I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

My dentist sent me there saying he was a friend and had a 3d x-ray. The doctor was very…read moreprofessional but I could hear giggling and carrying on in the front on the office. The doct did take several x-rays before doing a very expensive root canal. I have other root canals in the past but I had a lot of pain after this root canal. After going to my own dentist several times in the next 5 months and having to go to my family doctor and also pulmonologist because I kept getting sinus infection, ear infection, bronchitis, and a constant headache all on one side of my head I finally went to a different dentist only to find out the root on that tooth had crack the whole way down the side. My tooth had to be pulled. So much for that 3d x-ray machine.

Did a terrible cap job on a front incisor, and now i may loose that tooth entirely, crown fell out…read moresame day 4 times in a row, seemed to attempt to shift the blame on me for screwing with it while the cement was setting but i have been very gentle with it every time. The, tooth was entirely whole before the job was done but i was pressed to do it. If you need caps done dont go to this dentist or you will lose your tooth No refunds either

Used to be scared to go to the dentist, now I am not all thanks to Dr. Eichman and his wonderful…read morestaff.

I was really scared the morning of my appointment, but it turned out to be AMAZINGLY easy! I was…read moreworried about having tons of blood etc, but actually there was very little of that and the post-surgical instructions were easy to follow.  I'm not having any pain yet, but I expect there will be some eventually. I don't remember anything about the procedure itself because I had total sedation, and I recommend going that route if you can do it. I woke up and Dr. Holland came over to tell me it all went well. She was very kind, as were all the staff. I felt very cared for the whole time I was there. I can't recommend this place highly enough! I would give them 10 stars if I could.

So let me start with the only two thing I thought were great about this place the first would be…read morethe front desk ladies they were so nice and professional helpful they really are awesome thank you guys the second is the anesthesia crew they are so awesome they were very nice and informative and professional they were cool about me being squeamish when they put a needle in me thank you guys for doing great work Now for the stuff I did not like the two doctors there the girl and the guy I did not care for the girl more she was unprofessional as can be she had terrible bed side manner I asked her questions to only get her resume " I been doing this for ex amount of years blah blah blah" I repeated the same question like three times and every time she said something different like " I don't want a judge to ask why you stroked out while asleep and your welcome to find some one else to do it if you want" all I was trying to do to do is understand and she was just being nasty on top of that when I went in to pay the 500$ fee to just schedule my surgery appointment ( you can't use insurance for that by the way that comes right out of your pocket) this "doctor" comes up to me with her hand out saying she wants money too like we are friends!! I don't know her from a can of paint a little bit of professionalism would have been nice but she seems so full of her self that I doubt she will ever learn that As for the guy dr I think his name was dr Ken my only real issue with him was his information was inconsistent other then that he had very good bedside manner and he was able to answer my questions and he was very professional so thank you to him Now the other thing is after my surgery I was told they sent in a script for ibuprofen and a mouth rinse I only got the ibuprofen the pharmacy never got anything for a script so the information was not good I got some teeth pulled in the same way from another surgeon twice before this and it was no where near this stressful I think I'll take that lady "doctor" advice and just go somewhere else next time

Finally Pain Free, therefore an Outstanding experience... Thank you Dr. 'O'…read more This was my third root canal. The first was a horrible experience; the 2nd I believe the doctor (now retired) diagnosed the wrong tooth since the pain never subsided. As you could imagine, on this visit I was a little reluctant and very skeptical, if not bordering on sarcastic, when Dr. Ibukun O. Olagbemi (AKA Dr. "O") enter the room. I was prepared for war, however Dr. O's bedside manner and soothing tone quickly changed my mood. As I explained my past experiences she spent additional time diagnosing where the pain was originating from. Much to her chagrin it turned out the source of the pain was deep in a tooth that was two teetch removed from where I reported the pain. Over the past two years no one was able to locate the source of this pain. The X-rays did not show anything, and the exterior of the tooth had no defects. Dr. O is very skilled, I was shocked when she indicated she was already done. I enjoyed the dialogue between her and her awesome assistant during the surgery. I had very little pain the days following the surgery. Therefore I needed very little medication for pain relief. If you are fortunate enough she may even serenade you with her beautiful voice as she did me.

Different dental practicioner, same statement : I hate going to the Dentist. Needed a root canal…read morein broken lower front tooth. My dentist referred me to Endodontics Assoc. I made an appointment with Dr. Henry Rankow. Went today at 9am. Scared to death. Survived the needle stick relatively well. Dr. Rankow took his time injecting the novacaine. He is a super friendly, kind individual. It was a relatively painless procedure. I was done in around 45 mins. It is 9:31 pm now and I've had no pain. I have to go back for a second root canal in another tooth in November and having been there once now, I am much more relaxed about returning. The staff are friendly and his chair side assistant was very kind and knew exactly what the dr was doing at all times and was ready with the equipment and supplies needed in a flash. The cost for the root canal was $650.00. I got a 5% discount for paying by check or cash. Please ask your dentist to refer you to this practice if you need endodontic work.

I'll go 5 stars, but I didn't love the receptionists. Got a little attitude that was unnecessary…read more Doctor Alfano and his assistants were great from consultation to surgery to follow up. Quality care, full explanation of the procedure and friendly disposition. Can't ask for much more, so I will highly recommend this practice for all oral surgery needs.

I was referred to Dr. Alfano when the dentist found a cyst on an impacted wisdom tooth and I…read morecouldn't be happier. Went for a consultation and the next day I had surgery. Dr. Alfano's confidence and politeness made me trust him right away. From the front desk, to the anesthesiologist, the surgeon and recovery nurse, I felt like they really cared about my well-being. They made instructions and directions easy to understand. I had never been under anesthesia so I was a bit anxious but the anesthesiologist was amazing! She was so reassuring and made me feel calm and at ease. I had all 4 wisdom teeth removed and after the first day, I virtually felt no pain! I've called the office a couple of times with some questions and they're so helpful and polite. I feel bad about it now but I even called after hours with a question and Dr. Alfano called me back almost immediately. Definitely recommend.

Dr. Balaci was friendly, knowledgeable, and proficient. The…read moresurgery was amazingly quick! He removed my son's wisdom teeth in less than 45 minutes, from leaving the waiting room to the recovery room. His post surgical instructions were very comprehensive also. His staff checked to see how my son was doing the next day and again 2 days later. He must do 12-15 sets of wisdom teeth removals a week, so if you want someone who knows what he is doing, Dr. Balaci is the oral surgeon for you.

I was very pleased with my extraction and dental implant experience. Dr. Balaci and his staff are…read morewonderful. I would highly recommend this practice to anyone considering oral surgery.

Been a patient for a while and have always been happy with the doctors and staff in Wyomissing. Now…read morethat they opened the office in Ephrata, I couldn't be happier! If you need this kind of work, give them a call.

I had a very good experience here. They are all very nice and caring. I will definitely go there…read moreagain if I need oral surgery again.

I was nervous when my dentist told me I likely needed a root canal. By sharing the process, keeping…read moreme informed, answering my questions and concerns, Dr Devey and his entire staff made the process "uneventful". Their office atmosphere is relaxed and friendly, casual yet professional. They genuineIy cared for my comfort and progress. I have learned there are many worse things than a root canal. I would/will recommend Dr. Devey to anyone requiring Endodontic services.

had an appointment today thought the drs helper don't know his name was excellent his helper was…read moreexcellent however the dr needs work on his bed side manner & to learn how not to hurt people I realize this is a business. I also understand that it's nerve-racking people are in pain and a little more understanding and kindness can go a long way. I would never go back there nor would I ever recommend anybody to this Endodontist.