I called and tried to make an appointment at the Corona office, and whoever this receptionist was was not helpful at all did not listen to a single word. I was trying to tell him and every time he did let me talk he ignored everything I said and just kept trying to book me in a different location. For someone that works in a therapy/counseling office you would think that they'd listen a little better. I ended the call feeling even more frustrated than I when I first called. I kept asking to talk to someone else and he still didn't give me a direct response. At this point, I'm obviously not going to book here. I didn't even get a chance to make an appointment or get any of my questions answered properly. read more

Scheduling is very easy, and the receptionists are very friendly and helpful. I have had multiple bad experiences with therapists in the past, and receptionists really addressed my concerns and were able to match me with the perfect therapist. This is the first time I feel understood and like I am making progress! Because of my great experience, other members in my family now Mindshift, and they also have had great experiences. I wish I had gone to Mindshift first! read more

Seriously, the worst experience with a therapy center a person can have. I was trying to get my child into therapy, so I called them and was connected to a call center. They discussed their telehealth option with me, but I denied it because I do not feel that is a viable option for my child. They kept texting me to set up an in person appointment because they had "cancelations". I scheduled one for late on a week night but decided that was not a time that would work for us, so I canceled the original appointment. Again, the call center kept trying to get in touch with me, but I was eventually able to schedule an in person appointment for a weekend day. At the appointment, we were greeted by Dylan, a young man who must be new to the therapy world. During the intake I went over several personal details as to why I want my child in therapy. Dylan's advice to me consisted of my husband and I switching positions and my husband working part time and doing the majority of the care taking while I work full time. He completely ignored the fact that my husband is in the military and that this option is not even remotely possible, let alone how that would mean a huge financial burden on my family. Additionally, after spending 45 minutes talking to him, he let me know the weekend schedule was a one time thing because he "like his weekends" and that he would call me if there were any cancelations in his schedule. This was two months ago and I have not heard a peep from them since. This is one of the only local child therapists in my area and I feel that they did not care in the slightest, despite me willing to pay out of pocket for their services. I would not recommend them to my worst enemy. They are seriously a terrible company. Thanks for nothing, MindShift. read more

To be fair, I'm not basing this review on the $135 they charged me for a last minute cancellation. I understand that there are policies in place and am more than happy to comply. My issue is with the overall experience I've had with their therapists. The first therapist I worked with was Katie. She showed up late more than once and even went as far as to cancel an appointment with me the day of without notice. I was ready and prepared for our session to start. I waited and waited and she was a no show. The owner had to track her down before I was informed of a "scheduling mix up." I find it funny how they can charge clients if something comes up last minute but the client cant charge the therapist for being a no-show. That same therapist also sent me a very sexually explicit text message that was intended for her boyfriend and apologized to me for her unprofessionalism. That's when I decided to switch therapists and scheduled an appointment with Jael. She seemed like a nice woman but absolutely nothing she said was worth $160. It was very basic information I've looked up online and heard on YouTube. Mindshift Psychological Services (formerly Mindshift Wellness Center) has not been beneficial for my mental health, and I haven't had a positive experience with them. The two therapists I worked with came across like amatures and at this point I'm ready to take my money elsewhere. read more

I was scared and alone, feeling hopeless and lost. A co- worker suggested therapy to me and it seemed pointless, but i called MindShift anyhow and was totally surprised. From the 1st call to my 1st appointment, i felt so welcomed and understood, it wasn't scary at all. They helped me learn so much about myself, I'm a happier more complete person with a completely different perspective on life now. Thank you from the bottom of my heart for all you've done. If i can spread the word to as many people suffering as possible that there's help available, I will!!!! read more

Rachael is awesome, she is very attentive and responds quickly. Anyone seeking a place where you will be treated with genuine kindness and welcoming to all, this is the place is for you. Get the care and support you deserve for a better well-being. read more

Having recently married my husband, we've had a lot of communication issues and stress dealing with societies judgement on our relationship. Rachael has helped us realign our marriage and over come obstacles. Thank you!! We'll be referring all of our friends to Mindshift Wellness Center. I think we'll be seeing Rachael for a yearly Maintnence to keep our marriage on track and get things out. read more

I travel a lot for work, Rachael offers several locations as well as tele-therapy so it's easy for me to stop on and see her or schedule a face to face session over our phones when I need it. I like that she works with me on my problems and the growth I've experienced with her has changed my life. I finally feel like I met a therapist whom is honest and direct with me. Ty!! I hope you can help many more people. read more

Used the service a couple sessions with my wife(marital issues) we focused on me at first but never on her so much. My (soon to be ex) wife decided at that point that it was all my fault and escalated things... Rachael was there for me and even felt a little backlash when things fell apart and I needed a target. I recommend her and the service read more

The professionalism and respect are next to none. Rachael has been very accommodative with her busy schedule to take time and see us on a weekend. Her experience clearly shows with the quality of service offered. Our family has been enriched since working with Rachael and we hope to continue working with her. read more

I used this service to help cope with my anxiety and depression, and boy was I happy I came here. Staff was very comforting and my therapist knew what she was talking about. I use the strategies she gave me all the time to get though tough times. I recommend this place to anyone needing therapy! read more

Without revealing to much of my personal struggles I just want to say thank you! I had some traumatic things happen to me early on in life and not dealing with them built walls around me affecting everything from my job to my personal relationships. With Rachael's help I have been able to start breaking through these walls and have been able to get my life back on the right track towards happiness. I can't thank her enough for the difference she's made for me! read more

Rachael's dedication goes above and beyond when helping with personal struggles. She's honest, compassionate, understanding, genuine and supportive. Connection with your therapist is important, you'll find that connection with her! Thank you Rachael! read more

I have never post any negative reviews but the last visit left me very upset. She made me feel like she instead of helping me with my marriage life wanted to leave me without one. I work in the medical field and I was surprised to hear what she had to say when I told her my about my problem. She jumped into dangerous conclusions without not much knowledge about my life. If She would have looked at my history she would have prevented her careless comment that caused horrible flashbacks after that visit. I seriously wasted my money and time. Next time I would be very careful who I choose again. read more

My wife and I had hit a rough patch and were not quite seeing eye to eye my friends suggested seeing someone but I was always skeptical of therapy... Eventually I figured I had to do something or lose my relationship... we've been seeing Rachael for a while now and through her help with communication tools we are in a much better place! We are not 100% yet but I can see that we will be. read more

Rachael is the most compassionate and loving therapist I have ever encountered. She gave my god daughter the necessary counseling, skills, techniques and tools to overcome her childhood trauma which was affecting her schooling and everyday life. Her compassion is what stands out the most. My god daughter trusts her and genuinely enjoyed spending time with her and she is now on her way to college in the right state of mind when previously she had thought she would never be able to go to college due to her past trauma. Rachael even gave her the option to do Telehealth sessions where they could connect while she was in school if needed and she will be keeping Rachael up to date with her progress and good grades (hopefully!). Thank you Rachael for helping her find normalcy in her life again. read more

Recently feeling overwhelmed, I reached out to Rachael for a consultation and she provided me a quick response. We were able to communicate and she helped me set some things in perspective. She is very thorough, kind and collaborative. I feel much better after talking to her and appreciate her quality service. I recommend her to anyone, if in doubt please reach out and she'll get back to you promptly. Thank you Rachael! read more

I was shopping around for the right therapist for awhile, I was weary and just wanted to find the right person. Rachael has helped me more than I would have ever expected. Her genuineness and ability to help guide me through my problems on my own speed has helped me so much, thank you for all you have done. When I was unable to go into the office, the Tele-therapy option got me through some dark times. Thank you again!! read more