I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

My dentist sent me there saying he was a friend and had a 3d x-ray. The doctor was very…read moreprofessional but I could hear giggling and carrying on in the front on the office. The doct did take several x-rays before doing a very expensive root canal. I have other root canals in the past but I had a lot of pain after this root canal. After going to my own dentist several times in the next 5 months and having to go to my family doctor and also pulmonologist because I kept getting sinus infection, ear infection, bronchitis, and a constant headache all on one side of my head I finally went to a different dentist only to find out the root on that tooth had crack the whole way down the side. My tooth had to be pulled. So much for that 3d x-ray machine.

I was nervous when my dentist told me I likely needed a root canal. By sharing the process, keeping…read moreme informed, answering my questions and concerns, Dr Devey and his entire staff made the process "uneventful". Their office atmosphere is relaxed and friendly, casual yet professional. They genuineIy cared for my comfort and progress. I have learned there are many worse things than a root canal. I would/will recommend Dr. Devey to anyone requiring Endodontic services.

had an appointment today thought the drs helper don't know his name was excellent his helper was…read moreexcellent however the dr needs work on his bed side manner & to learn how not to hurt people I realize this is a business. I also understand that it's nerve-racking people are in pain and a little more understanding and kindness can go a long way. I would never go back there nor would I ever recommend anybody to this Endodontist.

I've lived in 9 states and Dr. Silvers is the best. AND now he has a laser! No pain, no numbness…read more Fabulous. And even if you have insurance there's no upsell. His Hygienist do so good a job there's no going to the periodontist every year. His office staff always answers the phone. And if you have no insurance there's a break.

This is the best care I have ever received in my life! The staff was so caring and thoughtful, and…read morethe dentist was even better. I unfortunately can no longer go here because they do not take my insurance, however, if I won the lottery I'd be back in a heartbeat! Thanks for making me enjoy the dentist for the first time in my life!

I found this practice under the worst circumstances - with a throbbing toothache. Fortunately, they…read moreaccommodated me with an appointment on the same day that my dentist told me I needed to see an endodontist for a root canal. Dr. Futato and his staff were terrific. While it took some time, the procedure was painless. When I called the practice the next day and told them that I was concerned because my jaw was still sore, a dental assistant explained that it was likely from the inflamed ligament around the tooth and it should clear in a couple of days. And it did.

Not impressed. My son had a root canal done two years ago and during a recent cleaning discovered…read morethe tooth was "leaking" and infected. Our Dentist recommended we go to a Endodontic. Made the appointment. They took my son back to get x rays and said I would come back after the x rays were done. Never called me back. The nurse came out 15 min later and said we are all done. What do you mean we are all done - she said we need to make the next appointment and left. I'm like - "are you going to explain what needs to be done"! They never explained anything. I had to keep asking questions for them to give me the information. The receptionist was very friendly - the back office staff - not so much!

If I could rate this with zero stars I would. This was previously a great dental office. I'm not…read moresure what caused the change, but now you cannot get anyone to answer the phone. Receptionists are rude and the business manager is exceptionally unprofessional. My daughter had a tooth replaced. Not only did this practice drag out the procedure into six appointments over the period of seven months, but they changed the cost of the procedure three times. This procedure wasn't covered by our dental insurance. We paid out of pocket. Our insurance company has indicated that this is a predatory practice used to garner more money from a patient. To top this all off I was texted on a Sunday morning from the dentist's personal number to "remind" me of an appointment for the following morning that I wasn't even aware of - barely giving me 24 hours notice. Because I declined without giving them 24 hours notice they have charged me a $100 cancellation fee. This dentist is an unethical Creeper. PAXTON FAMILY DENTAL is NOT ACCREDITED by the BETTER BUSINESS BUREAU.

Deets is terrible. complete a** hole. my mechanic has better bed side manners. Extremely rough and…read moremore concerned with the tv station. He is judgmental w NO compassion. I've read the positive reviews on here and they are all copy and paste jobs from the 'write a review' website. This laziness alone supports my opinion. I'd honestly rather have my teeth rot and fall out than go to PFD ever again. Deets needs to feel the financial pinch at a minimum. lawsuits and loss of license for abuse at a maximum. Deets is the one who needs to "change his ways."

I'm pretty scared of dentists. And in my life I've seen some dentists who are pretty shady. But I…read morefinally found one I can trust and that means a lot. My kids had gone to a dentist who told me that my son had 6 cavities and they were "so bad" that he needed to be put to sleep to fill. Now this was stunning to me because even though my kids are kids, we instill proper dental hygiene with them with twice daily brushing, flossing, and mouthwash. HOW could a little kid have teeth this bad?? My first cavity didn't come until I was well into my 20s. This was cause for concern. We decided to not go back to that dentist and start fresh. We came here and didn't say a word about our past experience. We figured if two dentists told us the same thing then I guess we just had been doing something wrong on our end. So here we were. The office was very clean and bright and the staff was friendly. They have an ipad system for registration and an old school video game for the kids to enjoy while we waited. Another good thing about this place is that they have evening hours which is good for working people and also good when trying to take 2 kids at once because we don't have to pull the kids out of school and both parents can come too! So they called us back and I went with my son and my husband went with my daughter. The hygienist for us was very nice and very good at explaining things to us and putting my mind at ease (since I was little apprehensive after our first child dental experience) and she was very good with the kids. They got some xrays and a cleaning and after the cleaning Dr. Ditty came back to do his thing and tell us what's what. He's a very down to earth guy who is obviously a family man which I like and respect. He's easy to talk to as well and was good about answering any questions. Turns out the kids had one cavity each. ONE! Not ideal I know, but better than 6. And they said "Good thing we caught it early so we can take care of it before it gets bad" BIG difference from having to be put to SLEEP. So weeks later we returned for our cavity fills. No novocaine was needed and it was quick and painless. The staff was still friendly and nice and really eased my anxiety leading up to these cavity fills. Dr. Ditty is wonderful! Phew!!! We have found our dentist!

As always after being absent for the covid virus, I had a great visit and I finally got to meet Dr…read moreDitty and had a great assitant prior to seeing Dr Ditty

I been going there for a while. And I had panic attack that day so I walked away from my anxiety. I…read morewish they understood. I called again and refused to turn my call. I am so disappointed.

Everyone in this office is wonderful. No complaints from us. They are efficient with the care…read morethey give. I would recommend you take your kids here for orthodontist needs!