I would not recommend Patricia Chan to anyone. My family hired Patricia to provide both in person and online therapy sessions - her services were unprofessional and biased. For insight on this, as well as to how she responds to criticism, take a look at how she responds to negative reviews on Yelp. She routinely hides behind her "Board of Directors" when it comes to any complaint. She commonly responds to concerns with statements like, "all decisions are made by the board" and "I have to ask the board" - however, public records show that she's the only director. It was a struggle to obtain any kind of billing records from her and her team as they were extremely unhelpful and uncommunicative. She was, however, happy to take almost $7000 from us. My family had to obtain therapy from a different, more reputable therapist because of the trauma went through with Patricia Chan. We considered reporting her but decided we wanted to wash our hands clean of the trauma and move forward with healing instead. If you're considering her services, please do your research and find a therapist with the right credentials for your individual situation. Understanding the differences between LCSW, LMFT and PsyD will be very helpful. UPDATE: I had photos of my receipts and her business name filing showing her being the only director. Patricia Chan got my photos deleted and responded to this review (in the third person - in all other responses, she responds directly). She's also using the "this person was never a client" excuse and (passive aggressively) claiming defamation. Again, she provided therapy for members of my family - not me directly - that I paid for. There are many situations where this might happen, including but not limited to: a parent obtaining therapy for a child; a child obtaining therapy for an elderly parent; etc. But I'm not surprised she used that excuse, as that was the same excuse that was made when attempting to resolve this issue at the time of conflict. There's also a difference between defamation and sharing a negative experience regarding interactions with a business - this is my honest review of my family's experience with Patricia Chan/LiveWell Therapy. I'm happy to provide copies of my receipts and emails (me communicating directly with Chan) for anyone else having issues with this business - feel free to message me. Additionally, anyone can do a public business search for LiveWell Therapy on: https://bizfileonline.sos.ca.gov/search/business Click on "View History" and to see the Statement of Information, showing Patrica Chan as the only person on the Board of Directors. She also regularly uses the PsyD(c) designation in her emails and billing statements. According to the American Psychological Association, the "(c)" designation is misleading and potentially unethical. See: https://www.apa.org/monitor/2016/09/misuse-phd read more

They accepted our insurance and then charged us around $1k in "fees" when we decided to leave them. Their billing department is a nightmare, calling them to refund overcharges was a part time job when we worked with them, and this is why we decided to leave them, although we actually really liked my child's therapist Emily. They disclosed they had another client with a similar name as my child's, which led to their weekly reoccurring double charges, they couldn't get figured out. It's frustrating from our end and unethical and lack of professionalism on theirs to be so unhelpful instead of learning to fix repetitive billing issues. read more

Jack is very knowledgeable and great with athletes and just regular people who have some soreness going on. I highly recommend!

I've been seeing a counselor here for many years, particularly since COVID, and I am finally completing my medical degree. My therapist, Patricia, has been instrumental in building my self-esteem and guiding me through various challenges, including personal losses and relationship issues. I fully give credit to her with helping me overcome many of my problems. Patricia is caring, genuine, and always has my best interests at heart. Even when she was out for a few months for medical reasons, I had no issues with the other staff members. They were professional and responsive. When Patricia returned, I eagerly requested to continue sessions with her. The other therapist I saw, Sonya during her absence was also excellent and well-trained. Overall, I highly recommend this practice, please give them a try! Happy counseling! read more

I wanted to provide an update to my previous review as I have returned to counseling, but this time for a different reason. Since my last session with Patricia, I've found a new partner and wanted to ensure that our relationship started on the right track. I'm happy to say that Patricia and her team have been incredibly helpful once again. In the past, Patricia helped me grow and develop so much insight. It's hard to find a counselor who genuinely cares and is as skilled as she is. I've tried many counselors in the area, but none compare to her techniques and experience. I started counseling about a year ago feeling lonely and empty, but Patricia took me out of that dark place. While I saw a few others as well, they were not as skilled as Patricia. I cannot thank Patricia enough for helping me find myself again after my relationship trauma. She has taught me valuable skills to be strong again, and I feel empowered because of her guidance. I am immensely grateful for her help and have so much gratitude towards her. She has truly helped me discover myself after the long-term unhealthy relationship with my previous partner. I highly recommend Patricia to anyone seeking counseling services. She is compassionate, skilled, and genuinely cares about her clients' well-being. Thank you, Patricia, for everything you've done for me. read more

My daughter has been meeting with her therapist for almost 1yr.for anxiety. It was been really good for her and she has felt very comfortable. I have also noticied it has helped her. Would highly recommend. read more

Dr. Patricia Chan was able to schedule me in for an appointment fairly quickly. Upon meeting her (virtually, due to COVID), I was immediately very comfortable when speaking about some of the past issues I've been avoiding/haven't talked much about in a while. She was definitely a great listener. She provided me some helpful information regarding my depression and anxiety and wrote me an ESA letter so I can continue to live with my dog in my apartment. Great experience, would highly recommend! read more

Finding a therapist is vital to our wellbeing. If you are reading this, you are probably feeling vulnerable and needing guidance from a professional. Please let me warn you to do more research before coming here. Luckily, I have. This review is based on my interaction with Dr. Patricia (the owner?). I had reached out more than a month ago to inquire about rates since the website mentioned a sliding scale. Once I mentioned that, all messages stopped. I was fine with it since I am particular with finding a good fit. She reached out again with an incredible sense of urgency a month later to offer a slot that requires immediate booking on the spot to lock in a special rate. She ignored my requests and made multiple calls when I told her I wasn't able to chat. Her approach seemed unprofessional and made me feel like a case study rather than a human being. After reading some negative reviews and the way she addressed them, my opinions are further cemented. I have no personal vendettas towards her and her business but I hope that people get the best care they possibly can and I honestly did not see the potential here. Update: After seeing your review, I've come to the conclusion that either you are really bad at your job (listening) or that you are trying to change the narrative by gaslighting. Not ok. read more

I recently returned for coaching and counseling. I had very productive sessions in the past. I started experiencing some anxiety and depression during this Covid, pandemic, state-of-emergency period. I felt the need for additional coaching counseling sessions, she has always been great about helping me advance in life. She has an amazing skill set to identify what was causing me to experience those emotions and opened my eyes to strategies and ways to advance my business. She gets down to the core issues and is very insightful, which is something I find helpful. I am very selective of the professionals that I utilize to make sure I am always improving in the best way possible. She's it! read more

I was able to schedule an appointment with Dr. Patricia right away. She was helpful, timely and very understanding. To help with my anxiety, she wrote me an ESA letter to bring my dog to live with me. It was much needed especially during the pandemic! The virtual session was also a plus, making the process very easy and safe for me :) read more

I'm extremely thankful with Dr. Patricia Chan! She help me physically, mentally and financially. She also give my 3 kids therapy. We only went there a few times and I can see and feel a change in them. I'm so thankful for all the help. All her staff are very professional, helpful and kind. Strongly recommend them if you are going through some problems they are definitely helpful!! read more

I've always been open to therapy but just never knew how or where to start looking for a pre-marital therapist; but also (and I didn't know it at the time) I wasn't really ready to make significant changes or hear the hard truths about myself . . . until a few years ago. Patricia is fantastic! I went to her for help and guidance prior to getting engaged so that I could be the best future husband my now wife could ever have . Having been previously divorced, I definitely wanted to make sure I was the best version of myself before I committed to marrying my best friend since she deserved nothing less. Wanted to learn more about what really made me tick in every aspect of my life. Patricia being of Christian faith really aligned with our core values as well. She really does work with your specific needs. She was very dedicated to helping me/us get to a better place in our relationship. She is a caring, compassionate, understanding, wise, loving and unique individual. She is very knowledgeable in her approach and makes you feel very comfortable. Not at any point did I feel we couldn't share something with her. She took the time to listen to both of us and really created a safe place to discuss issues, concerns, and solutions. She tailors the sessions towards both solo and couple sessions with your partner so you get the chance to give your perspective one-on-one, but then have sessions together with your partner. This was really beneficial, to each get our own time with her to discuss what we were feeling, but then reflect together in our couple sessions. She is also very confident in her craft, which is what drew me in, in the first place. I spoke to other therapists on the phone to set up an appt. and they did not seem to have a clue of what is going on. This is why I felt more at ease by choosing Patricia and her staff, definitely has had much more experience in this field than probably most. Whether you are having serious marital/relationship issues or just looking for some useful tools to strengthen yourself and relationship, I highly recommend meeting with her. She truly helped make me a better, Person, Husband and Father to our beautiful blended family. Thank you Patricia, my beautiful wife and I thank you for all! read more

Before you come and appoint a schedule for this place, consult 714-548-6700. I will tell you my previous experience with Patricia. On the contract, it is a different price. They charge you differently from what you have agreed on. This place is a RIP-off. Do not trust this place, this place is very unprofessional. They do not do provide any services, yet they charge you. They pretend to call you and provide services, they only call for 5 minutes, and then charge you full price. Do not trust Patricia's work ethic. Do not be tricked. They did not allow me to get a refund. They over charge you. Make sure not to get tricked. They charged me almost over $4,000 for no services! Plus, the questions are repeated during each session. Not a good idea to spend your money here. read more

Patricia has been a wonderful therapist. She is very empathetic, energetic, and understanding. She is very knowledgeable at what she does. She also is very flexible and understanding. 10/10 recommend! She knows how to relate to people and always makes me feel comfortable with any subject. Thank you Patricia. read more

It is very important for us to find someone who is unbiased, experienced and humble. And, Patricia Chen is none of that. She is the founder of Live Well and seemed to be desperate to find clients. During the 60 minutes of our first and last meeting, she proved to us that she is biased, unexperienced and narcissist. She spoke mostly about herself during that 60 minutes. She mentioned about her credentials more than 10 times. She seemed so insecure and desperate about gaining more clients that she repeatedly told us her credentials, current teaching job at USC and that she has 20 years of experience. OVER AND OVER! She charges $250 per session. I think that's with $50 discount. She even told us that she charges this couple in Pasadena $2000! She repeatedly put down therapists who graduated from less extravagant schools. She specifically mentioned that therapists who graduated from University of Phoenix charges a lot less because of school they attended. Hmm..I thought experiences mattered more. Not only she bragged so much about herself, she interrupts you when you speak. EVERYTIME! I even had to tell her that she interrupts too much. How will you ever help us if you can't listen?? She is a horrible listener. The main thing though, that forced us not to see her again was the scheduling. I informed Patricia before we met that we are only available on the weekends. She confirmed that she or other therapists will be available on Saturdays. As soon as I criticized her with constant interruptions when I speak, she told us that she is not available on Saturdays because her family comes first, and she appointed us with another therapist. Which was fine. A day after, she sends me a text, telling me that, she is now available on Saturdays. But, we were ok with seeing the other therapist. We were actually relieved that we can see other therapist, expecting maybe she will be less biased and perhaps, listens better than Patricia. So, I texted her and informed her that we would like to see the therapist she assigned to us. She texted back saying, there are no other therapist available for us and can no longer accommodate. This experience was a complete head scratcher. I have never met someone who spoke so highly of themselves. And, I don't understand how she can help others when she can't take a simple criticism or even listen to her patients. We've found a great unbiased therapist who listens well with in depth experience. Find someone who can actually listen to you and help you. Just because someone graduated from USC or UCLA doesn't mean they are the greatest being! read more

I hope all is well with you. I wanted to let you know how much I appreciated the few sessions we had with you. I was looking for answers and you gave them to me and helped me take an honest look at myself and my life. With so much appreciation, Perlita read more

Had the pleasure to work with Patricia Chan. I have had the chance to experience her for several months. She was always available for me in different capacities. You might want to consider her, my experience was very positive. She comes highly recommended and very professional. Wonderful experience! Give LiveWell Therapy a try and you'll will be happy you did! read more

I'm so fortunate and thankful for Patricia Chan! She was able to help me overcome multiple things in my life that I felt I would NEVER overcome. I was able to connect with her on a level which allowed me to trust her process with that it Change my life mentally, physically, and financially! I am so thankful that I met her because I don't know where I would be if I didn't! I will forever be grateful read more

I love going to Patricia. She is very knowledgeable in her craft as well as helping others. She is compassionate and takes her time. Go see her or any of her associates if you want to have the best :) read more

Upon meeting Dr. Patricia, I was feeling a little uneasy about going to therapy. However after talking with her, I felt extremely comfortable and at ease telling her about myself and my struggles. She is a great listener and she wrote me an ESA letter so that I can travel with my dog and will feel less anxious when traveling. After going to LiveWell Therapy, I feel a lot more comfortable going to therapy and would highly recommend going to visit with her! read more

Thankful with Patricia and her intuitive listening to my issues with anxiety. She made opening up very easy, I felt very comfortable with our conversation. Thanks to her My dog is now officially my emotional support animal, and I am so happy. Thank you Dr. Chan, for everything. read more