Walked in and immediately greeted by the staff. One helped me with selecting which size and type I…read moreneeded for my purchases. Will definitely come to this place again for my hardware needs. Plus I fully support small businesses!

I live on the same block so I shop here all the time. Great store! You have to see it to believe…read moreit. You wouldn't think they could fit that much merchandise into such a small place but they have just about anything you need as far as tools and hardware. The staff is helpful and friendly, and very professional. Do yourself a favor and stop in sometime.

This place is the best! Great selection and service. The salespeople are wonderful! What may…read moreworry people about a hardware store in the middle of a busy city block is having enough parking. Don't worry: there's ample parking adjacent to the store. This place is so much better than those franchise stores. A+++++

I had to make a trip to this store for my wife. She and my daughter are immunocompromised, so I'm…read morethe only one who's able to leave the house for any kind of supply run, during this outbreak. The only reason we chose this location was because they offered "no-contact, curbside pickup". No need to exit my car or interact directly with anyone? Perfect! Now I won't have to strip before entering my house, wash all my clothes and shower as soon as I walk in the door. Unfortunately my experience did not go as advertised. I pulled up, called the number and told them I was there for a pickup. A man came outside to meet me. As I came around to open my trunk, he asked if I had any paperwork for my order. I held up my confirmation email, which included payment information and clearly stated the order had been paid for, and my wife's drivers license (the order was in her name). He took a look at them, thankfully without touching them, and then said "I'm gonna have to meet you out back, but first you have to go inside and see her". Go inside? Seriously? The whole point of this was to be able to remain outside of the building. I didn't bring gloves because I didn't expect to have to leave my car (won't make that mistake again). Whatever, I'll do my best to not touch anything, I guess. Welp, that lasted about 30 seconds. Once I made it inside, the woman behind the counter (who was wearing cat ears, for some reason) requested to see the same documentation I had just shown the man outside, only this time she took them from me. She was not wearing any gloves. Then she had me sign a receipt for my order, which I remind you was already paid for. Once I got back outside, I sanitized my hands and got in my car. Could have been worse, at least now I can go get my car loaded and head home. When I pulled around back, the totally able-bodied man I'd spoken to earlier was not the one handling the pickup orders. Instead, a guy who appeared to be in his 60's (so already in the high risk bracket) was helping another customer. Actually he was watching as said customer loaded a bunch of stuff into his own car. Confused, I waited until he came to my car. He checked my order and reluctantly said "I'm gonna need a hand, I've only got one good shoulder". This poor guy was having to handle all of the day's orders, by himself, with an injury that prevented him from properly doing his job. So what did I have to do? Get out of my car. Re-Enter the building. Load my items into a cart myself. Pull the cart back outside and, finally, load everything in myself. I was furious, but not at him. It wasn't his fault his employers stuck him in that position with no help. At one point I heard the guy mutter "this is fucked up" under his mask. He's absolutely right. It was fucked up. He apologized to me as I went to leave. I said "no worries, man, stay safe". It wasn't him who needed to apologize for this. His boss, who I'm fairy certain is Catwoman from upstairs, owes him and her customers the apology. This place advertised NO-CONTACT CURBSIDE PICKUP, instead I got "Frequent-contact, in-store pickup while we watch". That's like FedEx saying "FREE SHIPPING, ONLY $9.99!". The process was redundant, frustrating and unnecessarily complicated. All they had to do was look at my order, send me around back and have an able-bodied employee there, ready to help. I realize everyone is having a tough time right now, but when something is advertised as being almost entirely safe and turns into something a CDC agent would cringe at, I think it's safe to say it's gone to another level. Well at least now I'm SUPER clean, since I've had two showers today. Silver linings, right?

Amazing customer service. Recently painted a large Master Bedroom and needed a quality paint that…read morewould cover walls that have not been painted in years. Randy provided me with the right paint and recommended his rollers at no additional cost to address my concerns. The room looks great! Thank you Randy.

We are so lucky to have Buss Paints in Emmaus. They are the best company . I had a very large…read morekitchen blind that broke and Buss paint fixed it and did not charge me anything. There customer service is the best. Thankyou to all who work at Buss paint. During these difficult times in this country it is so nice to have a company who rests it's custo.ers so well. Thank you again. Yvette

Excellent customer service by Dominic and another worker whose name I didn't get (sorry). Called…read moremid-home-project on the Saturday before Christmas to ask about their paints (I've used another brand but didn't feel like driving to that store) and a cheerful and personable young man said they could match the color. An hour later I was there and he greeted me BY NAME (even if it was a slow holiday weekend!) and I bought paint and some other supplies. He was professional and knowledgeable and treated me with great respect. I got a high quality paint that was a bit more than I'm used to spending but it worked beautifully and I will be back for my next project. I don't know where you get your staff but you hire well. Thanks.

From the owner: Your local Sherwin-Williams Paint Store in Bethlehem, PA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

People leaving the store cause they aren't getting any help…read more People standing around waiting. No clue absolutely no clue.

Very helpful!!!!! Have done the box stores for paint but that is find a color and hope it works…read more Here they try to figure what we were doing and help with the colors. The help was great. Down to the type of paint. Funny thing the paint is same as the box stores. Will be back!!!!!!

Gleco paints on 25th Street in Easton, Pa has a beautiful selection of historic paint colors. To…read morehelp with your selection they sell small paint samples...this makes choosing the right color a breeze. They also have an in-store color consultant named Kelly who is very knowledgeable and helpful. She was very helpful when I was considering paint sheens. Whether you have an historic house or just want an old world feel their catalog of historic colors offers wonderful inspiration.

I am a contractor and this store goes above and beyond to make sure they get me what I need in a…read moretimely fashion. They are friendly and knowledgeable, and always go the extra mile for me.

From the owner: Your local Sherwin-Williams Paint Store in Macungie, PA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Sue (at Paintpourri in Chester) was wonderful to work with. She helped me with shades for two…read morerooms. She is very knowledgeable and great follow up. Victor installed our shades and he, too, is A++. These two make an unbeatable team. A pleasure to deal with! Carolee from Mendham

Jonathan @ Hackettstown Paintpourri offers OUTSTANDING customer service! He is so very pleasant and…read moreincredibly helpful with all Hunter Douglas products! The entire store has excellent service and high quality products from paint, supplies, wallpaper and shades! If you need anything they always work with you and never have you wait. This is always my go to place!