It is deeply troubling that this review was posted, given that Carpet Town has attempted to please…read moreMr. Mc Gee in multiple ways. A: If it was so "deeply troubling," perhaps your company should have done the job properly in the first place & not told half the story in your claims. My rebuttal includes the first sentence of most of her paragraphs. So in the words of Paul Harvey...I give you, "the rest of the story: CLAIM: He came in within a couple of weeks prior to his moving into his home... A: I was told this, "was not a problem," by the salesman, Tom, & install would be done on time. To save me money, Tom suggested he could have his "best guy in the city" do it for me; coincidentally one of CT's installers, or so I was told. CLAIM: His LVP was installed on September 25th 2019... A: And the carpeting on the 23rd. Darn right I called as the job wasn't finished! (See the picture with the carpeting laying over the LVP.) YOUR people did not complete the job when the LVP was installed. Further, YOUR guy did NOT come on Fri, Sept. 27th as you claim, he came on Monday, Sept. 30th & tried to fix it. I was told someone would come on Friday the 27th; they never showed, I called & was then told someone couldn't be there until AM of Mon, Sept. 30th. CT's rep didn't actually come until a week after she claims. When CT's rep's attempt to fix the floor didn't work he stated, " I don't know what the problem is." On Tue, Oct, 1st, he simply dropped off a cleaner outside our front door? Now they wanted ME to "fix" a bad product! That didn't work so I called the office again, the rep told me he would put in a claim which could take 4-6 weeks to square away. On Fri, Oct 4th, at 12:18pm I recd a call from the rep stating he may have found a remedy & asked if I'd be home. Later that day he came and finally fixed the LVP. I have a time-stamped picture taken! That is also when I asked him how the installers could leave as there was clearly something wrong. CT's rep said, "They don't really pay attention to that kind of thing. They simply come in and do the install." So...that will help in "clearing up" the actual timeline! CLAIM: Jonathan Werner, sales manager, called Mr. McGee on October 21st asking for the outstanding balance of $1,111.31 that he owed since the installation... A: Actually I called Mr. Werner who had to call ME back since he was not available. He was NOT calling to ask for the outstanding balance! Jonathan first offered to knock off the $111.31 to make it an even $1000. But as the job had not been completed on time, there are still outstanding issues (to this day,) & their screwing around required me to miss work days, a credit of just over $100 was a joke! Jonathan stated, "I will have to speak with the owner and get back to you." CLAIM: On October 30th, Wendy Werner, owner... (skip to last sentence) He agreed to call at 7am on Tuesday, November 5th. He never called... A: Actually, I did call at 7:32am on Nov 5th, and left a message on the voicemail. NO ONE ever got back to me. I was in a meeting all day in DeForest & for you intrepid readers, you'll find out in her next paragraph, I was involved in a car/ deer crash which totaled my truck. OH, and, Wendy, why are you suddenly referring to yourself in the third-person on your account? That's weird... CLAIM: ...On that day he mentioned for the first time that there might be a flaw in his carpeting.... A. This was NOT the first mention of issues with the carpet installation. I called & spoke with Tom on Mon, Sept. 23rd after the install as the seams in the carpeting were (and after 2 months, still are) very noticeable. In fact, Tom came out to look at the carpeting on the morning of Sept 24th! Wendy's facts are again, a bit lacking in accuracy. CLAIM: One week later, on November 18th, Wendy left a message... A: Actually Wendy called my wife at work & left a threatening message on her voice mail as well as mine. Despite her company still not standing behind their product/ installation, it wasn't worth taking CT to court over a few hundred dollars as they have already cost me more in wasted time. So they got their money! It is very sad when an owner of a company does not stand behind their service and their product, then only tells part of the story. Pictures: CLAIM: The LVP picture is before we made the effort of cleaning it. A: Yes...but like your business, you didn't complete the job; in this case, of looking at ALL of the pictures. See, I also posted a picture of the difference after the CT rep fixed a 4x4 section. But keep up the good work, Wendy... CLAIM: Carpeting picture shows some loose fibers. A: If Wendy would've sent someone out as Wendy said, Wendy would know that the "fibers" that are letting lose on one end. The other end is still attached to the base of the carpet meaning the carpeting is letting loose! Wendy just makes assumptions. Don't be a Wendy!

We just had vinyl take the place of the icky kitchen/ hallway carpet (who ever thought kitchen…read morecarpeting was an intelligent idea?!). We rent, and since we had the kitchen and hallway cleared for reorganizing and cleaning purposes we asked the landlord to have it replaced. We offered to check around for prices, making it easier on our very nice landlord and letting us find a pattern we liked at the same time. The salesman was helpful and gave a very close estimate to what the final cost actually ended up being. After the visit, they sent someone out to take the precise measurements so they could make the estimate. He was the silent "gets his work done and leaves" kind of guy. No complaints about him, just not very sociable. Today, two young men came to install the flooring. They were very polite and did a wonderful job with the installation. While working, they listened to their music with headphones instead of a blaring radio which was quite nice. They moved the refrigerator out of the way for us and put it back in place when they were done. It does cost $30 per appliance to have it moved, but the money is worth every penny; they ended up having to remove the handles as well as some of the door molding in order to get it through the door. Carpet Town does not charge for removal/ reinstallation of the shoe molding along the wall they have to take out during the installation. Some places do charge for this. Only one little complaint, not enough to knock off a star but worth mentioning: dudes, after all these generations of women NAGGING you to put the toilet seat down you have not figured out how to do this! I had to put it down... twice. Otherwise, very good service. They have done other work in this building over the years, and anyone who has lived here has loved the results... except for that icky kitchen carpet (but that's not Carpet Town's fault, that's just a bad idea on the buyer's end). Highly recommended.

After much research and checking with several companies and their previous customers regarding…read morekitchen cabinet refacing, new cabinet/sink hardware, as well as new countertops, we found and chose the "Best In Class" kitchen and bathroom remodeling company in the entire MKE and surrounding areas with Savers Kitchen and Bath in Wauwatosa. Kevin (Design Consultant) was very attentive and listened carefully to our needs, providing different options for our review and discussion. His priority was to deliver what we wanted in our kitchen update. He guided us through the entire selection process and always gave us his input when we asked and made adjustments along the journey based on our feedback. He took the time to provide us numerous estimated costs for different options and actually in the end, they were under budget. Kevin and his installation team (headed by David) was very professional and detail oriented and it showed in the quality of their work. We were impressed with their exceptional craftsmanship with cabinet door, sink, hardware and painting installation. In addition, they left our home spotless after every visit from the first day through the last day of the project installation. In fact, there was a minor flaw in one of the cabinet doors and they installed it, but informed us immediately they ordered a new door to be re-installed upon arrival to their showroom. Their customer service was wonderful. Kevin and David stayed on their timeline through the entire journey, beginning to end. We also like to give a big shout out to Heidi for exceptional customer service throughout. She was responsible for keeping the communication back and forth with us and her team. She was always upbeat, kind and helpful providing answers back to us within the same day. Kevin was upfront and honest about what Savers could deliver and they did not disappoint. Do not look any further if you are looking for professionalism and great quality of work at a great/fair price. Make your way to Savers Kitchen and Bath as quickly as possible, you will be so happy you did!! Frank Olivo / Steve Folstein

I loved working with the team at Savers Kitchen and Bath. Everyone is friendly and so helpful…read more From selecting counters for my remodel projects to orchestrating an efficient installation, the team made me feel like I was their only customer. The installers were precise and left everything spotless. Everything was perfectly done in a timely manner. I am so pleased with the beautiful results.

We're in the middle of a kitchen remodel and recently went to the KG Stevens showroom to have a…read morelook around. Let me tell ya, there is no shortage of options here! The showroom is massive and very well-kept. We had a general idea in mind of what we we're after, and there were just so many to pick from. You can tell everything this is extremely high quality, and you sure will pay for it. We landed on two favorites so Sam, who was helping us, sent over quotes of each based on our project. We'll need our island covered and the entire perimeter. It's nice there are different finishing and edge options for different parts of the job. I'll report back on how install goes, but so far KG has been nothing but easy to work with with solid customer service.

Luis, Scott and Jaceri visited my home on May 11, 2023 and installed a granite countertop. The K.G…read more Stevens crew were timely, courteous and businesslike. Great job! I would recommend your company and especially this crew to my family and friends. FYI...I had difficulty with your link and the code to give this review so I visited your web site.

Buyer BEWARE. What was sold to us was luxury vinyl plank floor for the kitchen area. Supposedly a…read morelifetime warranty. Was not installed properly. Floor not leveled correctly, planks separated all over. Sent crew three times to fix it. I could have hot glued it myself and done better. Company does NOT stand behind poor installion practices.

Terrible I would never use them again. We ordered two floors, one for our bathroom and one for our…read morekitchen. The bathroom floor was put in so poorly. They had to redo it new flooring. The kitchen floor, the board separate and they blame it on our kitchen chairs, which have wheels we were never told at anytime we couldn't have wheels on our chairs. They will not do anything to fix it either blaming it on the chairs so now I have a kitchen floor with boards that separate and kitchen chairs with no wheels.

Side note: I have found Yelp reviews in general tend to be negative...whether looking for a nursing…read morehome for my mom or construction help or retail or restaurants. Not all negative but really trend that way. So we rate on other platforms generally...saw the 1-star/1-review and had to put this here this time to help the rating. Having said that Verrette was great for us. We needed a quote for basement supports on two walls due to bowing. $1000 to $3000 less than others. Didnt try to sell us on the other two walls. Lined up timely date since we needed to close soon. Did great job. Buyer asked weird questions about some legacy supports asked by overzealous inspector. They came out no charge, analyzed and gave letterhead explanation of why these were not part of house support...mis-understood by buyers inspector. Not part of their original work but no charge....and also done very timely. So straight with us...and good work.

**Verette Construction Review**…read more On Thursday, May 7, 2026, I met with Verette Construction at my home to obtain a quote for drain tile installation. The initial meeting went well, so on July 7, 2026, at 8:08 a.m., I called to request a quote for some additional work. An appointment was scheduled for July 9, 2026, at 11:00 a.m. When no one arrived, I called the office at 11:28 a.m. and was told there had been an emergency call and that no one would be coming out that day. While emergencies happen, no one contacted me to let me know that no one would be showing up. We rescheduled for Tuesday, July 14, 2026, at 3:00 p.m. Unfortunately, the second appointment went much the same way. At 3:11 p.m., after no one had arrived, I called the office and was told he was likely on his way from another job site. By 3:38 p.m., I called again because no one had shown up, and the office said they would check on his whereabouts. At 3:41 p.m., I received a return call informing me that he "thought it was tomorrow." At that point, I decided to move forward with another contractor. What disappointed me most wasn't that appointments had to be rescheduled or that someone was running late--it was the complete lack of communication. A phone call or text to let me know about the delay or scheduling issue would have gone a long way and would have demonstrated respect for my time. On a positive note, Verette Construction does offer a veteran discount. Unfortunately, that doesn't mean much if they can't consistently show up for scheduled appointments or communicate with their customers. I've decided to try Badger Basement Systems instead and hope the experience is more professional.

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

We've used Stu's Flooring twice in the past five years, and they've been great both times. We first…read morereplaced some flooring with carpeting, and the second time, we got luxury vinyl plank flooring in every other room of our condo. Stu's did an excellent job both times. They worked with us to find the right flooring for our needs (and we took some time to find the right options.) And they worked with our condo rules, which was important. We had complete trust they'd do things right--and they did. After our first experience, we didn't hesitate to go to Stu's a second time, and if we need flooring in the future, we'll be back.

Think twice before you purchase from Costco's kiosks!!!! This is flooring purchased through Costco…read moreand installed by Stu's Flooring in Greenfield. The flooring was installed in August of 2020 as the owners prepared the home for sale. I purchased on July 1, 2021. Neither will stand behind the product or installation. Stu's said the 30 year warranty lifetime installation doesn't transfer. Costco refuses to speak with me because I'm not on the original order. Funny I have warranties on the furnace, windows and composite deck but neither of these businesses will stand behind this shotty work. Beware!!!