My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked…read morethrough the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work. I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day. Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb. The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation. Second project was much bigger: living and dining room, kitchen and foyer. I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers. John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed. The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves. John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring. Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them.

If I could give MA Restoration a sixth star I would. I cannot recommend them strongly enough to…read moreanybody dealing with the awful situation of water damage and mold. Brian from MA Restoration returned our call and scheduled an estimate visit quickly. He was very professional and thorough with his explanation of the process and timelines. The remediation team led by Manny was also top notch. They kept us up-to-date on progress, and were really thoughtful about entering our home during a world health pandemic. The results really speak for themselves. The remediated area looks brand new (and although I wouldn't) you could eat dinner off of the subfloor. MA Restoration came highly recommended to us from our plumber, and after this excellent experience, I can see why.

This is a follow up to my previous review. I hired A-Pro to complete a bathroom remodel and short…read moreversion, was not happy with the result in any way. After a, what seemed to me, long process, the owner and I were able to reach an agreement on the expectations of this job vs. the results and we figured an amicable solution in order for us both to move on and chalk this up as a learning experience for both. I respect the fact that the company worked with me and ultimately recognized my issues and were clearly intent on creating a solution for me. For that, I commend them and would recommend.

Eddy basically did a complete renovation on my house. 3500sq'. It's been a rental for many years…read moreso a lot of work. It took him several weeks which was ahead of schedule. Prices are very competitive. From the garage floor and walls and ceiling his work is impeccable! All new flooring, painted every inch of the place, many repairs inside and outside of the house were done. I am so lucky to have found him. The house is flawless!!! Thank you Eddy

Unfortunately, after utilizing this contractor for many jobs, I would no longer recommend hiring…read morethis contractor. Work was rushed, incomplete, and done without the proper preparation, leading to additional and unnecessary costs and issues.

I have used Favreau in the past. Today the guy came and I see him backing up his gigantic truck…read moreinto my 2 yr old driveway! Yikes!!! I run out there to tell him to park on the street. He tells me his diagram is telling him my septic is in the backyard. I point to the holes in the front yard. I tell him my husband is going to have my head for him driving his big truck into this driveway. He said the truck was empty, he works at night doing pumping. So what!! The truck is heavy sitting on a softer asphalt than what streets are made of. He left big marks on the driveway. I told him he should ask in the future. He said he was calling the office and making notes that the septic is in the front. Then I look at the paper he filled out and it clearly says under diagram/notes FRONT YARD!!! SMH!!! You've got to watch everyone. I am buying some of those orange work area cones to keep people like this OUT!!!

The appointment was kept without wait. The service person was very professional in answering any…read moreof my questions or concerns. Even got a call back the next morning from the owner as he followed up on the quality of work. I have used this service for over 15 years and I have always been impressed with their work ethic and commitment to customer service and satisfaction.

Do not hire Elite Installations…read more Elite Installations was nothing short of a nightmare. After a flood in our home while we had a 21-month-old and a 6-week-old they appeared to be doing things correctly. We later realized that was only because we were stuck in a hotel and couldn't see the shortcuts they were taking. They took advantage of a young family, trying to get back in their home. Fast-forward a year, and the truth came out: - They put the wrong carpet in one of our rooms. I will blame postpartum fog for not saying something sooner. - They installed our toilet in blatant violation of MA plumbing code, it wasn't even secured to the floor. This is basic, entry-level competence they couldn't manage. - they installed hardwood floors that warped and when they replaced it with LVT, they dint remove all the hardwood and now 1.5 years later it's warping again. - They did multiple other things incorrectly, and after constantly following up with them for 5 months, they did ultimately fix them. Despite constantly hyping themselves up on Facebook and recommending themselves at every turn, our experience proved they are not honest, they cut corners whenever possible, and they absolutely do NOT stand behind their work once they're paid. Look up the reviews, look up the litigation against them (which are being added too regularly), our situation is unfortunately not unique. To be clear, I have given elite MULTIPLE opportunities to remedy these issues and they refuse. If you value your home, money, your time, or your sanity, stay far away from this company. They are the last people you want to trust with your home.

Nightmare! Jerry is a snake and takes advantage of customers. He creates delays prolonging projects…read moreand he is dishonest. He takes deposits and then alters the contract and does not credit the customer. This man is a thief(We should have known by the multiple lawsuits pending with Elite) This was an oversight on our part . We were recommended to Elite by a friend but it has been a horror show and we will never use them for another project. Jerry should have his license revoked. Do not do business with this company.

I stayed at an apartment for a week in Arlington that was fully built from start to finish by…read moreMetin, and I'm so impressed with how stunning this place is. Everything is impeccably executed, from the design and the selection of materials, the construction of the entire floor and staircase, with beautiful perfect hardwood floors, kitchenette with marble countertops, beautiful bathroom with jacuzzi installation. The selection of materials is very classy and stylish and I've never been more impressed with construction and remodeling work executed to perfection!

Metin was recommended by a friend. He was very fair with his estimate, professional, and delivered…read morethe job on time and on budget. He went out of his way to make sure everything was cleaned up (had to do ceiling work involving that cramply ceiling tile stuff) and paid attention to the little details that made the finished product look great. My job was a bit of a pain in butt but he tackled it like a "pro". Highly recommended!!!

TJ Cormier did a fantastic job building a new deck in my backyard. Simply it's perfect and I…read morecouldn't have asked for anything more and he's a genuinely nice, easy going, honest, and hard-working guy - I will be hiring him for future window replacement work on my new house. I will recommend him to all my friends and family who are looking for an honest contractor and these days honest contractors are hard to find ! Nice job TJ !

The most professional, punctual and organized contractor i ever hired. Took the time to be…read morethorough throughout the whole process. Couldn't be happier with the outcome. Will recommend and use again

The work was lovely . Unfortunately Joe did not pull permits for plumbing /electric and will not…read moreaddress this issue. This will compromise selling my home. Joe has just brushed off this issue. Very disappointed.

Excellent service and workmanship. Works well with the client and very knowledgeable regarding…read moreconstruction techniques and alternatives to save costs. Highly recommended!!