We were hesitant going in - we had bad experiences with contractors in the past. Even shopping for a contractor for our project, we felt that most companies didn't value our time, or our job.
Not so with D&R!
Our project was not a major renovation, but we were never treated like the job was "too small." We had some flooring re-done in our basement, some custom shelving and a closet installed, and some minor touch up repairs done on the exterior of our house.
From the day Eric was scheduled to come out for the estimate, we knew these guys were different. Not only did Eric show up on time for the estimate (when does THAT happen?), but he called about 5 minutes beforehand concerned that he might be late.
We felt that after the meeting, the quote and pricing he offered were fair and put down a deposit. We never felt pressured to proceed, and we were provided all information we requested: evidence of proper licensing, insurance, a fully complete legal contract, etc.
When the job began, the workers were as punctual as Eric was on day one, and were courteous. We also found the crew to be careful and detailed to do the job right. We never felt uncomfortable with them working in our home, and they were flexible on timing and agreed to some minor tweaks and changes to the project as the need arose.
Thanks for doing a nice job! read more