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Toluca Lake, CA

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Mills Realty

5.0 (74 reviews)
Open • 9:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

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Simon has helped me with two homes now. This most recent deal just closed today. Simon was instrumental in making this deal happen. He is professional, proactive, takes initiative, and is very communicative. Simon made the process super easy and of course we saved a bunch of money. I would highly recommend having Simon assist you with your home.

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5 months ago

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2 months ago

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Simon M.

Thank you! It was a pleasure assisting you.

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11 days ago

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5 months ago

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7 months ago

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Simon M.

It was a pleasure helping you.

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1 year ago

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9 months ago

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Simon M.

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4 years ago

I would recommend Simon and work with him again in the future. He responds quickly, follows-up closely and negotiates professionally.

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6 years ago

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Ask the Community - Mills Realty

Review Highlights - Mills Realty

“. I would absolutely use Simon again a third time on either end of a real estate transaction.”

Mentioned in 69 reviews

Read more highlights

ONIT Property Management

ONIT Property Management

(30 reviews)

Toluca Lake

Recently our condo attorney recommended we consider Onit Property Management. We invited Erik, the…read morepresident and owner of Onit, to meet with us and give us a proposal to manage our 24 unit condo. We also invited several other management companies. Erik was delightful. He had impeccable credential. As did his wife, the CFO of Onit. Erik blew away the other candidates. He arrived early, walked our grounds, and met with us. He presented us with excellent suggestions on how we could improve our condo by spending less money. He listened to what we had to say. There is a nasty game that many property managers get into. They get rid of your present vendors and substitute their own. The new vendors hit you with huge fees. Not Erik. He seemed happy to work with the people we had and he offered solid suggestions on how to make the experience better. While other property managers presented us with proposals that seemed fine, we found many hidden costs. Not so with Erik. He also offers software that enables all of the homeowners to watch on a daily basis where their dues are going and who is writing the checks. For those who do not have computers, and yes there's a few of us, Erik will be doing mail outs. So far we are delighted. Of course we are at the honeymoon stage. I will update this to let you know how the marriage goes.

They were great (especially Chasca) but as soon as they stopped being my HOA, they continued to…read moreBill me and won't refund me. They should've ceased all billing when they stopped providing a service. Instead they had me double pay(1 from Onit and thr other from my new HOA). This company is dishonest. Hate to say it, but you don't bill people when you don't provide a service. You terminate all accounts. Be weary of this company.

Perch Properties

Perch Properties

(57 reviews)

Excellent customer relations and professional closing procedures. Very pleased with the entire…read moreexperience from start to finsih.

We applied for a rental unit at one of the properties Perch Properties is managing and it was an…read moreexperience! First off, I must say, they are very nice people. Prior to my tour, I was in contact with Teja who was very helpful. When it came to the day of the tour, I guess there was a mix up in agents, but Janaka ended up showing up to the building, to give me a tour of the place. He was super friendly and very knowledgeable! :) During the application process, the application is very old school. It took us a few days to get everything together. We had to print and scan a bunch of documents then submit it via email. From what I know of family who work in the industry, most applications are done online and you can submit information as well as link bank accounts electronically lol. I wasn't comfortable submitting all of our personal information via email, so I asked for them to call me for additional information that I'd be able to provide over the phone. Although the application process was odd, the service was pretty great. The only reason I deducted a star was because like other reviews have said, they don't get back to you after your application. I had to keep reaching out to them to get answers. I also didn't like that they assume instead of verify. My husband and I rent an ADU in Commerce, but they said "currently listed address in application doesn't seem to be a rental". My husband has been here a few years and I just moved in last year. His driver's license and some bills reflect our current address, but we were never asked for additional information to verify. We also make well over the standard 2.5-3x income. I am pretty chill so I'm okay with not being selected for the unit as it is privately owned, but I didn't appreciate having to wait and keep asking for updates on why we weren't selected lol. Anyways, great people! It's just the communication that could be better and more clear. I would still recommend Perch Properties based on my interactions, because they still respond if you reach out to them :)

TRG Real Estate - Home sold

TRG Real Estate

(640 reviews)

Fallon was an absolute pleasure to work with. She completely took away the stress of moving and…read morehandled everything with ease, an absolute professional. We were speaking to other realtors at the time, but going with Fallon was undoubtedly the right choice to make, especially because we found our beautiful home in the hills. We are very happy she made that happen for us, and would definitely recommend her when searching for your next home.

Outstanding Service! Kathleen at The Rental Girl Went Above and Beyond!…read more I honestly couldn't be happier with my experience working with Kathleen at The Rental Girl! My previous landlord suddenly decided to sell the house we were renting, so we were under a lot of pressure to find a new home as quickly as possible. Kathleen was absolutely amazing throughout the entire process. She helped us find a beautiful house to rent in such a short amount of time and truly went above and beyond to make sure everything went smoothly. She did everything she could to help us get accepted quickly and made sure our application was handled as efficiently as possible. What really stood out was how genuinely nice, kind, and caring she was. She made what could have been a very stressful situation so much easier and always made us feel like she genuinely cared about helping us find a home. Kathleen is not only professional but also incredibly sweet, dedicated, and hardworking. We are so grateful for everything she did for us! If you're looking for a real estate professional who genuinely cares about her clients and goes the extra mile, I highly recommend Kathleen and The Rental Girl. Truly a 5-star experience!

Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

Tiao Properties

(57 reviews)

Silver Lake

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Franklin Management

Franklin Management

(37 reviews)

Toluca Lake

I lived at 4616 for more than 10 years and have thoroughly enjoyed my time here. I've seen people…read morecome and go for various reasons, as can be common for SoCal. Debbie has been very good to me and many others as she has many properties to maintain. Our property has remained relatively safe and quiet, as an overwhelming majority of the tenants are respectful. Jasen Govine

Writing 1/5 -- Very Disappointing Experience with Franklin…read moreManagement / Vineland Place Apartments I lived at Vineland Place Apartments in Studio City for approximately one year, and based on my experience, I strongly do not recommend this property or Franklin Management. The biggest problem was the constant harassment and noise complaints from the downstairs neighbor. Even though we followed the building rules and made every effort to remain quiet, we repeatedly received complaints. The neighbor frequently banged on her ceiling, making it extremely uncomfortable to live in our own apartment. From what I learned, previous residents of our unit had experienced similar complaints. Instead of addressing the ongoing problem fairly, management repeatedly told us to "be quiet." I felt that our side was completely ignored. Parking was another serious problem. The parking arrangements were extremely inconvenient, and my car was repeatedly damaged while parked on the street. I also had concerns about the lack of visible security measures on the property. I never felt that parking was adequately secure or convenient. The move-in process was misleading and rushed. A clean refrigerator was inside the apartment when we viewed it, but after moving in, we discovered it did not work. Stuart then informed us that the apartment was rented without a refrigerator and that it belonged to previous tenants. We had to purchase our own. The lease was signed in a poorly lit apartment under pressure to hurry, and we later realized we were responsible for substantial additional water, sewer, and trash charges. Utility billing was another concern. From my understanding, many longtime residents did not pay the same separate water charges as newer tenants. I questioned whether shared water usage, including the laundry facilities, was being allocated fairly. The billing system lacked transparency from my perspective. The laundry room was outdated and poorly maintained. The old coin-operated machines frequently worked poorly, and I observed water leaks. The facilities did not match the higher-end impression the property tried to create. My experience with property manager Maria was particularly disappointing. I found her communication dismissive and unprofessional. During move-out, I had to challenge a proposed painting deduction of approximately 30%, despite leaving the apartment in excellent condition with no visible paint damage. After disputing it, no painting charge was deducted. I also successfully resolved a disagreement about an apartment key I had returned. I paid only for a laundry key that I had actually lost. Finally, getting my security deposit back required repeated follow-up emails and reminders. I eventually received my refund, but the process was unnecessarily frustrating. Overall, this property caused us considerable stress, unexpected expenses, and repeated conflicts that I believe management could have handled much more professionally. My advice to prospective tenants: inspect everything, check the parking situation, ask about utility charges, carefully read the lease, document the apartment's condition, and get all agreements in writing. I would never rent from Franklin Management again, and I cannot recommend this company to anyone looking for a peaceful, well-maintained, and professionally managed place to live.

Mills Realty - realestateagents - Updated November 2026

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