Robert was very responsive and got to my house within 24 hours of my call. He had to order parts…read morefor my A/C, but they arrived, were installed, and I had working air conditioning 48 hours after that. Great company!

Misdiagnosed my A/C. Came back and tried overcharging me. Then he stole all of my coolant. Had to…read morejust buy a new system. Stay away from his cousin too.

I cannot say enough great things about the replacement of our system!…read more First off, Hugh the owner coming out and for the initial consult and explaining the entire process and Kyle coming out the same day and setting up portable Ac units as they could not start the job until 3 days later. Was such a great beginning. Then Jacob and Jacob showed up on time the day of install, with a beforehand text that they were on their way. These two guys were extremely polite, very knowledgeable and detail oriented. Can't say enough good things about the whole process.

After calling multiple companies in the area I found Hugh. They were the most helpful person I had…read morefound. While I am just outside Hugh area, he operates in Florida and I'm on the Alabama side, Hugh nevertheless was willing to take the time to assist me over the phone and point me in the right direction. He did not have to do this but he did anyways. I'm so thankful for his honesty and professionalism. Definitely would hire him if I lived in Florida and so should you!

DANE & JOSH @ SUPERIOR HEATING@AIR are amazing! when they came over to give me a second opinion on…read morehaving the AC Coils cleaned, they checked over my entire system and we agreed on what needed to be done. They are not only obviously knowledgeable, but courteous as well! It is very clear to see that they have integrity in their work! HIGHLY RECOMMEND!

Had an outlet added behind my wall mounted TV. They were quick, clean, responsive and on time!…read more Would enthusiastically recommend them.

My mom's air conditioner stopped working completely on a Thursday after 5 PM I called the office…read moreand they said they would call me the next morning... I was so impressed that they were there by 3 PM the next day and they fixed her fan motor that had stopped working causing the system to freeze up. Dane was the technician who made the service call and he was so polite and efficient. I would not hesitate to recommend them!

Annual maintenance visit. Dane P (tech) was exactly on time…read more He knew the systems, completed the work, showed me what he had found, and was friendly and polite. I am using Avalon for maintenance after they helped me with a system that had failed in the middle of summer heat. Very happy with their service and prices.

Service was great! The technicians were very knowledgeable and patient in explaining things to me…read more Will be using them again!

Returned from a weekend out of state, house was hot. Called Wingate and they had technicians there…read morewithin the hour. Couldn't be more pleased.

I needed a circuit board for my HVAC. The owner Gary charged me $100 to go to Pensacola to get it…read morebecause he didn't have it. He should have a better way to get parts than charging $100. Won't ever use him again.

This is the second time JD has saved my bacon!!! JD is "old school", he is a professional in the…read moretruest sense of the word. He shows up when he says he will, fixes the problem and has very reasonable rates. Seems like my AC only goes bad on Sunday mornings or holidays and JD has no problems coming to the rescue. I can't remember the last time I had service this good!! I am not one for posting recommendations but This company, and JD in particular, deserves the recognition they deserve. If you need AC service this is the man to call!!!!

Service was prompt. Employee was friendly. They fixed the heater we needed to use as it was cold…read moreoutside

Service sucks. They canceled on me one week, rescheduled for the following week then didn't show…read morewithin the eight hour window they gave. I had to call them. The lady was rude and said "things happen during service." I asked "why didn't you give me a heads up? " She said "I'll just reschedule you." I waited all day. They didn't care. HVAC is a dime a dozen in this area. Don't use Lunsford.