If all craftsman were as good as Pat's guys the Better Business Bureau would not have anything to…read moredo! Not only did they show up exactly on time, they were immaculate in their work and performed a repair on a marble countertop that was beyond my expectations. If Pat ever decided to expand her services beyond marble restoration she would be my sole go-to contractor. Quality work, reasonable pricing, and an involved, honest owner - it doesn't get any better!

Pat came out quickly after I contacted her and let me know they were very busy and booking 2 months…read moreout. I sent my deposit and set my date. Pat e-mailed me 3 days before the men, Chris and Dave, came out to do the work restoring 2 marble bathroom floors that had been sprayed with a cleaner and damaged. Chris and Dave protected all the floors outside the bathroom and all the walls, glass, and vanities inside the bathrooms. They are extremely neat, professional, and courteous. They did an excellent job wet sanding (makes no mess), regrouting some areas, and resealing our stone floors. They worked with me on what sheen to apply on one bathroom floor and we chose a lighter shine. I highly recommend them.

We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

I hired Sir Grout to service two bathrooms. Initially, I was pleased--Fred was responsive, and the…read morework was completed in a timely manner. However, I am now experiencing an issue with one of the bathrooms, and despite multiple attempts to contact the company, I have not received any assistance. Based on this lack of follow-up and customer support, I cannot recommend their services.

Sir Grout of Branchburg, were a pleasure to work with. We needed to have tiling in the hallway,…read morekitchen and a small bathroom all cleaned and sealed. Fred, the sales rep, was extremely knowledgeable, prompt, polite and came in with a reasonable quote. Tom, arrived promptly the following morning and did a wonderfully thorough and efficient job. He gave us useful advice on maintenance and care of our floor. Our old tiles have been transformed.

Very Disappointed. We ordered and paid for the tile and were told the project would begin in about…read morea week. THREE WEEKS LATER I called and found out they had just forgotten to put me on the schedule. Then when they showed up, they didn't have all the tile they needed (pattern needed three sizes; they only gave them two and told them to cut a bunch - no factory edge!!) Update: To their credit, they did track down the missing tiles and brought them to the house after I told them that if the manual cutting of tiles ended up making things look wrong, they were going to have to redo everything. The guy who brought the tiles (I think he may have been the owner) told me flat out that they prioritize their commercial work because "businesses have to keep a schedule." In the end, they ended up doing a nice job, but didn't leave spare tiles or grout behind. I will avoid these folks in the future.

Great Customer Service! Gaydos did a walk-in shower for me…read more15 yrs ago. It's still delightful! I had some concerns about a few of my large travertine tiles showing some wear. They did all they could and more to help me out. They tried to find similar stone, and gave me good tips solving products to use to alleviate my problem.

TJ and his crew are great! Bought a house with some etching around the faucet area, bothered me…read morereally bad, thought it was a loss, when they left not only was the etching gone but all of the counters looked brand new, I cannot believe the difference! Totally amazing job would not hesitate to call again them and again if I need him in the future. Thanks TJ and crew you saved me thousands of dollars!!!

TJ was referred to us by Coast Tile. He did an amazing job with our natutal slate tile bathroom…read moreshower and surrounding tile. He was professional, courteous & did excellent work cleaning and sealing the shower tiles. They also added grout to areas outside of the shower that needed it. Everything turned out great.We would definitely use them again!

10/10 would recommend for marble deep cleaning, repairing scratches and resealing…read more The team is extremely responsive, reliable and the prices are fair! Very happy with the work they did. Great communication and transparency throughout.

Very professional,timely and friendly. I had them refurbish travertine foyer floor and bathroom…read moresolid surface countertop and tile. They did a great job!

Friendly knowledgeable and affordable. Quick response and thorough work. Would recommendread more

Matt at Sir Grout, cleaned & sealing a large amount of grout for our kitchen floor tiles. He did an…read moreincredible job. The grout looks like new which makes our kitchen floor look new. Matt was a pleasure to work with from the first contact for an estimate (his price was fair) to the finished job. My husband & I strongly recommend Sir Grout.