I stopped by Grendel's on short notice. Not only did they accommodate me with a smile, but they…read morealso finished with my oil change and tire rotation more quickly than they estimated. I'm not sure what else you can ask for from an oil change. They're fast, reliable, and competitively priced. You can do no better in Niles than a stop at Grendel's for your auto service needs.

I had an excellent experience here. I came in 45-60 minutes after they opened on a Saturday morning…read moreand the guys told me that it would be a couple hours and I should give them a call round then so they could give me an estimate. When I called back it was an hour or less that they estimated and since I needed to get it done, that was fine with me (the dealership wasn't able to get me in for a couple weeks, so waiting an hour was great). When I got there I pulled out my Kobo so I could read and within 10 minutes of arriving they let me know that since they were waiting on something with another car they'd get me taken care of. I was there for maybe 30 minutes total, a happy surprise. I'll come back to them and I'm glad I've found a place around here for my oil change.

Was lied to the last time I went in and asked for Marco and was told he was not there at the time…read more Brought my car in for an oil change and still no Marco and when asked was then told after they did the change that he no longer worked here!!! Finally tracked Marco down and will NEVER GO BACK TO THE NorthShore Meineke location as they lied to get me to bring in my car and led me to believe that Marco was just not in at that time. Think that a woman is stupid but it is not the building reputation but the people (like Marco ) that bring the clients and the service was based on their reputation NOT the North Shore Meineke owners. July 2023

Reliable, good service. If you are looking for a trustworthy mechanic this is your place! Marko is…read morevery knowledgeable and goes above and beyond.

It's so hard to find a trustworthy mechanic, but Marko has never steered me wrong. He'll tell you…read morethe truth about what really needs replacing and what can wait for a bit. The service has always been top-quality and reasonably priced. The front desk staff are friendly and competent as well. I'll never go to another mechanic again.

Marko is super helpful and professional. Would definitely recommend this place to all my friends…read morefor their car needs:)

My RA sent M&N to give me a jump. Nick was amazingly persistent through patchy cell service, two…read moreparking garages, neither of which would accommodate his tow truck, carrying his charge pack into the garage, asking for directions to my location, troubleshooting an engine he hadn't jumped before, helping me load my stuff into my car and finding our way back to his truck. I am humbled. I needed an encounter with someone knowledgeable, conversant, and determined to get the job done!

unfortunately, the owner passed away, and we have been told that they will not be reopening. It's a…read morereal shame cause this man who won the business. Wayne was an excellent mechanic and so were all his mechanics.

A wonderful secret to get a new tire before It goes flat…read more Turns out the tire was 8 y/o and news one was needed. Everyone is wonderful and I felt I could trust them to not rip me off. I asked for a battery check while checking on my low tire..and came back that battery was ok. But maybe an alternator was needed if other issues we draining the battery. When I came back to get my tire I asked them to remove a charger I had in my car interior and turns out this might have been the culprit draining the battery. So all in, a new tire installed $100 at the beginning of cold stretch.

I used to go here all the time AND recommend these guys to everyone; however, after my last visit,…read moreI don't know if that will continue! I went in there the day after we had a 9 inch snowfall. All I needed was some air in 1 tire. I asked the gentlemen that asked if he could help me if there was someone who could quickly air up the one tire showing it was low on my dashboard warning. HE TOLD ME IT WOULD BE AT LEAST AN HOUR BEFORE SOMEONE COULD TAKE CARE OF THAT!!! ARE YOU FREAKING KIDDING ME?? AN HOUR TO PUT 3LBS. OF AIR IN 1 TIRE??? Obviously I left, went down the street to JUST TIRES where I was accommodated in 10mins!!! I did contact Cassidy headquarters, advised of the situation. They said they'd handle it, but we all know how that goes! I'm sure the guy still has his job and just got a slap on the wrist ! If he'd worked for me...I'd have fired him on the spot!! That's a customer service business, and that, in no way, was customer service !!

Norm got me in immediately and performed the work perfectly. They always seem to find the time for…read moreany service request, no matter how busy they are.

It was fine. There was a good deal of recommendations for the place and it was only about a mile…read moreaway which made it super easy since I had to get a ride when dropping off and a taxi when picking up. They replaced my battery and the cost wasn't terribly outrageous. They also recommended a company for towing since my car wouldn't start which turned out to be a fantastic recommendation. Whilst the service was quick, I wish they hadn't acted as though my concerns were ridiculous. I also was surprised that they expected me to come that same day to pick it back up. They called at 2-something to let me know it was ready and they close at 5, and when I asked if I should pick up it up the following morning he said he had cars coming and would rather I come that day. When I asked if the following day before 9 would work they said ok, but I was able to finagle it to come the same day after all. Just thought it was weird that they assumed someone would be able to pick up the same day.

Needed a battery replaced. Chris not only did it right away, but the price was very competitive…read more I'd recommend the shop to everyone.

If you're looking for a mechanic you can actually trust, stop searching and go straight to Golf…read moreCrawford Auto Service. Chris and his team are hands-down the best in the business. From the moment you walk in, you can tell this isn't your typical auto shop. They take the time to explain everything clearly, tell you what actually needs to be done (and what doesn't), and treat you like a person--not just another ticket. What really sets them apart is their honesty and consistency. You never feel upsold, pressured, or in the dark. Just straightforward, high-quality work at fair prices--every single time. And somehow, they always find a way to come through when you need them most, even when they're busy. They've been a trusted name in the Evanston area for decades, and it shows in the way they operate and the loyalty they've built with customers. Chris runs an incredible shop, and his team reflects that standard across the board--professional, knowledgeable, and genuinely good people. It's rare to find a place like this. Once you go to Crawford Golf Auto, you won't go anywhere else.

ProAuto has always been great!! They have always been very friendly and knowledgeable and fix any…read moreproblems that come up with my car. Brian has been especially helpful to me. Thank you for everything!!

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Made an appointment, Drove 40 minutes to have firestone tires rotated;…read more manager claims they don't have enough jacks to service my dually ford e350 truck. They were Firestone tires installed at Firestone auto service center, requiring rotation every 7k miles for tire warranty. They weren't even busy; i think they just didn't want to bother with a low dollar amount service.

I stopped into this Firestone in a total bind because my tire was losing air out of nowhere. Mark…read moretook one look and figured out it wasn't the tire at all but a busted valve stem core. I never would've known. They were clearly busy, but he still made space for me and got it fixed fast. Super straightforward, super helpful. Mark really saved me that day. I'd go back just because of him.

Great and prompt service Mr Kim is friendly and quite…read morepolite, charged me a reasonable repair cost. We have been using his service for over 8 years now.

Good quality, reasonable price, friendly service. My picky, Korean speaking mother has been a…read morecustomer for many years. She trusts them with her car.