Called in to see if I could come in without an appointment and they said they could take me in…read moreright away. I waited 30 minutes. I ended up leaving.

Fetish Nails has been sold and is now operating as Jim's Nails. This review is an honest account of…read moremy first--and last--experience with the new management. The short of it is this: customers want to feel heard and valued--especially when we're paying premium prices, where strong customer service and genuine appreciation should be standard. Unfortunately, this new management does not reflect those expectations. The long of it is this: I had consistently positive experiences with the previous manager and always looked forward to my appointments. Unfortunately, my visit under the new management was disappointing. The manager arrived late to my scheduled appointment, and communication was more difficult than it had been in the past. The interaction also felt somewhat curt and not very welcoming. I did not feel that my input was valued when discussing what I wanted for my nails. Most concerning, the final result did not meet expectations. It was only after my nails were completed that I was informed the technician was not very experienced with the specific product I had requested. That information would have been important to know upfront so I could make an informed decision. Overall, I left feeling overcharged and misled. I believe a salon manager should have a strong level of expertise across nail styles and techniques, or at minimum be transparent about their skill level before beginning the service. I also observed what appeared to be a disorganized approach to managing appointments. At no point during my visit did I see the manager reference or use an appointment book, which raises concern about how appointments are being tracked and honored. One of the things I previously appreciated about this salon was its organization and respect for scheduled time. I would hate to see it shift into the kind of place where appointments no longer feel reliable--where clients are left waiting, only to then receive a less-than-quality experience. I hope this feedback is taken constructively, as I truly valued this salon under its previous ownership.

I love this spa everyone is so friendly and welcoming. I have had all of the ladies due my nails…read moreand all of them do a great job.

its not listed but Tee does a awesome job on hair color and cut have been going only to her for a…read morecouple of years now. Had a really bad cut from another shop and when it finally grew out i was at the salon getting my nails done and happened to see her cut a woman's hair and the finished product was so cute, the lady looked 10 years younger. i don't look any younger lol but my hair has never been so healthy. Very reasonably priced

If I lived here, this would be my place. I am a full time RVer so reviews are important. Mimi was…read moregreat. She may not speak great English, but she understands it. I was a little nervous because I had stubbed my toe the day before. She was great, no pain. Thank you Mimi. My nails still look good after a week and I am working outdoors. Mimi actually puts some pressure in rubbing your hands and feet, which I like. She gives you nice massage with the hot stones on your legs. Nice touch. You have a choice of Coke, Dr Pepper and water to drink. While I was there, they had repeat customers come in and they know them by name and ask how things are going and I believe they are sincerely interested. Highly recommend. If I pass this way again, I know where I am getting my manicure and pedicure done. Again, Thank You Mimi

My sister in law and I came here on Christmas Eve to get pedicures and I wanted to get my nails…read moredone. We were able to book the appointments online. We showed up and were seated quickly and offered drinks. I opted for a Coke Zero. We were given warm neck pillows. That was lovely, but I did get hot quickly. The deluxe pedicure came with a hot stone massage. I cannot remember the girl's name who did my pedicure but it was the worst pedicure I've ever had. I had gel polish on and they cut my toe pretty bad because she ground all the nail polish off instead of soaking it. Then she couldn't understand what I was saying and I kept asking her to cut the corners of my toe nails because they were too sharp and I had to do it myself when I got home. Someone else ended up painting my toe nails. It was odd. My nails were a much better experience. It was with a different girl, also cannot remember her name. I don't think they told us actually. Anyway, I showed her a photo of what I wanted. She soaked my previous dip off and she was able to quickly and accurately do my dip exactly how I wanted them! They turned out beautifully. Since it was Christmas Eve they were giving customers free lotion or cuticle oil, which was a nice touch. I would go back, but I would definitely want to make sure the person who did my pedicure did not do it again.

After trying a couple nail salons in Lincoln, one of which gave me dyshidrotic eczema, a friend…read morebrought me to Bliss, and I never looked back. Every person that has done my nails there has done them well. I never have to request someone specific and worry if they're not there that day, I knew I would get a high quality manicure regardless of who did it. They are all friendly and happy. The place is clean and they practice good hygiene. I recently moved to Omaha but I would make the trip back to Lincoln just to be serviced at Bliss. It's the best nail salon in Lincoln, in my opinion.

Quality of service was awful. Could be better. Will not be going back honestly. Nails uneven and…read morerushed

I waited for 48 minutes to just get a set when my friend went to call the were talking rude and the…read morehaged up on her the nails also looked bad when she came back And it was just A no painting

Absolutely the #1 Nail Salon in Lincoln, Ne. I have been…read morecoming here for over the years. The owner Kim is doing my toes n nails because I came on the wrong day I scheduled. All of her employees are great artists and well trained. She knows me by name and my family. Absolutely the most professional and sterilized salon I've been to. State inspector comes here so what does that tell you. I've been to many salons and to several states. The BEST EVER

This was my first visit and also first time booking a spa experience through class pass…read more The nail tech did not disappoint. She took her time with me and I enjoyed our conversation. The salon is big and clean. All the employees are friendly. There's also a popular coffee shop next door that I'll have to check out sometime. I'd totally come here again to get a mani or pedi done.

I've been to several salons around Lincoln before becoming a regular at this one. Everyone who…read moreworks here is so sweet and talented. I like that I can book online and they take their time to do a full manicure before a fill. Other salons have just slapped on new nails and didn't take care of my cuticles or nails. They are very talented with designs. The booths are cozy and they always have something interesting playing on the TV which helps pass the time. My sets always last around 3 and a half weeks. They also have a 2 week fix period if you break a nail or something chips. 10/10

Very polite, nice, very willing to understand your needs. I would recommend their service. Be…read moreaware, they have moved to the south side of Lincoln near Lowes, so call before you go for address.

The wait was long, the work was rushed and messy, and my SHELLAC has little air bubbles which has…read morenever happened before. I have nail polish all over my fingers, and it just looks like something my 5 year old nephew could have done. The lady couldn't understand a word of what I was saying, we had to get a translator for basically every question. In the end, the manicure turned out not so great, but he shellac was only $25. Maybe it's just a case of "you get what you pay for!" PS: I tip everywhere, regardless of service or quality, just out of basic human decency. This is the first time I take the time to write a review about anywhere and this is the first time since I was a kid that I didn't leave a tip, I couldn't bring myself to do it...we were there for over an hour and came out with horrible results. Save your money, go somewhere else.

I went in for a pedicure. The service just started and I needed to use the restroom. I take cancer…read moremedication that can upset my stomach so sometimes I can't plan my bathroom trips like the average person. After returning from the restroom, the nail tech continued working on clipping my toenails, doing the massage, all of those services were fine. However, I needed to use the restroom again. When I got up, the nail tech turned to the manager and they began talking in Vietnamese and started laughing along with all of the other employees. I was mortified as I walked into the restroom. My young adult daughter was with me and saw the whole thing first hand. She was very upset for me. When I came back from the bathroom I was of course embarrassed. I could tell everyone was looking at me and had been taking about me . I sat back down and my daughter wanted to leave. Apparently it was worse than I imagined. I didn't want to leave as I still had wet legs and wanted to get the service finished. I planned to say something when I paid. Of course, I had a stomachache again and I told them I wanted to pay and stop the service at that point. The manager seemed confused and I told her it was because I couldn't use their restroom without being made fun of. The manager acted like nobody laughed and made fun of me. She said, I didn't do that. My daughter said oh yes you did. You all laughed at her and humiliated her. This was all in front of the whole salon. Then, I stated my medical condition and repeated that I needed to pay as I was feeling sick and needed to leave. They charged me $35 instead of $42. I feel like they should have discounted more but it is what it is. I was treated so rudely and nobody apologized or acknowledged any wrong doing. I will never go there again. It shouldn't matter why someone has to use the restroom. In a service industry a more professional experience is to be expected. I don't regularly get pedicures and this was something I was doing for a special occasion so now I have to finish the job at home.

It was great the people were so friendly. Love my toes. I got a pedicure with my mom before she…read moreleft on a long walking journey (500 miles). They also have a great policy if you have any issues with your nails. Salon was clean and well lit.