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    Mindful Space

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Mindful Space

    Home organization

    Unpacking

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    4 years ago

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    Collins Family Movers

    Collins Family Movers

    (705 reviews)

    Albany Park

    This was my first time using Collins Movers, and it was honestly the best decision I could have…read moremade! Miguel and his crew were absolutely awesome! All four men were professional, friendly, respectful of my property, and truly went above and beyond my expectations. They worked hard, worked quickly, and, most importantly, handled everything with great care. They definitely earned the tips I gave them--and honestly, they deserved even more! I have used several moving companies in the past, and I have never tipped at the level I did with Collins. That alone should tell you how impressed I was with their service. I would highly recommend Collins Movers to anyone looking for a moving company that is professional, hardworking, careful, and genuinely committed to providing great service. Miguel and his crew made a stressful moving day so much easier!

    I would not recommend this company. They are overpriced and…read morehave a very poor quality of work and even worse customer service. They protect themselves with their lengthy contract to ensure they have zero liability with your future and belongings. After sending numerous emails with no response, I called to speak to them about the damages. Richard was quick to tell me that I was lucky he took my call since he just returned from a long trip to Italy. This made me feel like my concerns were not important and he was doing me a favor by taking my call. Before hiring Collins Family Movers, pay very close attention to the damage/liability exclusions in their agreement. In my experience, those exclusions were like a green light to be careless with anything they can later say they aren't responsible for. When they damage your property, don't bother talking to Richard as he will make you feel like it's your fault for trusting them and not moving certain things yourself. I paid $1,600 to move a one-bedroom apartment with no appliances, yet apparently the best option would have been for me to move certain belongings myself. If I'm hiring and paying professional movers, I expect my belongings to be handled carefully whether or not a contract says the company will reimburse me if something gets damaged, but this is not what I got with Collins. Boxes clearly labeled for specific rooms were put in the wrong rooms. It was as if they couldn't read. I had to carry heavy boxes to the basement myself. Again a concern dismissed by Richard, but a service I paid for. A large, extremely heavy armoire was placed without anyone asking where I wanted it, and now I have to find someone to move it because it is sitting where my bed needs to go. It is unrealistic to expect a 60 year old woman to move this heavy furniture, yet all Richard could say was "where were you" as if I was unavailable. There was no sense of urgency from the moving team. It literally took three hours to load my one bedroom apartment. Mind you when I moved a year ago with Alamo and the same belongings, it took half the time. When I expressed this concern to Richard it was dismissed and excuses were made. I had to unwrap all of the furniture myself just to get them out of here because it was taking them so long. In addition the movers took an over one hour to make a drive that took me 20 minutes, while I was paying by the hour, equating to over $110 overpayment. Also, know that your trash cans will be filled with their shrink wrap because they do not haul away their own packing material, also in the contract but in my opinion a dis-service to the customer. The shrink wrap was used in place of moving blankets, which would have been a more sustainable and safer option. I've now used two different companies. Alamo Movers Inc. took roughly half the time with essentially the same belongings and provided a far better moving experience, with no damage to my property. The cost was about half as much as. Furniture was carefully moved with no damage and placed where I wanted it. When they were done I was satisfied unlike this situation.

    Mindful Space - home_organization - Updated September 2026

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