Our AC just suddenly stopped blowing cold air in the evening. I sent a request for an estimate and…read moreavailability around 9pm. Within an hour I had a response. Anthony was here a little after 8am. He was extremely professional, thorough and informative. He explained everything he was doing and even took the time to answer my general "how it works" questions. He identified the problem and had it fixed right away. After the unit was fixed I ask if I should go ahead and have the maintenance while he was there. He checked availability and offered to do it then or come back next week if it was more convenient. I had him go ahead and do it while he was here. We have used another company for the past 5 years with yearly maintenance. Today during the maintenance he found part that had never been cleaned or even looked at because it had been encased by the company that installed it. He removed moved a piece cleaned the pump which was full and starting to store moisture on the floor. If we had called a different company I don't know if they would have been as thorough as Anthony was today. If you need a great AC company that actually cares about it's customers first, this is the one. The prices were definitely fair, no attempt to up sale or offer unnecessary services. We are customers for life.

I called Superior Heating and Air because I found a ton of mold in my HVAC system. I knew it was…read morebeyond my ability to properly clean it. Josh came over the next afternoon and examined the entire unit. He explained what caused the problem and how to prevent it from happening again. Josh then dismantled the unit and took it outside and cleaned it like new. He was very professional, courteous, and knowledgeable about HVAC systems. Great prices too. Definitely worth hiring again.

I cannot say enough great things about the replacement of our system!…read more First off, Hugh the owner coming out and for the initial consult and explaining the entire process and Kyle coming out the same day and setting up portable Ac units as they could not start the job until 3 days later. Was such a great beginning. Then Jacob and Jacob showed up on time the day of install, with a beforehand text that they were on their way. These two guys were extremely polite, very knowledgeable and detail oriented. Can't say enough good things about the whole process.

Amazing from start to finish! First called about an a/c that wasn't blowing cold and needed a…read morereplacement due to being OLD. Replacement was scheduled for 2 days away, the work was done excellently and with amazing customer service! Then called for about plumbing issue that they resolved same day for a great price. These are my new go-to people.

Today is the 4th of July and we had a plumbing emergency that required repairing today. We…read morecontacted this company and they had a technician out to take care of us within the hour on a holiday weekend. What is so amazing is that 29 years ago, my wife had just given birth, and we contacted them once again on the 4th of July; however, that time our air condition unit went out. If you live in Florida, you already know how hot a home will get without any AC. This company sent a technician out and saw that we had a newborn and was determined not to leave until he had us up and running again. That repair even had the technician in our attic which had to be over 100 degrees at the time and yet, he was not deterred in anyway. What I know about Perdido Heating and Air is that they are a company that CARES about their community and even willing to take time away from their own families on weekends and holidays or in this latest incident, both to ensure those of us in need are helped. I gave a rating of 5 stars, but my family would give them 100 stars if allowed because this kind of service is RARE these days dare, I say almost non-existent. Thank you Perdido Heating and Air and we are so grateful to your leadership and staff for all that you do. You are making a difference and may God Bless each and every one of you. Please support this business as they will never disappoint. You have lifetime customers. Sincerely, The White Family.

These folks are top notch! From the office, Job…read moreestimations and installation they are the best I've ever used! Ive had the Perdido crew install new plumbing, gas lines, heating and a/c units. They're reasonably priced, doing very high quality work and have excellent communication throughout the process. Perdido Heating and Air is the only source I'll use for our home!

I called Josh today in reference to my AC was acting up. He told me he'd be here in about a hour…read more Josh was excellent took him very little time. After about a few hours he added Freon and we were told some bad news. He said he'll call the company for a coil that we need and let me know the price. We noticed a huge difference in our house now much cooler and we super appreciate him coming in a timely manner. If anyone out there needs someone to work on their air condition. I highly highly recommend Josh and his company, Just Right.

Josh is awesome. Quality work, honest feedback, and got the job done as affordably as possible for…read moreme. I enjoyed not getting the sales call treatment that other companies in the area subject you to... just got what I needed done.

Great service! I called for an A/C check up and they scheduled me very quickly. The technician was…read morethorough, took the time to explain everything and finished the job quickly and efficiently. Highly recommend!

Mac just serviced my A/C. He was fast, efficient & friendly. He also cleaned after himself. He…read moreseemed extremely knowledgeable about my system. Great HIRE ALL Seasons!

Kent and William did a great job getting my wall oven/microwave control system back up and running…read more Very friendly and responsive. I definitely recommend them for your home appliance needs. Michael and Angel

I spoke to the office staff and explained my situation with a gas stove problem…read more Technician never called to schedule a service call. I found another company and the problem was solved.

My dishwasher was clogged up on a Sunday morning and Anthony was open! We were able to set up an…read moreappt same day early in the afternoon. Anthony immediately found the issue and was able to repair my dishwasher quickly. He is wonderful!

Nice response. I already have an appointment for later this afternoon. I have to evaluate when my…read morejob is done. Anthony did a beautiful job. Every thing was clean when he left. Including the inside of my dryer. I would highly recommend him to all my friends.

BJ's corrected what I perceived to be a major issue with our new construction home. After much…read moreresearch both on my part and theirs, they made the necessary modifications to allow for a smooth and hopefully efficient HVAC system. Big John's son is extremely knowledgeable, presenting himself as both a professional technician and businessman!

This place is TERRIBLE! From the RUDE lady that answers the phone to the terrible work they do. If…read moreyou own or work for a company that is thinking about using them for a new construction home PLEASE PLEASE PLEASE do not use Big John's. My house is less that 3 years old and they came out several times because my ac was not cooling the house. After the 2-year mark that they were obligated to fix the problem they told me they would not come out again because they didn't have the manpower. I called another company and they found the issue within 10 minutes. It was a LEAK and it was an easy find. Big John's just didn't want to deal with it so they put a band aid on it until the warranty time frame for them was up then they refused to fix the problem. ****The put the unit in my brand-new home****

UPDATE: Changed from 1 to 3 stars. Joe, the plumbing supervisor called and offered to refund the…read moreservice fee. He was truly concerned for making me happy and provided superior customer service. ORIGINAL REVIEW: Jacob E was very professional, friendly, and explained everything well. Arrived promptly, offered to remove his shoes, and was pleasant to chat with. I felt he would perform quality work. Initial call answered promptly and appointment scheduled. Friendly receptionist. Technician will arrive on Monday, but no timeframe. No problem, I work at home. Receptionist states they need a credit card on file. I asked why this was necessary. Received vague explanation about being a new company policy. Asked when this card would be charged, but could not offer an explanation. There was no choice in the matter, I provided my credit card (never provide a debit card). Backstory: I have two toilets which rock back and forth. Presumably, wood shims holding them level got wet and disintegrated. I knew there would be an $89 charge to come to my door, which is applied towards the work done. I was not fishing for quotes, knew it was an easy job, expected to have the work done that day, so had no concerns. Spent the day waiting. 3:00pm rolls around, no communication. Called to confirm appointment. Polite lady explains it was a busy plumbing day with many calls. Seemed odd to me as I had an appointment and should not be bumped. No worries, I am patient. Explains it could be as late as 9pm since they run calls until they are all complete. Ok, I am comfortable with that so long as it is completed today. I admire their commitment. Jacob arrives. We spend ~7 minutes chatting while he looks at the toilets. He talks about the situation as he is inspecting and what he would do. I feel comfortable in his ability. He then goes outside to prepare a quote. Keep in mind, I just need 2 toilets that are rocking fixed. One may need a new flange, but I know this is always extra. A little caulk to seal the job and we can call it a day. Quote comes back as $501.30. Now, I am not one to complain about paying someone for their time. I am unable to do plumbing work myself and will gladly pay to have it done right. I do however know what reasonable pricing is, and this is not reasonable. I can purchase 2 new toilets from Lowes and use their installation service for less than, or the same, amount of money than this "repair" quote ($129 toilet + $99 install + taxes). As I review the quote, Peaden uses a "fixed price" for this work (by the book). This fixed price came in the form of $263.63 for the first one, $237.67 for the second, to reset a water closet. There is no wiggle room knowing that this job is much simpler. There is no hourly rate + cost of materials + surcharge. This can work in your favor if a job goes sideways and there are lots of unknown issues, but for a small job like this, it is imposing. I declined the service. Now we get to the point where you feel robbed as they rightfully enforce their $89 "service" fee. At the time, I truly had felt wronged by the whole process. My later interaction with Joe, the plumbing manager and their refund of my service fee, shows that they truly do care for customer service. Despite my previous assertion I would not call them again (always felt they would do quality work), I have changed that opinion. I will consider them in the future. In my small need situation, their pricing system just did not work. For larger jobs, this will be a godsend. There is an invaluable lesson here. Thoroughly explain the situation to service people and ask for a non-binding estimate BEFORE a tech comes out to quote it and charge you the service fee.

I had my entire HVAC system replaced by Peadon and also purchased their maintenance membership…read more Unfortunately, every maintenance visit turned into them "finding" something wrong. The biggest red flag was being told that my 3‑year‑old system needed a full coil replacement. The part was under warranty, but Peadon still charged nearly $3,000 for labor. I later learned their maintenance techs earn a percentage of the repair bill, which explains why issues were constantly being identified. A system this new should not require major component replacements, and the constant upselling made me lose trust. Based on my experience, I would not recommend Peadon.

We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

We just had some significant duct work and repair to our AC system. Ryan, Matt B. and Caleb…read morediligently completed a difficult job. They were prompt, knowledgeable and personable. They also were conscientious in their clean-up. I would recommend the company. We've also used them multiple times for plumbing work and repair issues and have always been pleased with their service.