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Balanced Mind Counseling

5.0 (3 reviews)
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Updated over 3 months ago

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6 years ago

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6 years ago

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6 years ago

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Collaborative Psychology Group

Collaborative Psychology Group

(9 reviews)

i am shocked at the other reviews. Maybe i just got lucky but my experience with Collaborative has…read morebeen wonderful. scheduling and rescheduling and cancels have been smooth and understanding. Ariana at the front desk is always pleasant, knowledgeable and professional. My therapist is Kaylin F. and she has helped me beyond expectation and certainly done what i could not do for myself. Dont believe everything you read....i am wholeheartedly giving Collaborative Psychology Group 5 stars!

I went to this location because I was at a very tough spot mentally, and it felt like I got taken…read moreadvantage of. When I went in for my first appointment, I was told I needed a referral from my insurance that I did not have. As a result, I was given the choice to reschedule or pay this session out of pocket (roughly $120), with the promise that I would be reimbursed soon (90 days at the latest). Feeling like I really needed to speak with someone, I paid. I went here for a little less than a year, periodically asking when I'd be reimbursed, and I never was. I could somehow never directly contact the billing department, and whenever someone promised to get back to me, they never would. I generally disliked entire staff by the end of this, they seemed super disorganized and apathetic towards helping me. I had other issues with this place, but this was by far the largest. My therapist was fine. It's a shame she represented by a place run like this.

Balanced Mind Counseling - c_and_mh - Updated May 2026

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