I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

My dentist sent me there saying he was a friend and had a 3d x-ray. The doctor was very…read moreprofessional but I could hear giggling and carrying on in the front on the office. The doct did take several x-rays before doing a very expensive root canal. I have other root canals in the past but I had a lot of pain after this root canal. After going to my own dentist several times in the next 5 months and having to go to my family doctor and also pulmonologist because I kept getting sinus infection, ear infection, bronchitis, and a constant headache all on one side of my head I finally went to a different dentist only to find out the root on that tooth had crack the whole way down the side. My tooth had to be pulled. So much for that 3d x-ray machine.

Finally Pain Free, therefore an Outstanding experience... Thank you Dr. 'O'…read more This was my third root canal. The first was a horrible experience; the 2nd I believe the doctor (now retired) diagnosed the wrong tooth since the pain never subsided. As you could imagine, on this visit I was a little reluctant and very skeptical, if not bordering on sarcastic, when Dr. Ibukun O. Olagbemi (AKA Dr. "O") enter the room. I was prepared for war, however Dr. O's bedside manner and soothing tone quickly changed my mood. As I explained my past experiences she spent additional time diagnosing where the pain was originating from. Much to her chagrin it turned out the source of the pain was deep in a tooth that was two teetch removed from where I reported the pain. Over the past two years no one was able to locate the source of this pain. The X-rays did not show anything, and the exterior of the tooth had no defects. Dr. O is very skilled, I was shocked when she indicated she was already done. I enjoyed the dialogue between her and her awesome assistant during the surgery. I had very little pain the days following the surgery. Therefore I needed very little medication for pain relief. If you are fortunate enough she may even serenade you with her beautiful voice as she did me.

Different dental practicioner, same statement : I hate going to the Dentist. Needed a root canal…read morein broken lower front tooth. My dentist referred me to Endodontics Assoc. I made an appointment with Dr. Henry Rankow. Went today at 9am. Scared to death. Survived the needle stick relatively well. Dr. Rankow took his time injecting the novacaine. He is a super friendly, kind individual. It was a relatively painless procedure. I was done in around 45 mins. It is 9:31 pm now and I've had no pain. I have to go back for a second root canal in another tooth in November and having been there once now, I am much more relaxed about returning. The staff are friendly and his chair side assistant was very kind and knew exactly what the dr was doing at all times and was ready with the equipment and supplies needed in a flash. The cost for the root canal was $650.00. I got a 5% discount for paying by check or cash. Please ask your dentist to refer you to this practice if you need endodontic work.

I've just had my second root canal done by Dr. Kusienski. She is a skilled Endodontist and very…read morecaring. The entire procedure is done with your comfort in mind. She personally follows up with a phone call(s) to see if you are doing ok and will help with any pain or swelling.

From the owner: We are an endodontic practice in Lancaster County, who is committed to delivering the highest…read morequality endodontic treatment and caring for you. We are the only board certified endodontist in Lancaster.

Dr Graham was very thorough with his examination and explaining what he found. He did my root canal…read morecausing no pain and asked that I see my dentist within a month to have a permanent filling placed.

I just 'enjoyed' my first root canal....yes, I said enjoyed because Dr Graham and Nurse Michelle…read moremade it happen in the most comfortable, profesional manner. I didn't provide the easiest 'tooth' as a patient but they made it happen to my great satisfaction...honestly, I didn't expect to be so pleased and comfortable with this procedure. I most heartily endorse Compassion Endodontics. John Sylvester Reading, Pa.

There's not a more caring, gentle, and able dentist anywhere. The staff are understanding and…read morehelpful. I stopped going there for a period of time due to the distance from my home, but I finally decided the extra drive time was worth it.

I've been a  patient of Wes for 30 years. Yes, 30. But I've recently fired him because he lacks the…read morejudgement it requires to provide quality care in my opinion. Basically, he has referred me twice to substandard and expensive providers that reflect poorly on Wes. First, there was Susan Korch for my wife's braces. She's overpriced, runs a factory with FIVE chairs she literally runs in-between, and didn't even know my wife's name after one year as a patient. She sticks trays in, asks if they fit, and moves on to the next patient. When I TRIED to ask her a very quick treatment question, she said there was no time for that, and that I'd have to set up a separate consultation. She also refused to give us our treatment plan, claiming "it's proprietary". What the hell does that mean? It's my WIFE'S treatment plan. You also take a # like at the deli when you check in, and get called to the back by #, not name. Is she running a bakery or an orthodontic practice? Why Wes would send my wife to a person like this when Rick Cramer is less than one mile away baffles me. He's a great orthodontist who runs TWO chairs and handles all the care himself. Wes also sent me to the most expensive oral surgeon (Conestoga Oral Maxillary Surgeons, Hummelstown), not just here, but ANYWHERE. He's $1000 more for a dental implant than they charge in New York City. I called the capital city of every state on the east coast and NOBODY came within $700 of their pricing. I found this out AFTER Dr. Greg Bell at Conestoga did my extraction and bone graft, which was ALSO more expensive than any other oral surgeon on the east coast by at least $300. And when I fired him and went to a different oral surgeon for the implant, he took a look at my x-ray and said the bone graft that Greg did was "sloppy" and may not turn into bone that he can use for an implant. And for THAT I paid $760 when I could have had it done for $400? When I queried Wes why he did this to a valued patient, and did he know they were the worst providers I'd ever been to, he didn't even take the time to respond to my email. After 30 years, I think I'm owed an explanation. Apparently Wes doesn't think so. Further, the crown I'll need after the implant? $2300 at Wes's office, $1300-$1600 at three other dentists I called. Guess where I'm going? You have a lot of choices of dentists in this area. I suggest you price shop and go with somebody you trust. I no longer trust Wes Davis, and will be going elsewhere for my oral care needs.

I been going there for a while. And I had panic attack that day so I walked away from my anxiety. I…read morewish they understood. I called again and refused to turn my call. I am so disappointed.

Everyone in this office is wonderful. No complaints from us. They are efficient with the care…read morethey give. I would recommend you take your kids here for orthodontist needs!

I was nervous when my dentist told me I likely needed a root canal. By sharing the process, keeping…read moreme informed, answering my questions and concerns, Dr Devey and his entire staff made the process "uneventful". Their office atmosphere is relaxed and friendly, casual yet professional. They genuineIy cared for my comfort and progress. I have learned there are many worse things than a root canal. I would/will recommend Dr. Devey to anyone requiring Endodontic services.

had an appointment today thought the drs helper don't know his name was excellent his helper was…read moreexcellent however the dr needs work on his bed side manner & to learn how not to hurt people I realize this is a business. I also understand that it's nerve-racking people are in pain and a little more understanding and kindness can go a long way. I would never go back there nor would I ever recommend anybody to this Endodontist.

They claim they take certain insurance but then when you call them they don't it could be the…read moreinsurance company but they said that this place takes my insurance

I just got the dreaded root canal. My experience was a super pleasant atmosphere, prompt and…read moreextremely caring staff and great information during the procedure on progress. My anxiety was overblown? Or maybe this is the place to go is more like it!

I found this practice under the worst circumstances - with a throbbing toothache. Fortunately, they…read moreaccommodated me with an appointment on the same day that my dentist told me I needed to see an endodontist for a root canal. Dr. Futato and his staff were terrific. While it took some time, the procedure was painless. When I called the practice the next day and told them that I was concerned because my jaw was still sore, a dental assistant explained that it was likely from the inflamed ligament around the tooth and it should clear in a couple of days. And it did.

Not impressed. My son had a root canal done two years ago and during a recent cleaning discovered…read morethe tooth was "leaking" and infected. Our Dentist recommended we go to a Endodontic. Made the appointment. They took my son back to get x rays and said I would come back after the x rays were done. Never called me back. The nurse came out 15 min later and said we are all done. What do you mean we are all done - she said we need to make the next appointment and left. I'm like - "are you going to explain what needs to be done"! They never explained anything. I had to keep asking questions for them to give me the information. The receptionist was very friendly - the back office staff - not so much!