The staff here is diligent and genuinely friendly. It's a small, family-owned business, and you can…read moretell -- they care about quality and treat you like a person, not a number. One note for anyone reading reviews: I happened to witness another customer being extremely demanding and difficult during her service, then complaining about the result and threatening a bad review. It was a good reminder that not every negative review reflects the business -- sometimes it reflects the customer. This staff works hard and deserves the benefit of the doubt.

My sister in law and I came here on Christmas Eve to get pedicures and I wanted to get my nails…read moredone. We were able to book the appointments online. We showed up and were seated quickly and offered drinks. I opted for a Coke Zero. We were given warm neck pillows. That was lovely, but I did get hot quickly. The deluxe pedicure came with a hot stone massage. I cannot remember the girl's name who did my pedicure but it was the worst pedicure I've ever had. I had gel polish on and they cut my toe pretty bad because she ground all the nail polish off instead of soaking it. Then she couldn't understand what I was saying and I kept asking her to cut the corners of my toe nails because they were too sharp and I had to do it myself when I got home. Someone else ended up painting my toe nails. It was odd. My nails were a much better experience. It was with a different girl, also cannot remember her name. I don't think they told us actually. Anyway, I showed her a photo of what I wanted. She soaked my previous dip off and she was able to quickly and accurately do my dip exactly how I wanted them! They turned out beautifully. Since it was Christmas Eve they were giving customers free lotion or cuticle oil, which was a nice touch. I would go back, but I would definitely want to make sure the person who did my pedicure did not do it again.

Called in to see if I could come in without an appointment and they said they could take me in…read moreright away. I waited 30 minutes. I ended up leaving.

Fetish Nails has been sold and is now operating as Jim's Nails. This review is an honest account of…read moremy first--and last--experience with the new management. The short of it is this: customers want to feel heard and valued--especially when we're paying premium prices, where strong customer service and genuine appreciation should be standard. Unfortunately, this new management does not reflect those expectations. The long of it is this: I had consistently positive experiences with the previous manager and always looked forward to my appointments. Unfortunately, my visit under the new management was disappointing. The manager arrived late to my scheduled appointment, and communication was more difficult than it had been in the past. The interaction also felt somewhat curt and not very welcoming. I did not feel that my input was valued when discussing what I wanted for my nails. Most concerning, the final result did not meet expectations. It was only after my nails were completed that I was informed the technician was not very experienced with the specific product I had requested. That information would have been important to know upfront so I could make an informed decision. Overall, I left feeling overcharged and misled. I believe a salon manager should have a strong level of expertise across nail styles and techniques, or at minimum be transparent about their skill level before beginning the service. I also observed what appeared to be a disorganized approach to managing appointments. At no point during my visit did I see the manager reference or use an appointment book, which raises concern about how appointments are being tracked and honored. One of the things I previously appreciated about this salon was its organization and respect for scheduled time. I would hate to see it shift into the kind of place where appointments no longer feel reliable--where clients are left waiting, only to then receive a less-than-quality experience. I hope this feedback is taken constructively, as I truly valued this salon under its previous ownership.

Overall, I normally love Marenda. They do a great job, the place is clean, the workers are nice,…read moreand I'm normally able to get in without an appointment. However, recently, I had my acrylics taken off and they put on something called tap gel. The lady said this was supposed to be super strong and last a while. It looked great for about a week, but 3 days after that, over half of the gels fell off. This was over a $60 service and I'm super disappointed that they didn't last even a week and a half.

I had been going here for 3 years until my last manicure when technician went through my nails with…read morethe drill! For the last four weeks I have been trying to get my natural nails back to a point where they don't hurts in warm water. The ridges from the drill are evident in all of my nails. Nails were completely ruined and so very painful

I have been living in Nebraska and have yet to find a nail salon that does a decent job....until I…read moreFOUND QUEEN NAIL!!!!! Words are not enough to say how AMAZING their staff are! They REMEMBER you and have great customer service. Queen Nail offers a variety of specialty tips, color changing (YES, I SAID COLOR CHANGING) polish, and can even do 3D nail designs! The place is small and can get VERY busy so make an appointment ahead of time. Their willingness to make sure you are happy with the design you want on your nails makes all the difference. They cater to their customer and have an overall friendly atmosphere. Queen Nail is the only place this California girl will go to get her nails done!

Queen Nails was such a great service! Got a gel manicure and the quality was awesome! Lee is so…read morenice and I definitely recommend anyone looking for a good manicure!

I love this spa everyone is so friendly and welcoming. I have had all of the ladies due my nails…read moreand all of them do a great job.

its not listed but Tee does a awesome job on hair color and cut have been going only to her for a…read morecouple of years now. Had a really bad cut from another shop and when it finally grew out i was at the salon getting my nails done and happened to see her cut a woman's hair and the finished product was so cute, the lady looked 10 years younger. i don't look any younger lol but my hair has never been so healthy. Very reasonably priced

We were walk ins who were accommodated today…read more They were very decent about it. We.did have to wait a little but we were serviced. Pro tip: they have a website that has those automated reservations. That no longer works. We were sitting and waiting when three ladies walked in and they had made their reservations with that. Well, that no longer works and they haven't been working for two years. So please don't make your reservations with that. That said, they have a lot of parking lots available outside the nail spa. They have a variety of nail colours, and the styles available. They have two rows set up with massage chairs for pedicures and one side for manicures. They were super gentle. And I had wonderful colours and patterns for my nails done. I love them!!!

8 days after a pedicure, Toe fungus requiring doctor appointment, anti biotics and will need…read morefollow-up . Unsanitary and probably not sterilizing equipment

Very polite, nice, very willing to understand your needs. I would recommend their service. Be…read moreaware, they have moved to the south side of Lincoln near Lowes, so call before you go for address.

The wait was long, the work was rushed and messy, and my SHELLAC has little air bubbles which has…read morenever happened before. I have nail polish all over my fingers, and it just looks like something my 5 year old nephew could have done. The lady couldn't understand a word of what I was saying, we had to get a translator for basically every question. In the end, the manicure turned out not so great, but he shellac was only $25. Maybe it's just a case of "you get what you pay for!" PS: I tip everywhere, regardless of service or quality, just out of basic human decency. This is the first time I take the time to write a review about anywhere and this is the first time since I was a kid that I didn't leave a tip, I couldn't bring myself to do it...we were there for over an hour and came out with horrible results. Save your money, go somewhere else.

Unfortunately after many try's I won't be returning. Last time I went my nail tech was irritable…read morethe whole time, perhaps it was because I had my daughter with me or because it was almost closing time when I left I'm not sure but that doesn't excuse the cuts & chunks of nails missing. What I am sure about is that 3 of my nails now have huge area close to the cuticle that were file wayyyy to close to my skin, after now a couple weeks I've taken off my nails & you can seee how badly they damaged my nails. My once smooth nail looks like a BMX race track. It's sad because I like coming here, their quality of products hold up great, but I'm not going to have someone I'm paying to do a service to have a stick up their ass the whole time especially not change the way my nails will grow now for a good while. This is only my experience hope you guys have better ones.

Good prices and good selection of colors. Regular gel nail polish for my pedicure lasted a long…read moretime. Friendly staff.