Recommended by a friend. They actually answer the phone. The tech showed up the next day and did…read morethe evaluation while I was at work and called me with his findings. I was able to pay over the phone. Not having to missed work to have a repair done is a huge thing for me.

My air conditioner stopped working, heat index was about 110 and it was Sunday, I called these…read morepeople and I had someone fixing my conditioner in a about 3 hours, tech was on another call and one other customer was before me but lady I spoke with was very understanding and assured me the tech would be at my house as soon as possible, he certainly was and was a very friendly person. I think the price was reasonable it being on Sunday and I would recommend this company, I was very pleased with them

After researching chimney cleaning services I decided to make an appointment with ARC Chimney…read moreSweeps. When Chase arrived he was professional, courteous and knowledgeable about the process. I had scheduled both an inspection and a cleaning for my fireplace. However during the inspection Chase informed me that my fireplace did not need cleaning at that time. This honesty made me feel confident in their service and appreciated their commitment to quality over unnecessary work. During the inspection he saw rust inside the fireplace and decided to climb up to check it out. Once on the roof he found that the vent was not sealed properly which could lead to further damage. It was clear that the vent needed to be replaced to prevent future issues. As promised the company would deduct the inspection fee from the total cost of the repair work. He took pictures and wrote explanations for each step to ensure everything was clear and I understood what needed replaced.

Our gas fireplace was having issues, so we contact ARC Chimney Services…read more The tech showed up on time and went right to work troubleshooting the problem. In a matter of an hour and half, he had it up and running like new. The tech was very professional and answered all our questions. The overall cost was very reasonable and satisfying. I would highly recommend ARC Home Services to family and friends. Thanks again. Charlie G.

Steve is a good honest guy! He does good work and his prices are good. We trust him never to…read moreovercharge or try to sale us something we don't need. We have been using Steve for decades for our air needs. He has put in 2 units in our house through the 33 years we have lived here. We've always been satisfied! I recommmend Steve and Vickery Heating & Air. Diane Trotter Sept. 13, 2025

After dealing with a home warranty, I have up and luckily found Steve from word of mouth. Steve is…read moresuch a sweet guy with fair prices! I will forever use him for my A/C needs. Replaced my whole unit in a day, forgot he was here to be honest.

A lot of you guys recommended me AC by DC and you were not wrong. They were awesome. Doug came out…read more Did the diagnostic told me what was wrong with? It was going to see about Monday to find out if he had the part which he told me was really rare and they barely ever go out, but very satisfied with Doug and his professionalism on letting us know what was wrong. He also did a quick fix to where he manually lit the burner and now we have our house from 61 we decided to put it on 80. We may fry in here but it's better than 59! OK guys I just had to add this. Doug went back to his store happened to find a part that will help for the time being and made our heater work in our eyes. Doug went above and beyond and we super appreciate that.

The absolute BEST!!! Ryan our technician was extremely knowledgeable , professional and polite. He…read moreshared techinic for keeping our heating and AC units running in top condition. Five STARS without a question.

Outstanding! Easy to set up an appointment. On time and resolved the issue quickly. Liam got…read moreright to it and fixed the problem, a total professional. I will definitely recommend them...

Very professional Chris was great, Explained everything…read morevery well. I also use McNorton for my generator.

In June of 2025 we started a new journey to purchase a new AC for our home. The previous unit was a…read moreGoodman purchased in 2011 and it performed very well. The compressor stopped working and I contacted Gordon for a quote for a new system. All the service technicians were in a meeting and Rachael said they would return my call shortly. I called back and had the pleasure of speaking to Rachael again and said we want a new AC today. Please send someone now. In 30 minutes or less we had a knock at our door from Gordon Air Conditioning. This was one of the most professional companies that I have worked with in over 13 years of living in Crestview. They helped take the screens off of our new windows and install a temporary window AC unit so we could sleep in our bedroom that night. We secured the financing and even got a energy rebate on the unit we purchased along with a military discount. They appreciate and recognize all the military families in our great town. We included a three-year service maintenance program and I am so glad we did. One July19th 2026 when we came home the AC had stopped working. The house was cool and the electronic thermostat was dark, so I knew it was time to call Gordons. I left a message on the answering machine asking for the first available on Monday July 20th. I got the call from Rachael on Sunday evening asking if we were ok and she confirmed that Gordons would arrive between 11am to 2 pm to fix our AC. It was wonderful to get that call at 8:30 on a Sunday night. I appreciate getting a text message with a picture of the technician who is coming to our home along with a phone number and confirming the arrival time. Gordon CARES about the safety of their customers by taking the extra steps and using technology to add extra security. It was a simple clog in the drainpipe that occurred and that is why the new AC stopped working. If it had not shut down the water pan would have overflow and leaked water into the house. The technician got a shop vacuum and fixed the issue right away and the system was up in running in 20 minutes. I am so glad we made the decision to purchase the three-year service agreement because it protects us the customer and in turn we build a long-term business relationship. We have finally found the BEST AC company and its Gordons ! Tony and Sharon Calderon

Amazing customer service from office to technicians…read more Will definitely be using them again.

FYI Avalon Air is absolutely, positively the best HVAC…read morecompany we've ever dealt with. Our AC quit cooling just before 5:30 PM last Wednesday, and the temperature inside our house quickly started climbing. We called (850) 208-2669 and talked directly with an on-call Service Technician, Dane Petti. He was wrapping up another service call, and he scheduled us as his next appointment. Even though it was after hours and outside temperatures hovered around 90°, Dane showed up less than an 45 minutes later with a smile on his face and the most positive professional attitude we've ever witnessed. Well prepared and evidently highly skilled, Dane fixed our system in under 15 minutes. We can't be more impressed, and we're extremely grateful What would ordinarily have been a miserable evening and a long hot night turned out to be a perfect opportunity to meet a young craftsman and enjoy a superior level of customer service. THANK YOU, DANE! THANK YOU, Avalon Air Heating & Cooling!

Annual maintenance visit. Dane P (tech) was exactly on time…read more He knew the systems, completed the work, showed me what he had found, and was friendly and polite. I am using Avalon for maintenance after they helped me with a system that had failed in the middle of summer heat. Very happy with their service and prices.

I usually don't do reviews but this company especially Joel is a honest and professional man…read more He installed a new unit at my place about 10 yrs ago and still running like a charm. Recently, the ac was not working and he came out the next day and fixed it and it was a simple repair and he told me exactly what was the problem.. These days you can not find a more honest and professional repaiman.. If you need any ac or heating repairs please call him and you won't regret it...

They came out quickly and installed a new unit four years ago and it has been running like a champ…read moreever since. They were friendly and knew exactly what we needed! Efficient and fast, I highly recommend this business! Give them a call and you won't be disappointed!