I called for a non-emergency issue with a pump attached to our basement utility sink. I left a…read moremessage and my call was returned promptly. The office staff was professional and pleasant. She asked a number of questions some of which I couldn't answer (question-what kind of pump? My answer "black"). Not once was I made to feel silly because I didn't know the answers. The appointment was made quickly, I was surprised that it would be the next day. Lou arrived promptly and was easy to speak with. He addressed the pump issue, checked the pressure in my well tank, fixed leaking gas lines and fixed my sump pump. The cost was in the range I expected. The most impressive thing is that he left the area cleaner than when he arrived! He even cleaned my utility sink (yes, it was in need of it, but...)! I definitely will call again for plumbing needs.

Nice people. Used them a couple of times. Haven't had any issues. They do the job right and thats…read morewhat I care about.

Joe from Sewer Genie showed up on a last minute call for a sewer pump problem…read moreand stayed until it was fixed. Turned out to be not only prompt, but knowledgable and honest. Saved me at least $1000 by triple checking the pump and honestly showing me that it was clogged and not burned out.

Prompt response, quick service, installation issue…read more Called Joe for an estimate,promptly responded and scheduled for an estimate.Charged 300$ for the Sump pump replacement and offered to do on the spot. Installation was done quickly After the couple hours of installation (July 8) noticed water leaking from discharge pipe to check valve. Informed Joe, said he would drop in to check. After few days the water was still dripping followed by whistling noise, I did a temporary fix of boot strapping the pipe to fix the leak and whistling noise. Wish it was a better job, didn't expect pipe to leak within few hours of installation Will update this thread if any thing changes

I can't say enough good things about FlowPros! They've saved…read moreme multiple times with my air conditioner over the past couple of years--fast diagnosis, honest fixes, and everything still works perfectly. Most recently, they installed a brand-new furnace for us and the whole process was flawless from quote to finish. What really sets them apart is how fair their pricing is and how incredibly quick they are. Every time I've called (even in the middle of a heat wave or freezing weather), they answer right away and get someone out way faster than any other company I've ever dealt with. No endless waiting on hold or weeks for an appointment. Chris is amazing and very knowledgeable and Mason deserves all the praise as well. they're both extremely knowledgeable, professional, and genuinely nice guys who take the time to explain everything. You can tell they actually care about doing the job right. If you need HVAC or plumbing work done, do yourself a favor and call FlowPros. They've earned a customer for life! Highly, highly recommend! Feel free to tweak any part of it, but this version sounds natural and will definitely help them out.

Great service, professional and met the promises price. Did the service and also identified and…read morereplaced a valve. Would recommend

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

If you are looking for a plumber these are absolutely your guys…read more This is coming from a person who never takes the time to review a company. Yesterday afternoon I reached out to Copperhead just to see if they were working with everything going on. They were and asked extremely professional questions in regards to anyone in the household being sick and if I could stay in the other room as they work, great to see they care. I then was promptly scheduled for this afternoon. Fortunately they called me this morning to let me know someone had cancelled and they could move me up to this morning. They came in at 8:45 and were out in less than 45 minutes. I can not say enough how much appreciated the very prompt, professional, and fairly price service of this company. Thank you so much and I will be recommending you to anyone I can in the area.

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

Our plumber was very personable and did a great job and very good workmanship. I highly recommend…read more Saso- he is a great Tech.. be sure to ask for him when you call.

Quick to respond and come out Clean and efficient…read more Rebuilt an older toilet for a very fair price Would recommend Todd and definitely use them again

Todd was great! We needed a plumber to come within the week to take out a toilet in preparation for…read moreour floors getting redone. He also fix another toilet issue in our other bathroom. Nice guy and very responsive!! Will definitely use him again.

Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.

I had trouble with my toilet. No matter what I tried , I wasn't successful. I had a bad clog. I…read morecalled the Pluming Doctor and they came that same day. The cost was reasonable as well. Needless to say that problem I had no longer exist. The service was great. I would recommend them to any and everyone. Thanks again