Where do I even start... from day one, Bruce Aleo, has been a blessing and joy to work with…read more He is super responsive with follow ups and has an abundance of knowledge and experience with landscaping design and construction. After meeting him in person you'll realize within a few seconds that he lives for this and he pours his heart into everything he does. I seriously don't think I've ever met anyone more passionate about their work. The Done Right crew are amazing to work with and they literally treated us like family. They worked tirelessly for countless hours on several projects we had them do all around our home and throughout the whole project they never stopped smiling. :) Bruce cares about his customers and goes over and beyond to make sure everything Right. He spent so much time with us listening to our thoughts and concerns and then he turned them into a reality. I can assure you that, you won't find a better landscape designer out there. Some people are just born to do something and I'm happy that Bruce is using his gift to the fullest and sharing it with the world!

I called this company to come and give me a quote on doing some landscaping and hardscaping work on…read moremy house. I have an 11k sq ft yard and I was ready to spend whatever it took to get my yard looking its best. I had a 3 pm appt and at 2:59 I received a call that he was waiting on some loam so could he move it to 5:30-6:30...I said sure no problem. When he arrived what I met was the most rude rep. I couldn't believe how abrasive he was from the get-go.... He starts off by insulting things around my yard saying "whoever did it did it wrong' and you need to get this replaced (fairly new walkway)... Which would not have ruffled my feathers...I like direct feedback. He said do you want this done and I said can you tell me what the cost would be and I can tell you, but let's look at everything and we can come up with a plan once I know how this works... I guess he didn't like that and said well I'm not going to WASTE MY TIME and go through everything if you aren't going to do the services....Whoa buddy...SMH I was stunned and said "are you sure you want to say that to me?" I couldn't believe it... First of all, I never said that I wasn't getting service done and it was literally only a few minutes after his arrival. Are we supposed to start signing every dotted line right when you walk up. Like what??? What I can say is I not only was willing to pay thousands for this work, but I specialize in the home industry and have clients every day that need these services. I really admired the work I saw around town from this company, but I will never ever use or recommend this company due to the experience I just had. If I recommended them and he talked to my client like that I would be horrified.... You don't talk to people like that. I don't know if you think we the customers are beneath you, but you should have the decency to at least take 5 minutes to go over the process. Needless to say, I said "You know what I wont waste your time. This conversation is over." and he said Are you serious? lol YES, I am very serious. I don't need to be spoken to like that and there are thousands of other companies I will be happy to give my business and my clients' business to who will speak to me with respect. I was patient and professional and I am so very disappointed in my experience. That was completely unnecessary. Business is business but it starts with building rapport and for that you get an F! This service person was not anyone in your website in leadership so perhaps he isn't a fit because from what I know you guys have a great reputation.

I live in South Florida and hired Nelson to go to my son's house in Salem for the yard was over…read moregrown with weeds. I found out from talking with my 3 very young grandchildren on the phone that they can't play in yard and it wasn't safe anymore. Was overwhelmed for my son to handle and he didn't want me to worry. Nelson sent me a video and I cried. The workers came in the same day cleared the whole yard and all around the house. It's now a safe place that they can even be proud to have friends come play with them.

Did a great job on a messy property. Super easy and pleasant to work with. They also worked quickly…read moreand communicated regularly.

Simply amazing. I don't usually go with someone unless I have done exhaustive research. Still,…read morethey were working on our next-door neighbor's yard who said she got their name from another neighbor, and well, since they were already there, and our yards are adjacent. The fencing would be moved closer to my yard after stone walls were put up... and you can see the complexity here... so I decided to go with them after meeting Chris. First of all, Chris is really down to earth, I trusted him immediately. He also likes to text (my preferred method of communication) and he also followed up with emails. He was super responsive and when we went back and forth a few times, he did not show any impatience. He offered options and suggestions, and when I asked for a recommendation he would pick an option and tell me why. I loved that. His crew is amazing. When they are here to work, they WORK. The complete cleanup of our year, the building of our wall, the filling in with gravel and topping off with stone, the laying in of the cobbles, the creation of an overflow for our sump in the front lawn, etc... could not be happier! They were quick, efficient, and did quality work. He didn't spring any surprises on you, he was on site daily, and made time for me when I had questions. They are a joy to work with and I recommend them to the WORLD! I feel that their prices were very reasonable and Chris was very transparent about the cost of materials. So I could do a quick calculation in my head, and I know that the pricing was fair. If you need any kind of work done, run to the phone or computer and call or email him! You won't got wrong!!

Hugely impressed with the quality of work by Earth Stone and Water! They redid our retaining wall…read morein our back yard absolutely beautifully - they were punctual, efficient, and I cannot imagine being happier with the final product! We appreciated the quality of their work so much that we kept them here to reset the cobbling near our front sidewalk and driveway and will certainly be having them back to help do some regrading and lawn care work in the spring!

Eagle landscaping has been helping me to maintain my property summer and winter for years! Great…read moreservice, his team are always professional and friendly.

Wanted to give Ryan and Owen, plus their team for handling the removal of snow on our 3 condo…read moreassociation buildings. we just had 11 inches of snow in 24 hours and they were on top of cleaning our parking areas, garage ramps and sidewalks. they did not wait until the snow ended, but came out 3 times during the snow storm, shoveling and salting to keep our residents safe and vehicles on the move. Ryan responded immediately when called and followed up with his service expectations and left extra salt if needed . Highly recommended and glad we made the switch to Eagle. As President of our association, snow is now one less worry our Board has.

Snow removal service was poor. Plowed snow up against the cars in the driveway and then did not…read morereturn for over 40hrs. They claimed they had returned because it was checked off on a log but I can guarantee they did not since I had to shovel 20" of snow to get my car out to go to work. Would not recommend.

I do NOT recommend. Poor quality, terrible customer service, carless workers. Tom's responses to…read moreemails are barely competent and half-sentences and have no punctuation. It's a mess trying to sort out any sort of discussion. When the workers come to the house, they just trample your gardens and cut down flowers and bushes with no regard for anything. When there are branches or yard waste around the yard, they throw it in the trees or into the neighbors' yard. It's baffling how they have been so frequently recommended. I would not recommend them. They are way too expensive to be so careless and inconsiderate to your property - you can do much better if you shop around.

Got a few different quotes on retaining wall and was impressed with Mark's Professionalism. He was…read morefinanically reasonable with the quality stone and repairs. Excellent smooth business process. Removed old retaining wall around house and replaced within 5 days or less. Looks Beautiful, solid and I am very happy with overall outcome. It's nice coming home to an updated sleek look. Ty

I highly recommend MAS Landscaping service for yard clean up, landscape design, and patio…read moreinstallation. MAS Landscaping is an extremely reliable and talented landscaping company providing with personalized serviced guaranteed to make you smile. My yard was a jungle deeper than the Amazon. After a full day of yard cleaning, chainsawing, chopping, cutting, blowing, trimming, and sweeping, the yard looked fantastic. Mark and his team did an amazing job of accommodated my schedule by cleaning up my yard on short notice. In less than than a week, Mark arrived at my property on two separate dates: consultation and clean up. At the consultation, Mark assessed my yard problem clearly explained the process to solve the overgrown shrubbery, weeds, and bushes. On the cleaning day, Mark, brought his team of 3 lanscapers who did a fantastic job. Mark remained on site managing the project until the end of the day. Mark's MAS Landscaping's professional landscaping "SERVICE" can be described as #1 Polite service #2 Passionate service #3 Professional service # 4 Reliable service Thanks Mark!

At my consultation everything was fine but, soon after I was getting my lawn done the boss Shawn…read morewas very lazy and rude to his co-workers. I could smell the marijuana on him, it was very unpleasant due to the fact my kids have asthma. Not going back.

I have been the insurance agent for Gerry @ Mac's for over 5 years and have found him to be a…read moreconscientious and loyal business owner. A couple of years ago I was introduced to his son Shawn. He is a hard worker with a personality that will grow this business in the yrs to some. I have seen their stonework, landscape design, and hardscape; understandable why they are such a respected landscaper in the area. Recently I was on Hartwell Ave in Lexington stuck in traffic admiring the landscape @ one of the commercial buildings; not surprising they were the landscaper maintaining the property.

About 20 years ago, Steve designed --and he and his crew put in --a series of pitched drainage…read morepipes from my basement sump pumps and gutters, leading to a big underground dry well they constructed in the lower corner of my yard, and the system eliminated once and for all huge and deep ponding that would happen every spring (and after any big rain, truth be told). They didn't take half measures and used nice quality materials including crushed pea stone, and they fixed up the yard after all the excavation. The guys really treated the yard with respect and they displayed mannerly professionalism during the whole process, and solved our very big problem. Thanks to Steve DiCicco and his drainage crew, we can relax even when we are away, knowing that our yard is not hazardous to animals and perhaps even wandering young children in our Danvers neighborhood.

We hired DiCicco for a large and complex landscaping project at our home in Andover. The work…read moreincluded three stone retaining walls, eight granite steps, a paver walkway, a gravel path, a boulder wall, landscape lighting, a new front lawn, new planting beds, lawm irrigation, plant irrigation, and a window well. DiCicco did very high quality work and the results are impressive. His crew was courteous and professional and always picked up at the end of the day. Sometimes communication was delayed, but it was always clear, detailed and thorough. When we didn't like something, they worked with us to find solutions and always resolved it to our satisfaction. They used quality materials and didn't cut corners. I especially appreciated that they promised to come back in the spring to address any issues with lawn establishment. Overall we are very satisfied with how the project came out and would recommend them.