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Central Counseling Services

3.9 (11 reviews)
Closed • 10:00 am - 4:00 pm

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Riverside Psychiatric Medical Group

Riverside Psychiatric Medical Group

(69 reviews)

We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

For an office that deals with mental health the office staff is terrible…read more Called for an appointment, kept getting put off. finally after 3 weeks we were told the psychiatrist we had wanted didn't take Medicare, and it would cost us 200 out of pocket to see someone that did accept Medicare. We have a secondary which shows this group and the specific psychologist as in our network. I called back to see if they would bill our secondary instead of Medicare, I was met with a rude response and offered no help in verifying what my secondary had confirmed. Our secondary confirmed they would let them bill directly and that there is question on the actual claim when first submitted by the provider which asks if they accept Medicare, once they check that they don't accept Medicare it would get processed without delay. I was directed to the billing supervisor who I believe doesn't know her job either despite making sure I knew she did her job for 20 some years. The billing supervisor was rude and said they would not bill the secondary only to have to wait for the denial from Medicare. My insurance said and i quote "if they do billing they should know about checking the box stating they don't accept Medicare therefore no delay in payment." Its sad to be dealing with such dismissive staff. Over the last 30 years of handling appointments and our insurance for our family, I have never encountered a more rude, lazy, dismissive attitude especially for a mental health facility. I also worked for 25 years in a customer service environment and loved helping customers going above and beyond at times. Needless to say we will go elsewhere for help, can't get past the office staff sadly.

Renewing Hope Family Counseling Center

Renewing Hope Family Counseling Center

(23 reviews)

Jeffery's is an amazing therapist!! He is very caring understanding and easy to talk to ! Felt very…read morecomfortable with him. He has really amazing loving energy!

Let me save anyone who needs mental help.... Do not go to Renewing Hope .. The so called Dr.s / NP…read more/ counselors . Are only there to make money from insurance companies. They do not care for their patients. The worse place ever. Please do not see anyone who works for this co. Especially CECEL BHATIYA-NP Stay far away as possible from this guy. He doesn't know what he's doing.... He definitely doesn't need to be treating vulnerable people in need of help.. By the way he will not file any Disability either for his patients if your White. This place is Racist !!!!!! Save yourself the time and heartache. Please go elsewhere you won't regret it. By the way , I saw a Dr. at Renewing Hope back in 2023 when I started to loose my mind. she was ok . Gave meds,treatment,counseling,Disability. It was still a hassle but I managed it through a hard time in my life. I come back 2 1/2 yrs. Later my Dr. doesn't work there any longer. Was giving someone new. Hmmm wonder why she no longer works there. ? Probably had enough of their own bullshit.. Good luck to any person in need of mental help. You are not alone!!! There is help out there somewhere just not here at RENEWING HOPE FAMILY COUNSELING CENTER in Yucaipa Ca. Such a scam of a place !!!! Their moto should be, Where everyone gets paid except the patient. I could go on and on about this shit hole of a place of so called business

Central Counseling Services - c_and_mh - Updated May 2026

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