This is the third time I've tried to come to get my nails done and there's more than an hour wait. I sat for 45 minutes and then they told me it was gonna be another one hour wait. I think their quality is good, but I highly recommend making an appointment if you want to get your nails done here on the weekends read more

Mindy's Nails - Nail Salons Near Me - Lincoln, Nebraska

I absolutely feel terrible about leaving a negative review. I planned a mother daughter day to have pedicures and manicures and made an appointment for 2:00 PM. We showed up and the technicians got started. I paid for an upgraded pedicure for both of us; my daughter did not get the services that we paid for, and was finished in less than 15 minutes. The services offered themselves, were stated to be 12 minute massage, hot towel, wrap, lava rock, massage, none of this could've happened that quickly... She's only 14 so the technician just went right through. When I questioned her, she really didn't answer me directly. I was sitting right next to her, and my technician was unfortunately not as experienced in understanding language (Which I fully support as I teach at Lincoln Literacy, Volunteer with ESL job seekers, and have no ill will towards anyone in the process of learning English) Regardless of what happened, she had taken the nail clippers and cut all of my toenails down to the quick on my right foot. I then needed four fake nails (tips) , which, as a runner is not ideal... they were way too short to even paint, and so I was left with really no choice... She didn't understand the difference between hot and cold water, and it was too hot and she turned it all the way cold and then there was no relaxing scent in it... I just tried to explain how she could leave it somewhere in the middle. They kept sending a translator over, which I really tried to work with, but it just wasn't working out... Since she could not understand what I was saying, they sent another lady over who refused to tell me her name until she finished doing my toes... I asked and said I would be kind enough to tip the first technician and just wanted to understand who I was speaking with, still being very polite. After finally finishing my toenails, my daughter already had her French tip manicure completed... All they had to do was paint my toenails white. It took over two hours for them to figure that out. By the time they were finished, the shellac is so thick. It looks like someone just use white out on my feet. It's awful! I have one hand, and I simply asked to quickly have mine done, and they said, " No!" I had to go somewhere else. We had this appointment scheduled, their aero should not have penalized us. At this point, I had already racked up almost $200 worth of services and they would not do my one hand, and I missed spending the time with my daughter. Obviously, I was mortified and embarrassed, having to go through this in public. I lost my left hand to cancer... It's already embarrassing enough for me to be in public and they were awful to me. I had to rush and go somewhere else to get my right hand done. The owner (I assume that's who I was working with or the manager) completely ruined the only mother daughter day I've had this summer. Both my daughter and I were both morbidly embarrassed, and she went out to the car crying and imagine how I felt as a mother. I am absolutely shocked that they would treat customers this way when they make an error and a mistake like they did on my feet. I'm not going to be able to run until I have these fake tips removed, and I had to pay $160 for them; now I have to go somewhere and have both feet fixed. I ended up having to pay for them regardless... I even stated I'm also a business owner and I would not treat my customers this way, but there was no budging, and they were awful and screaming at me- I was calm, slightly crying, apologetic, and just nearly confused that this was happening... They weren't closing for another two hours. This was by far worst customer service I've ever experienced. I would not recommend this business to anyone. They also gave my 14-year-old girl nails that are much too long for her and her activities that she's in. The tips of her "pearl shaped" nails are sharp enough to cut skin. They're supposed to be slightly rounded, but they didn't do those correctly for her either... She was just too shy to say anything. Avoid this business, they have no concern for anything except taking your money. I was nothing but kind and courteous, and I was treated terribly! read more

I have been to Mindy's many times for pedicures, but this time I had shellac. The shellac started chipping one week later and peeling off before it hit two weeks. I will not go back for a manicure read more

I have had terrible experiences every time I go to this place. They literally grind your nails down and they look so awful when growing out. It leaves your nails, thin and fragile! This just happens to be the photo I took, but this has happened on multiple occasions. The atmosphere in this place is also less than ideal. They do not try to personally connect or acknowledge you in the slightest. You are a number to them. There is no music or atmosphere. I also have been there twice now and the massage chair was broken for the pedicure, and there was no offer to move chairs and when I asked, I was not allowed to change chairs read more

Mindy's Nails - Nail grinder ruins nails on multiple occasions and nails. - Nail Salons Near Me - Lincoln, Nebraska

What is the point in making an appointment if it isn't respected? Today my sister and I had scheduled back to back nail services. She at 3pm, me at 4pm. She finished at 3:45. I arrived at 4pm on the dot. They had my nail tech take back another appt during that 15 minutes. When I approached the front desk, and they know me here, the receptionist looked at me like "so?" SO, I left. I have been going to Mindy's since I moved to Lincoln, 1 1/2 years ago, and referred countless people to this place. Trust me. A Lot of people. But no more. And I'm sure that they don't care, since they are essentially herd people in and out like cattle. I always knew that, BUT they had always accommodated me properly. However, this was the SECOND time this has happened. I just don't have time to waste. Who does? Anyway, I just ended up at the MOST beautiful, gorgeous, magnificent nail place. I'm so happy that I walked out of Mindy's. I hope that more people do. Shame on them being so greedy. read more

they used to be good, but my latest experience was very bad. The technician drilled my nails all the way to the nail bed taking off the previous shellac manicure. then the new shellac looked terrible - transparent, bubbles, dark spots, smudges. them then the scoped off on 2 days. and my nails are so weak, thin, and damaged every movement still hurts. and it's been two weeks. read more

too expensive to tell me they don't know how to do a flower and the tip recomended 30$? But the lady couldn't even draw a flower and wouldn't find somebody who could she just told me to pick something more simple. Lolll read more

New to the area and decided to try out Mindy's based on a recommendation. It was an early Mother's Day gift for myself and my daughter. I have had gel manicures for years with DND polish. This was lumpy and bubbling. I did go back to have it redone which they did without charge. The front desk tech said sometimes the polish can be an issue which I understand. She came to address the ongoing issue with the original nail tech when I pointed out that the new polish still had bubbles . She changed the top coat bottle and it seemed to correct the issue. The original nail tech seemed annoyed that I was dissatisfied and rushed through the process, hitting my nails several times when repositioning the UV light to cure. It was not a pleasant experience and I wouldn't go back to her. How you handle a dissatisfied customer speaks volumes about your business culture. Treat a customer well even when a mistake is made and you have a customer for life. I appreciated them willing to correct the issues with my manicure but didn't appreciate the impatient and rude attitude from the nail tech. For this reason I won't return. read more

Mindy's Nails - Lumpy and bubbles on surface. Poor prep of nail bed - Nail Salons Near Me - Lincoln, Nebraska

See all

Trish does such a beautiful job! I recommend her to all of my friends. I am so impressed by her work.

Worst experience I have ever had. I am sad because I have had good experiences here before but this lady was beyond bad. She only gave me a small discount for making me bleed more than once. read more

I don't get my nails done very often and I was very excited to get a dip and manicure... first off, my first two color choices they were out of. after a few minutes I'm like when are you going to do my cuticles and she's like im not doing a manicure we're just doing the dip you need to ask for that... umm I think if it's optional you need to ask me. So I go to get my nails done and I have no manicure??? Seems totally unprofessional and what is the point of a dip without cuticles trimmed??? $40 plus tip for a dip with no manicure. read more

I had a French manicure on my nails and they began cracking the next day. I took a photo as I was on vacation. I came into the salon today and showed them the photo. Mindy said, "the manicure only lasts one day. read more

Mindy's Nails - The nails started cracking the very next day. They refuse to back their work. - Nail Salons Near Me - Lincoln, Nebraska

I had a very bad experience here. When I got to the appointment, I was lead to the area where you pick your colors for dip. The employee assigned to me asked me what color I was looking for as I was looking and I indicated that I was looking for a shade of pink. She instructed me to put down the color book and lead me to the table to start and let me know that she already had a pink at her station. She proceeded to do my nails with whatever pink shade that she already had at her station and did not allow me to change it or pick out a shade that I wanted. I used to love coming into this place and I was super excited when they moved locations. But I will not be coming back after being treated this way by an employee. read more

We went there, nice people, but they cut my moms hand while filing and didn't do anything about it WHILE SHE WAS BLEEDING. She had a very obvious cut on the side of her finger now and they didn't say sorry or give her something to put on it like a bandaid. read more

They were polite and took their time. The price was reasonable and they did a good job. Nails turned out good. Not my favorite shape for next time! read more

Mindy's Nails - Homecoming nails - Nail Salons Near Me - Lincoln, Nebraska

This place is so hit or miss. Sometimes you get in quick, get a great nail tech, and your mani or pedi lasts forever. However, there are also times they are so packed it's standing room only and their "15 min" estimate is more like an hour. It also seems like they have a lot of turn over. I almost never see the same employees, besides the owner. Fun fact, she used to be at Pinks on Old Cheney. They are now closed. 4 stars since I've had more good experiences than bad. Also, minus 1 star because they really don't like to do designs. Every time I ask I get eye rolls. read more

Mostly it's that they're just unfriendly. The only reason that I would feel they have any customers is that they might be close to where they're living. Won't ever go back. And their nail job is just not great enough to return. read more

The lady was not listening to the customers request and was very rough with her nails. She damaged her cuticles. When the customer spoke about her dissatisfaction the nail tech got mad and took a picture of her. She was being very disrespectful and wasn't listening to the customers requests. read more

Terrible service! The workers were rude and aggressive. They were extremely unfriendly and nail work was mediocre. I highly recommend not wasting your time with this place read more

if this is mindy wright's company, someone needs to teach her professionalism and decency. shes been nasty to women multiple times in a social media group we're both in, nd it reflects on her company. not to mention her nails suck, and there is zero hygiene protocol read more

I made an appointment for 1pm for me and 2 friends. had to wait 45 minutes for them to actually sit down and start. STOP taking walk ins if you have appointments????? nobody even apologized or said we would be waiting that long and even if we were would've taken business elsewhere. These business do this all the time like you have to prioritize your appointments not walk ins. read more

Well I've tried Mindys nails twice. I got a pedicure and full set. I asked them how much the service was going to cost she gave one price while i was in the chair and a completely different price once I got to the counter. I then decided I would go get my lashes done hoping for a better experience. I called ahead to make sure someone would be there to provide the service because I didn't have a lot of time. Once I arrived the lady said I though you were coming tomorrow. She then wanted me to wait for the lash tech to get back from Walmart. So I left, just not the best service. read more

I would definitely not go to this place . Each time is a different excuse . Today the girl started to do my nail with instruments not sterile! I had fracture my nail and wanted to talk to the girl, but she just could not understand English. Which is fine I don't have a problem , but the person that It was translating was already impaciente . Nail salon has in many areas around here . Definitely do not go to this place. I have never seen someone smiling here. The bottom line I left because I could not no longer wait. Actually they don't need any business because the front desk said " none can do your nail here" wow !! You as a custom cannot ask what you want .... I think I have had nice girls there, but I think they hire someone that don't understand and very slow intentionally . There are many nail salon , don't waste your time here. read more

Denise is fabulous! One of the best dip manicured I have ever received and I have had my nails done for 35 years. She also did my eyelash extensions and they are beautiful!! Exactly what I wanted. Thank you Denise! read more

Honestly this place is pretty bomb for the buck. Will you get the best conversation? Probably not, but at least my nails have never fallen off early or chipped before at least 7 days. The price is very reasonable for the quality. They did my whole men and women wedding party. Definitely recommend. read more

My tech left during the middle of my pedicure for 10 minutes; returned with no explanation. The water was lukewarm. She cut the skin on one of my toes which was quite painful, led to some bleeding, and she told me that I cut my toenails incorrectly and that's why I was bleeding. She was too rough, clearly not interested in my comfort or the pedicure. I was very disappointed. read more

$55 for acrylic and shellac over the top. Very unhappy went back. The next day couldn't fit me in. Wanted to set me up with the same nail stylist. Told me if I wanted someone else I'd have to wait 30 more minutes. I don't go there. They're not nice and they don't do a good job. read more

The woman at the front desk is simply not kind. I hope she has better days ahead and learns to treat people with kindness. Truly remarkable at how someone can be so mean. read more

Everytime I find a fun nail idea on Pinterest and show them a picture they get it right. Always nice staff, clean environment. read more

Mindy's Nails - Nail Salons Near Me - Lincoln, Nebraska

My daughter got a shellac, fell off after 3 days, and they refused to fix. Do not visit.

My mom and I came in the evening and it was busy and we had to wait for a little bit which is no problem. But then the head lady brought us both back to our spots and took even longer for someone to come attend to us and get started. I was getting a pedicure and my mom got a manicure. The lady that did my pedicure was very demanding and just pushed my feet when she wanted me to put them else where. During my pedicure, the nail tech cut my toe and made me bleed when she was picking my cuticles. So now I have a cut around my toenail. I got half way through my pedicure and my mom still hadn't been helped. Plus they didn't ask if we wanted anything to drink and every other nail salon I've been to has. I was very disappointed in the service I received here. I've been here before they switched locations and they were great so that is why I decided to come back. But after this visit I will not be back. read more

I have gone to Mindy's several times, and every time I've gone I've had someone else do my nails. Every single time they turn out amazing!!!! Their prices are reasonable and I've never had any complaints!! read more

I had the basic manicure, basically to get my cuticles trimmed. My nails are super short right now so I just went with the standard, not shellac, polish. The tech did a great job but there is no place to dry standard polish, other than to just sit there. After 4 applications of polish it is quite thick. I did the best I could for the next 30 minutes but the polish got dinged anyway. I can't believe they don't have someway to dry standard polish! read more

Waited over an hour to be seen to get my nails done while my sister and mon got their toes done. I told them I was leaving because I wasn't going to wait any longer when they said it would only be a 20 minute wait. I came back in and they said that they thought I wanted to wait until my family was done to get my nails done even though I told them I wanted to get my nails done while they were getting theirs done. Then she says that I was too angry for them to serve me. So this place gets 1 star because they don't listen to what the customer wants and they have horrible customer service. read more

I went in for a back to school treat and pretty toes. I spent extra for the heal treatment. My pedicure was done in 15 minutes. The special healing treatment was only lotion being put on my heals. It was the absolute bare minimum. I was very disappointed and will not go back! read more

I have been going to Mindy's for years. I have had pedicures, gel, dip and acrylic nails. They are the best and the cleanest in town.

Mindy is one of the rudest nail techs I have come across in several years. My most recent appointment, I made the appointment about a week out. I spoke with Mindy and she let me know that she was no longer doing nails, so I told her I would be fine with whoever. The day of she proceeded to do my nails. While she was doing my nails she repeatedly told me that she did not have time and that she did not want to do them. She was paying no mind to my nails and was getting up every five minutes to walk away. When I would ask her to fix something or ask for anything basic- such as preferring that my acrylics are thicker, she would be rude and express that she didn't have the time. My nails ended up different lengths, different shapes, bumpy, uneven, and all different thicknesses. This was my third time going there after not having a great time the first two times. Each time I had gone I ended up being cut on multiple fingers and the most recent time, I had three nails snap in half within a week. I expected that maybe the first two times were just not good days. I ended up going to Stellar nails to have my nails fixed and they did a perfect job. read more