Worst dentist I have ever been to. As long as you keep doing 'procedures' he is happy. The last…read moretime I was there for a cleaning and after that Dr. Katz came up checked everything and just loudly said BORING and walked away as there was nothing more to be done. This after I had spent a couple of thousand dollars when I did not have insurance. He gave me a 10% discount once because I was paying his full cost out of pocket. Also, while doing a root canal, he said he was having difficulty completing it and sent me to a specialist. That Doctor found a metal piece from his 'pick' lodged in my gum I think. I had to pay the specialist also. Terrible.

Dr. Katz preformed a root canal that eventually became infected twice in a two year-period. I was…read moresent to an endodontist who looked at the x-rays and found a broken wire stuck in the root of my tooth. The piece of metal couldn't be extracted, and I was sent back to Dr. Katz to extract the tooth. Not only did I have to endure the pain from the infections but had to pay the specialist for the amount my insurance did not cover. When I complained to Dr. Katz about the broken wire, he said, "You always take that risk." I stated that I didn't think I should pay for any of the extraction procedure. Dr. Katz did accept my insurance payment and did not charge me for my portion of the extraction procedure.

Watch how your billing goes! I was charged in full by Dr. Christman's office and my insurance has…read moresent them multiple payments since July. Here it is, October, and I have received no payments for the monies that I had already paid in full. To top it off, the insurance company has stated that they have a contract with this office and they should have deducted the amount rather than charged me in full to begin with. Looks like I'll be going to small claims to get my money. Aside from the sketchy billing department, I was treated by a young dental hygienist who was no where near as gentle as the lady they had 2 years ago, They had to give me extra local anesthesia the first quadrant yet when they did the next round a week later they decided to not bother with the extra anesthesia when they already knew I required more. I was jumping around like a fish with every poke. Fun times.

I was referred by my dentist for one procedure (gum graft buccal) and I had the choice of 2…read moredifferent periodontists. Dr. Christman's office had the first opening months later. After an examination, Dr. Christman told me that I needed 2 different procedures - the one diagnosed by my family dentist and another procedure on top of it. I was very nervous and decided to get a second opinion. When I went to a dentist for the second opinion, he was very angry and said that I didn't need the second procedure that the tooth wasn't bad enough to require another procedure. I was very upset and cancelled everything with this group and went to another periodontist who completed only the needed surgery. They did forward all my records to the second dentist.

My family has used Dr, Lahar for the last 25 years for wisdom teeth, extractions and several…read moreimplants. This past year, when I called, needing an extraction immediately for an abscessed tooth needing an implant, the office wanted to give me an appointment almost two months away. I made it clear that I was in a great deal of pain, had already seen my regular dentist, and had been using Dr. Lahar, and was a regular patient for many years, to no avail. I called a Periodontist, who I had never used, but who had been recommended by an acquaintance, and was given an appointment the next day. Tooth extracted, I then proceeded to have an implant. I will never call Dr. Lahar's practice or use them ever again. Ridiculous treatment for patients who have been loyal for a very long time and always paid every bill upon presentation.

Dr Lahar the staff are excellent, friendly and professional. I've had two implants at this office…read more In each case the process was flawless. I experienced very little pain. I've had the one implant for a number of years no issues. I will use Dr Lahar again if I need another implant.

Update: It's been almost 3- 3 1/2 yrs now since my first review of this place. Yes it was the tooth…read morethat was the issue and "not something else" like they insisted. The filling came out the tooth was broken. I went to a local dentist who stated that yes the tooth was broken like I thought when I went to the other place to start with. You know it is hard enough dealing with daily life to start with but for me in general I have mental health and physical health issues which complicate it even more so then when I need care I need for the "professionals" to "hear" ME. Sure they acknowledge that you are speaking to them but they do not "hear" you as they have already formed their own opinion and will treat you the way they want not the way you need. I had the local guy yank it out ended up paying out of pocket for it though and that was the only reason I went somewhere else to start with as I did not want to have to pay out of pocket. This experience left a very unpleasant memory that I am still trying to process and heal from on the mental health level. I need to find a family dentist but am absolutely terrified that the one I pick wont hear me like the dentist as Carlisle Pike Family Dentistry chose not to HEAR me and meet my needs per my request. It's so sad because like i stated they got me in quickly, the place itself was clean, the atmosphere was calming but I was not heard. Had I been I most likely would still be using them.

The best Dentist in the area Dr. Kosuri explains everything up front no surprises. She is patient…read moreand very good at what she does. I have had cleanings before where I have to cringe and take the pain from scraping but she is very gentle and there has been very little. I highly recommend this practice.

Finding a new dentist when you move is important. Herres Dental (HD) is now our home for dental…read morecare. My sons and myself go there for our cleanings and such. It's very close to home which is a big plus for me. HD is a beautiful office and has a nice waiting room. It has a TV but it only has photos streaming on it--very relaxing. Toys for all ages to help with the wait and coffee (Keurig), tea and water bottles. The dentist uses all of the newest technology and keeps up with the recent techniques. I had a small hole in my tooth due to grinding in my sleep. Because of that, I needed my very first filling. I was nervous about it and thought I would need a needle to numb the area. However, whatever technique he used, he didn't need to use a needle and the whole process was pain free. HD uses emails and text messages for appointments and conformation. The only thing I don't like is that they are closed on Fridays--well, they are open but they do surgeries. So, if you need to make an appointment or cancel an upcoming one, you have to wait until Monday. I *do* like the fact that they have evening appointments on Wednesdays. We've all been very happy with HD and with no issues.

(Original review from Google Maps on January 20, 2017.)…read more Having recently moved to the area, a friend recommended Herres Dental as a place who could understand my history of bad experiences with various dentists, working with me to address anxiety I had "in the chair" while patiently tailoring each visit to my level of comfort (including breaks during treatment, constant awareness of my anxiety level, and a willingness to always relinquish control to me, as the patient). I'm sorry to say that I did not find these things here. At my initial visit, they seemed to understand my past negative experiences and anxiety that made it very difficult to even walk through the door and sit in the chair. This was reassuring. At this same visit, I was told that I needed moderate work to repair several older fillings along with gum grafts in several places. (I don't dispute their diagnosis since I realize Dr. Herres was being as comprehensive as possible.) This news left me feeling discouraged, anxious, and fearing the work needing done. I was very anxious driving to the appointment to have my first two fillings repaired; thankfully, they did offer Nitrous Oxide to ease my anxiety, though I was so worked up that the Nitrous ended up having little to no effect at all. (My heart rate was very elevated based on the EKG machine they had me hooked up to, skyrocketing at various times before and after they began.) Early on, I noticed that Dr. Herres and his staff were either trying to stay on schedule for the day, or they were already behind. They were waiting on my readiness me to begin, as I showed no signs of "calming down" at all, evident by my heart rate and general state. Finally, I gave the signal for them to start. It took every ounce of effort within me to avoid becoming overwhelmed by my anxiety during the procedure; this created a sense that I was microseconds away from gagging or being choked (a common response for those who suffer from severe dental anxiety). As we were nearing the end of the procedure, I could no longer hold it together. I gagged repeatedly, coughing, and had to sit up. Because we were in the "filling" phase of the procedure, he had told me previously that we would not be able to take breaks any longer. Because I had forcibly taken a break, I knew I had just ruined the work Dr. Herres had done so far. I felt terrible, from shame over my inability to hold it together, and for so greatly derailing the work he had done. Shaking my head and saying, "I'm so sorry, I just ruined all of that, didn't I?" Dr. Herres responded with, "yeah, you did. We have to start all over." Dr. Herres' response seemed to communicate his lack of awareness as to how his patient was truly doing in the chair (the heart rate monitor indicated this clearly at various times), his insistence to continue even as I showed signs of panic, and his words of frustrated exasperation to me after I struggled so much that I gagged and had to sit up to recover. I recognize the difficulty of having to go through a procedure like this with a making it far more difficult than usual. But the marks of a good healthcare provider are being able to "read" your patients' individual needs, levels of discomfort, and overall state, as well as being able to stop or make provisions for a different approach. If you suffer from dental anxiety, please find a different dental office. I don't doubt that Dr. Herres understands his patients, but he either grossly underestimated my situation or was in such a hurry to get through my procedure that compassion was lost. On the specific day that I was there, his ability to handle me, even in my self-induced, elevated, anxious state through fearing the procedure weeks in advance, was a clear indicator that he and his practice are not equipped to handle those with severe dental anxiety. (Please see this page for a clear picture of what it feels like to suffer from severe dental anxiety. The symptoms are the same, though abuse is referenced here: http://www.dentalfearcentral.org/fears/abuse-survivors/)

I had a great experience. Dr. Patel and his staff are fantastic and I don't say that to mean…read more"overall it was a great visit" or "despite 'fill-in-the blank' happening, my visit was very positive" or other statement that has to be qualified. What I mean is that there was not a bad part of this process. I am 16 hours removed from my first root canal and I. Have. Not. Felt. ANY. Pain. None. I felt no pain in the chair, I felt no pain yesterday afternoon, and I am feeling none this morning. Dr. Patel exudes an air of competence that I found very comforting and it made everything go so smoothly. I'm a high anxiety patient who is unreasonably terrified of dental work and I'm a jerk for not remembering the name of the Dental Assistant from my first visit, but her soothing and professional bedside manner kept me there feeling listened to and safe at my first visit and 'Cassie' was fantastic in the same role the day of the root canal. They treated me with such compassion and I am so appreciative. 'Jay' handled my cleaning and I can't say enough; I've never had a cleaning go better and she took the time to answer all of my questions and talked me through everything. She is a goddess. The front office staff has been judged very harshly in these reviews and I can only say that I found them to be helpful and accommodating. This is the practice you're looking for. You should call.

I completed the Six Month Smiles program at Hershey Dental in 2015. My treatment focused only on my…read moreupper teeth because that was where my cosmetic concerns were (flared front teeth). After treatment, I was given a bonded lingual retainer behind my two front teeth. Over time, I noticed my teeth beginning to shift again. I returned to the office to discuss my options and was provided with a single Essix retainer. When that retainer eventually broke, I reached out by email hoping to obtain a replacement. I was told there wasn't much they could do to help me, which was disappointing since I wanted to maintain the results of my treatment. Unfortunately, my teeth continued to shift to the point that I ultimately had to start a completely new treatment (Invisalign) in 2024, which I completed in 2026. This meant additional time, expense, and inconvenience years after my original orthodontic treatment. I understand that teeth can naturally move over time and that retainers require maintenance, but I wish I had received more comprehensive long-term guidance and support when I sought help. My experience left me feeling that maintaining my results became my responsibility without adequate assistance from the practice

Finally found a decent dentist that takes my insurance! Making an appointment was fast & easy. The…read morenew patient paper work was done online before my appointment. My hygienist was Heather who did a great job. No slips, no pain, very thorough and friendly. She was very kind and patient as I managed my anxiety attack. The dentist was great (sorry, I forget his name). Through & gentle. I asked questions about a new night guard & he was pushy with other services like other dentists that I have used. The office was easy to find, very clean, and comfortable. The only downside is the overwhelming air freshener usage in the waiting area and bathroom. It made my eyes burn and my chest was getting tight while in the waiting room. Fortunately, I was only waiting 2-3 minutes. But if you are sensitive to air fresheners, this isn't a good place for you unless they make arrangements to use a different entrance. The treatment room was fine. Just normal dentist office smells. I did make another appointment & look forward to returning.

They always do an awesome job on my awesome teeth. I can count on them to fill all my needs.read more

I have taken my kids to Dr. Sicher for a few years now as it has been difficult to get in with…read moredentist in our insurance plan. I probably have had maybe two sentences of conversation with the dentist over these years as he acts like it is painful to talk to you and he spends less than 5 minutes with the patients. The hygenists are friendly and they will admit that Dr. Sicher prefers for the staff to speak with and explain things to patients. The real pain comes with procedures that he rushes through without adequate analgesia and then again when you get the bill. They charge more for procedures than I have seen any dentist charge and you get maybe 1/3 of this back from insurance if you're lucky. They will not hesitate to cancel or reschedule you the day of an appointment and the office staff is not friendly, accommodating, or apologetic when they jerk you around with scheduling even after your child has taken off school for the visit. If you are looking for a personable practice, keep looking as we are doing now.

Went to a new dentist, they caught cavities that this dentistry did not catch. Dental hygienists…read moreare kind and personable, can't say the same for the dentist. The receptionist you can never get through to and when you finally do, good luck making an appointment for a spot in the next 7 months. They always seem to be "closed" when you call even though it says on google that they are open. Overall, there are better dentists to go to that will give more detailed check ups and customer service.