Robert was amazing ( I was a walk in ) he greeted me and…read moreeveryone else enthusiastically, he chitchatted with each guest and made us feel welcome at the same time kept the flow of the business moving!!! I would highly recommend this company, and this location !!! I also watched the manager deal with a very difficult customer with extreme grace, the customer left very happy. Great people skills (I didn't get the manager's name) but definitely calm under pressure!

Both Robert and Travis were extremely helpful and walked me through the process on which tires to…read moreput on my Chrsyler 300. What was on my car versus what was on the door jamb telling me what I should get didnt match. They explained the types of tires and the differences between the options that were available. Super thankful for them. Pricing was reasonable for the replacement of all 4 tires. For future tire needs I'll be back.

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

Very customer oriented. Was able to use an extended warranty. They paid for a Lyft ride to get me…read morehome. Overall, very satisfied.

Great service, reasonable price! Friendly and communicative. Kathy the service manager is a pro!read more

Was headed out for the day and was sad to see that I had a flat. I put some air in it and head to…read morethe nearest tire center (Mavis). They opened a few minutes early which was a huge help as I had limited time this morning. They were checked my car and made some recommendations with no pressure. They had me in and out quickly and for a fair price. I've had some other issues and I think this will be where I take my car when I decide to address them.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Old school service. Quick and to the point. No attempts at up charging and very efficient…read more Definitely will use again. Forget the dealers!

Saved me so much money, I wasn't ready to buy tires for my Jeep Wrangler yet but my back tire was…read moreon the ground! They were able to patch my tire and offered me a snap payment plan when I am ready to buy that breaks the total out into 4 payments! Quoted me $200 less for the 4 tires I needed.

Beyond impressed. They had the perfect size tire, used with brand new tread. I was in and out less…read morethan 10 minutes and my bill was less than 100 bucks. Jesse and the lady at the front desk were amazing, all the other staff members were very polite and had great customer service as well. I will be recommending this company to everyone I know.

In the almost 2 years of living in Jacksonville, this is the only place I've allowed to work on my…read morevehicles. Fair pricing, great service, and full of integrity. I got my vehicle serviced today and Tyler was incredibly knowledgeable, able to walk me through what I needed and didn't try to coerce me into buying things I didn't need. I did get more services done than I intended with my trip - but it was well worth it as the cost was not over-the-top. Highly recommended!

Tire patched quickly and efficiently. Price is competitive. Every time I have used Mavis for…read moreservice they have done a good job. If I had any issues or problems, they corrected them promptly. Thank you.

On December 1, I tried to order a printer, no matter what I did on my Apple phone or my computer,…read morewhich is not Apple I could not get this to work call people and customer service code 2 or three numbers. Nobody seemed to wanna help me they said they had no technical support. I was really upset because it's a big company and I would think that they would have people out there. I was told you have no technical support in this company for a customer if they're having a problem on the Internet, putting in the sale for a product that says Internet only so I was told to me on the phone that they could not help me, but I could go into the store and someone there would help me put this order in. I went to the store store number 357 there I met a person her name was NARDA on her tag is said customer service supervisor I explained to her the problem I was having she looked at me she said let me see what I can do to help you. We went to the computer department. They couldn't get it to work at your 45 minutes to an hour she realized there was nothing we could do, but she promised me that she would get to the bottom of it and figure out what to do to get my printer ordered. The prom was on November 20. I was going to have surgery for cancer. I was concerned I wanted to save the money on the sale. It was $110 off. She gave me her phone number to the store also wrote down her name because I'm 70 years old and I have a hard time remembering things. She was very considerate and kind and she really went out of her way. We must've spent an hour and a half to two hours trying to figure things out. We tried every different way but loose and nothing seemed to work . The next day I called her back. When I call that number, someone answered, the phone asked me a few questions. I explained what was going on. They asked me to hold on for a few minutes and they would get her a few minutes later. She came on the phone and she asked me how things were going was I able to order my printer? I told her now is still doing the same thing so she said to me I'm gonna call 800 number and talk to someone in customer service and see if they can help you so she called back and left a message because I was not able to answer the phone. I was talking to my doctor so I called back and she answered the phone. She asked me hold on for a minute. She was very polite about it. I said no problem. She said she is going to call 800 number . After she called that number and explained everything that was going on she gave me the Number 800-774-2678 to call the woman that answered the phone. Her name was CLETA. This was amazing. It took me about 10 minutes to explain everything to her and so she asked me to do a few things on my phone then my computer and we couldn't get anything to work. This woman stayed on the phone with me for at least 45 minutes to an hour. She was not willing to give up. She was determined to help me get this printer ordered, knowing that I was gonna have surgery for cancer on May 20 and she knew how bad I wanted to get this printer before the surgery. So I could save money on the sale. If I had surgery on May 20, if anything went wrong, I might not make it back to order it after the sale was over, which is the end of May finally after all options were used up we decided the best thing to do was to sign out of my Costco app and then delete it then sign in under a different email once I did this the order went through very smoothly. I couldn't think that two people that made my life so much easier even though there was a lot of complication they didn't give up. I try to give her a Google review, but three4 seconds went by and there was no recording. Asked me to leave a review on how good she was so I decided that I needed to send a letter to corporate and let them know how these two employees went really out of their way to make sure that I was happy. Sincerly BM #112021464806 Thank you.

Bought Yakitori Noodles on sale for less than $11 and have never tried it before…read more Also purchased a 6-piece Avocados at the fresh produce section. The self-checkout service kiosk is very quick especially for those that have less than 10 items. Parking is plenty here at the Parramore location plus there is a gas station.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

traveling in a rv! tire blow out. we called they went and got the size we needed and we had all 6…read morereplaced. they went above and beyond to help us get back on the road! so thankful to them! great bitch of hard working guys!!

Went in for routine maintenance. They decided to tell me that my car needs complete front brakes…read moreand rear brakes. They are recommending brake pads, calipers, and rotors. All four. At cost total of $1200. They also recommended a fuel system cleaning for $160 which is a complete waste of money. $145 to flush the brake system. When I asked them why all brakes and rotors and calipers need to be replaced they said because the pads are worn down. I asked him what's wrong with them and their response was because the past were worn down. They could not advise me of any mechanical failure or reason to replace them. Just a blatant attempt to rip off their customer for over $1500. Edit to add that about a week after my TPMS light comes on. All 4 tires were 8 to 10 pounds under inflated. How do you do an alignment without checking the air pressure in the tires? Can not even trust a tire store to check the air in the tires?

Rent a wheel is the worst company ever, customer service is they worst. Call and text me house late…read morefrom an unknown number arguing cussing and harassing me when my payment was not late. SMH so I paid them off in full the next day. They are rude and ignorant. And Keven threatened me

Come see Darren and the guys here at RNR. THEY are super professional and great value on tires…read more You can pay outright or pay up front. Either way is easy and they get you in and out quickly.