got me in last minute and because I managed to make it out of there alive without witnessing a massive fight

I had a very positive haircare experience at TILT88. It began with an amazing scalp massage from…read moreAlice, then an expert cut from Blu, ending with a keratin/Brazilian blowout done by both. (Oscar the dog just sat and watched. He is the sweetest.) The result was excellent, the customer service perfect, and the conversation even better. They make you feel like family. I will be back.

Maritza was my stylist and she was awesome! I wanted to go from platinum blonde to brunette and she…read moreknew exactly what she was doing. I was also a hairdresser in my previous career and she really did it right. The salon its self was very nice and comfortable, its totally some where I would have loved to work when I was doing hair. Atmosphere was fun, inviting and everyone was so friendly. Thanks Maritza you did a great job!

I had a lovely experience at V Studio with Kelsey. She really listened to what I wanted and…read moreexecuted it beautifully. I have course hair and she dealt with it better than most. There was a lot done to my hair. Kelsey deep conditioned, cut, dyed, thinned out, and curled my hair. I'm definitely happy with the end result. I'll be back to her for more of my hair needs. The studio is decorated to perfection. If I had my own studio I'd decorate it the exact same way.

Whitney did an amazing cut and style for me! Absolutely love it!…read more She's so talented, experienced and professional. She did everything I wanted and talked to me about the whole process. Her place is so welcoming and friendly. I'm so glad I found her. More than highly recommended! J McBride

I'm glad I found Whitney on Yelp. Finding a skilled stylist who understands the challenges that…read morecome with age and, thinning hair became a challenge for me before I saw Whitney. Her one on one attention creates a comfortable atmosphere and an enjoyable hour-ish. I will keep coming back to Whitney as long as she will have me.

Abby did a beautiful job and helped me take the leap toward a really cute, short style. This was my…read morefirst appointment with her and she did a color and cut. I'm so glad I found her!

Abby is an incredibly skilled hairdresser . The first time I was able to get the "perfect bob"that…read moreI just couldn't find in a very long time . It is obvious to me Abby was "Vidal Sassoon trained" in some way or another . Also, having naturally silver hair , Abby knew how to blend into a modern color rather than an old lady grey. I felt super beautiful leaving the salon . Abby is very sweet as a person and I connect nicely with her . I love her fur baby as well which is a nice connection when I am there ! Next time I will include a picture

I went to Liz for a keratin treatment on my frizzy gray hair. She did an amazing job. My hair is…read moreperfectly straight and smooth. I definitely plan on going back to Liz for all future hair services.