Best IT place I've ever found--so helpful & i didn't have to wait too long to get my laptop fixed…read more And

I have been a Best Buy Total Rewards Member for years. I bought my desktops and laptops from Best…read moreBuy, as well as a microwave oven. Best Buy's customer service is broken at the corporate level. I bought a microwave, opened the box at home, and saw that the unit was damaged and couldn't be used. When I tried to call the local store to see if they had an undamaged one in stock, I was told by a bot that there was no way to contact the store - I'd have to back to the store in person to get my question answered - a huge waste of my time. Last week, I brought my laptop for a repair. The techs said it couldn't be fixed, so I bought an ASUS laptop and asked for a data transfer to the ASUS. At the time of the sale (Sunday) I was told that if I didn't like the ASUS, I could bring it back; my laptop wouldn't be wiped right away. When I tried to contact the store on Monday to ask them not to wipe the data, I got a bot, who connected me to an agent, who said she would contact the store, ask them not to wipe the data, and Best Buy would call me on Monday. On Tuesday, I hadn't heard back, so I called again, got a bot, got transferred to an online chat agent, who said there was no way to contact the store - the bot couldn't contact the store, the agent couldn't contact the store - I had to drive to the store to get my problem resolved. A tech giant can't connect a human being to another human being at a physical store. No phone, no email, no texting. My laptop is my work computer - if I lost data I couldn't do my job. I drove to the store, asked for my laptop to ensure that the data hadn't been wiped, and was told the laptop was gone, that in order for them to keep my laptop I was supposed to fill out a form (that I didn't know to ask for) and that I needed to prove to them I had lost data in the transfer. Which I couldn't do because they lost my laptop. I returned the ASUS and replaced it with an LG. I asked for a price adjustment for the second laptop given that they had been impossible to contact, that I was given inaccurate information about whether my laptop info would be wiped, and that it took two days and I then had to drive to the store to talk to someone about a problem they created. The manager said he could give me $50, and that he'd ask his manager, Riley. When I talked to Riley, I asked for a reasonable discount - $200. Riley said he understood my frustration but he'd have to ask his manager for anything over $50. When I said I'd express my frustration on social media, Riley (who was a large beefy guy, I weigh 108 lbs.) said: "You're trying to strongarm me" into giving me a discount. I asked him to name a number for the discount - he said he had to contact his manager. Riley called me twice over the Labor Day weekend but didn't leave a message indicating that he'd give me a discount. I called this morning (Tues) and left a message: "Riley, I'm picking up my new laptop - please give me a number for the discount." Riley didn't call me back, and wasn't in the store when I arrived to pick up my LG. I asked to speak to Riley's boss, and he said he'd give me another $100, and that I'd have to go to corporate if I wanted a bigger discount. I pointed out that in the 2nd quarter of this fiscal year alone, Best Buy made $9.07 billion dollars in revenue. That sales were up 4.3% over last year. And that Best Buy's gross domestic profit rate is 24%. All of the techs I worked with were professional and dedicated. Best Buy the corporation makes it impossible to contact a store for assistance. That's ridiculous. And Best Buy local management hides behind "we can't do anything because corporate won't let us." As a longtime customer I am no longer willing to put up with "hide behind corporate" excuses.

I came in on day one, they told me they were too busy and I needed to make an appointment. I told…read morehim that I would go ahead and make one for the next day for our battery replacement on my phone. I show up oh and they're all out of batteries. Why didn't you tell me that yesterday?

RIDICULOUS!!!! Called to check inventory in the store. Got…read morean "AI" assistant who could not help. Asked for a representative. Was told that a direct connection to the store was not available. WHAAAAAAT!!?!! Ridiculous. Called back. Was transferred to a Customer Service call center - who could not answer the question, but would transfer to Sales, once I provided my name, phone # and email address. WHAAAATT?!?!?! F***ing RIDICULOUS!!!! All that was needed was an answer to a simple question that a person AT THE STORE could readily supply. Best Buy mgmt - get a clue. The "efficiency" of your AI and outsourced support model is delivering a suboptimal customer experience.

I came in since I was having a long standing issue with the auto start in my car. Dane got it fully…read moreremoved, plus he got my key fob to work again. Very courteous and easy to work with.

Just some quick background. Ordered OLED 83" on line via the best buy website. Best buy confirmed…read more3 delivery dates and cancelled all three over a 2 week period. Finally got ahold of a rep that told me it was not in stock. Found a similar product at Best Buy Littleton, total was about $4200.00. This was for a customer who's TV our company damaged during handling. Asked the store manager for maybe a discount or a gift card due the 3 appointments missed that I had schedule time off for receipt of the online order. He could have cared less, no apologies, nothing. Totally belligerent. I would have been happy with a $50.00 gift card or discount. The manager has no place interacting with customers. I've been a business owner for 30 years, I should know.

My son and I frequent this location, the people that work here are always so helpful and nice. They…read moreare patient, kind and knowledgeable. If you are looking for rare games that are reasonably priced, go here first.

My little guy was looking to add to his Pokemon card collection and wanted to try another gaming…read morestore different from our usual place. We went to Level 7 Games to check it out. My first impression was that this store has a huge selection of merchandise neatly organized and on display. They had plenty of Pokemon card packs and individual collector cards. I asked about a video game I thought he might like. Ryan showed me the game he recommended and taught me what to look for on the packaging so I understood what gaming machines it worked on, how many players it allowed and what controllers I could use. They also have a section of gaming tables like most of these places have. All-in-all it's a great place if you're in the market for electronic games and are looking for variety and helpfulness.

1. Treated like I was a bother the moment I entered the store by an employee…read more 2. Less that 30 seconds later treated insulted by an employee while shopping. 3. Didn't have the product I needed. 4. Insulted for the 3rd time by an employee 5. Cashier couldn't find barcode so I hade to go back and take a picture of it for her. 6. While waiting to speak with a manger guy from #2 stares me down and smirks at me as he leaves the store. 7. Lied to by the Store Manager 8. Employee from #2 waits form in the parking lot, stares me down, circles the parking lot, drives by again and stares me down while exiting the lot (I am a pedestrian, not in my car). 9. After all this manager refuses my refund when I go back and ask for one.

Dan in the Appliance section restored my faith in Home Depot and customer service in general. We…read morepurchased a washer and dryer set and had them delivered. The delivery service didn't want to deliver up our driveway. Speaking with Celeste from the delivery company wasn't the best experience but when we went to the store and spoke with Dan he went above and beyond to help us get a delivery team who would work with us. Post-COVID has seen such a decline in customer service and delivery services but I appreciate when someone decides to take on a problem and help the customer solve it. Thanks, Dan!

Okay, this Target is so freaking cool. It's on the second floor with a parking garage underneath…read more They even have a clever escalator for grocery carts to go up and down. Otherwise, I found it to be a typical Target: lots of good selections, kind employees, and plenty of fun stuff. I also noted how the self-checkout line was long but moved very quickly, which is always a big plus. My only qualms about the store are the tight aisles (do they ever check those to the width of carts!?) and the tricky navigation in and out of the parking garage area.

They refuse to hire anyone to work the registers. The line is always 20 people long to check…read moreyourself out, and half the deals on the shelf don't even work when you put in your phone number. About all done with Target at this point.

YEAH YELP ALLOWED ME TO SHARE A DOGGY PHOTO! IT'S SO CUTE…read more Colorado Mills for shopping or food is excellent: Particularly Our Target, but this was about a moment in the parking lot!! I could not help myself viewing a parked car in front of me, a lady and her Cute dog being adorably loving!! Yes, I had purchased in Target, of course, my Aspen and SimSai food, my veggie food and "No Sugar Added Juice drinks" perfect location, easy drive and PLENTY OF PARKING. BUT WITH SOME HUMOR Hope you enjoy this moment as I did, with loving intentions - how we are with our best friends - OUR DOGS!! Enjoy, please have a giggle and Please adopt saving two lives. Dogs at Target are AWESOME!!

Probably no surprise to anyone, but I'll add my voice: Target has gone from a store I enjoyed…read moreshopping at to a very bad shopping experience. Setting aside how you may feel about their political behavior, it's just not a good place to shop anymore. Today I was there and they had no lint roller refills. Not out of stock, they just don't carry them anymore. A wall of essentially identical new rollers with wasteful plastic handles. Presumably they make more selling the new sets and plastic waste be damned. An entire aisle of fruit gummies and applesauce squeezy packets, not a single package of raisins. In the entire store, not even the yogurt-covered ones (c'mon, they're basically candy- surely you can squeeze those in w the other sugary garbage?). The carts at this specific store either roll badly or not at all. I could go on and on. They're all tiny little nit-picky things which seem petty to even complain about, but they add up. I guess the people who make these decisions are betting (praying?) that people will keep shopping in spite of it. *They don't care if you complain as long as you keep spending.* The only thing consumers can do is vote w our feet. So that's what I'm doing.

This Target is our go to. A down home, small town customer…read moreservice store. We always find something extra on sale The pharmacy goes out of their way for us. Calls us to explain things. Calls us when medication is out of stock. The Starbucks in this store is the only one we go to. Staff are so friendly. Know us, laugh with us. At the check out stand there are three particular staff we try to go to. Chaz being our preferred staff. I have been treated with such kindness. I have my Service Dog and all the staff know us. Thank you Target.

Imagine being Target, and thinking, "We gotta hide the store so people cannot find us," and change…read morethe color of the store brown like it was a mountain. That is this Target. This store was not only hard to find, but thinks video games are neglible to carry product. Barely any games in stock, and all of their Nintendo Switch 2 games are "Game-Key Cards," so they're basically fake physical games that require download space. The only games worth buying is Cyberpunk 2077 and Donkey Kong. Even the Playstation section is notably smaller than even Nintendo's own The toys were at least packed out, the LEGOs had some cool sets when you see them all stocked that you can almost buy an entire series in one stop, which is good.

Tay is amazing! She works onsite at this Verizon store. In fact, everyone that works there and…read moreeverytime myself or my husband have needed to come in, we get greeted promptly (and with a smile). Back to Tay, she's super knowledgeable about the plans, phones, billing, and the Verizon brand. She goes above and beyond to ensure you have everything you need, and as quickly as possible without interruption of service or billing issues. This is the experience everyone should have. Should you go here - you won't regret it. Trust me when I say, I've witnessed some entitled and horrific customers in that store and it doesn't surprise me to see their low stars.

From Landon to Miesha helping me through all the hard things that happened with Verizon online they…read morehelped me get me my new phone as well as correct everything that went wrong they got me set up and on my way...Very professional and friendly.!

Want praise your loyal employee Joe who helped to load the heavy potting soil into my car but…read morerefused to come home with me and help me unload! He was charming fellow and would have been fun to work with! This was at Golden store 5/14/26 Sales cashier Reese was also very helpful in loading my cart!

My boyfriend went in to exchange an item here (our regular store didn't have it), and the guy…read moreapparently refused to do the exchange because he didn't have the card we bought it on, which would be understandable but the Evergreen location hasn't given us any issues like that. They've been very accommodating when we've had to return things with no receipt and no card. But basically he had to call me and wake me up at 7am so I could drive 30 min over there to put in my card in order to finally get the thing he needed for a project he had to get done that morning. Huge waste of time and energy (and gas). Anyone practicing good customer service would have understood the situation and helped us out. So safe to say won't be going back there anytime soon.