I absolutely adore Abby. Years ago I found myself couch surfing with my dog Tatum. I had no where…read moreto go. At one point I was living out of my car. I looked into several boarding places and finally left one and just cried. It was so dark and I just didn't have a good feeling leaving my baby there. I found Abby's number and explained the situation to her and she asked to meet me and Tatum. She said she would do what she could to help me. This woman completely saved us. I was able to board Tatum for about 2 months while I worked my butt off to get a new home for us. She allowed me to pick him up and spend the day with him and bring him back the same day. Abby was so good for my dog Tatum. He had severe separation anxiety and would scream if I left the house to go to the store. Being in boarding with Abby he learned that the world isn't so scary and he can be loved by many. He learned more social skills and played his heart out with other dogs. Abby always kept me updated and sent me so many photos reassuring me that he was ok. She ended up getting two Pyrenees of her own just like my Tatum. Tatum absolutely adored Abby. She is such a kind gentle soul and you could not find a better place to leave your pet than with her. We love you Abby!

Abby is a friendly person that's taken great care of my dog, Chloe. She is great with the dogs, and…read moreChloe just loves her!

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

This vet is the WORST…read more After receiving a second opinion on my Dog's broken bone, it was discovered that instead of ordering the correct splint for the injury or sending me elsewhere, Coldwater "rigged" one together. The rig was not even protecting the injury and ended up causing my animal MUCH more pain and discomfort than the actual break itself. Not only that, I was told that if the break did not heal correctly, the next step would be amputation. This worried me and my family sick. The second Vet assured me that there would NEVER be a need for amputation from the injury to my dog, EVER. Worst case scenario was way better than the fear Coldwater sold to me. Also, They charged TRIPLE the cost of any other vet in Weber County. Literally, call anyone else. Please.

Great place and definitely recommend it. My only negative and reason for not giving a 5 star review…read moreis their lack of front desk support. They never answer their phone. It is VERY difficult to get a live person to answer.

I recently lost my fur baby of 18.5 years. She was a patient of N.O.A.H. her entire life starting…read morewith vaccinations, getting spayed, and numerous other occasions. This vet is incredible. They always treated Coco with so much love, were always gentle and soft, and literally saved her life on a few occasions, and were always willing to listen and guide me on her health and care. Dr Stoker and Dr Decker was so thoughtful and loving to her throughout her life and Dr Davis was so kind and helpful at the end of her life, even calling to check on her and her even calling to convey his condolences. The staff and techs at NOAH are the absolutely most loving and kind. I could call and they would always be willing to guide and give me advice. If I ever get another pet, I trust them completely with its health.

Dr. Palmer is the absolute best. She takes the time to…read moretalk with you and explain any issues and answer any questions you might have. She is very kind and caring. You can tell she loves what she does. We have brought all our animals to her at NOAH for the last five years. The facility is also top notch. We have brought four different cats, and 3 different dogs into see her. We are very grateful to have her in our animals lives.

These guys are next level! their results, are nothing short of amazing. I have owned dogs my whole…read morelife, at 50 years old I thought I knew a lot about dogs, everyone at dons pet care is an expert. the owner and her daughter are, well take Cesar Milan times him by 100 in every aspect and you have the owners, that expertise and level of professionalism trickles down throughout the organization. if you need help wth training look no further.

We recently went out of town for my daughter's wedding and left our two German Shepards in the care…read moreof Don's pets. Heather was absolutely fantastic, and good natured, about taking all the information about the dogs and what treats they get when. :) Our fur babies received excellent care and were their usual happy, healthy, selves when we picked them up. knowing our girls were in such great hands certainly helped us enjoy the event that took us out of town. We will definitely use Don's Pets to board our girls in the future!

It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

I've taken My dog there several times to get his nails trimmed & they have done a wonderful job…read moreevery time! They are a lot cheaper than most places & the staff has always been Great! Keep up the good work

They have gotten very expensive in the last few years. We have used their services for 20+ Years.read more