Absolutely, top-notch service. I'm impressed how clean it is when i come in. And the service is…read moreremarkable Drew checks in the guests with fine Professional skills. I can tell they treat these animals right.By the way , the other animals act , I see dogs wagging their tail.Just waiting to get pet. They do a great job. Definitely.Cannot forget about the groomer.She is absolutely amazing what talent she has. Each and every dog looks absolutely beautiful. By the time they are done. These guys are someone you can trust, leaving your dogs overnight.Even if they need medication, they will make sure it gets done.Thank you so much , k nine team

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

These guys are next level! their results, are nothing short of amazing. I have owned dogs my whole…read morelife, at 50 years old I thought I knew a lot about dogs, everyone at dons pet care is an expert. the owner and her daughter are, well take Cesar Milan times him by 100 in every aspect and you have the owners, that expertise and level of professionalism trickles down throughout the organization. if you need help wth training look no further.

We recently went out of town for my daughter's wedding and left our two German Shepards in the care…read moreof Don's pets. Heather was absolutely fantastic, and good natured, about taking all the information about the dogs and what treats they get when. :) Our fur babies received excellent care and were their usual happy, healthy, selves when we picked them up. knowing our girls were in such great hands certainly helped us enjoy the event that took us out of town. We will definitely use Don's Pets to board our girls in the future!

I bought a high energy dog that I thought I could train myself. Once he hit six or seven months old…read morehe started becoming reactive. I tried a group training class and it was a miserable fail... we were basically kicked out. I was given a lot of advice, but after weeks of going to parks and walks, I wasn't making any progress. Thats where K9 fluent came in. I love their training options and structure. I did a 10 day boot camp. The training seems expensive, but is an amazing value since it includes them working with your dog, private lessons, group lessons, an e collar, and a place cot. They picked him up in the mornings and dropped him off at night. The private lessons were great so that we could start working with him at home. I've only joined one group class, but it was a great way to keep working on our skills. They do such a great job to really challenge your pup and put them in different real life situations. I'm so glad I was recommended to them. I had looked at numerous trainers, but I didn't feel comfortable with any of them. Many were too far away, had poor communication, or mixed reviews. Thats not the case with k9 fluent. We immediately felt comfortable with the owner when we had our consultation. Every trainer with the company has been knowledgeable, kind, and helpful. 10/10 recommend.

From the owner: At K9 Fluent Professional Dog Training, LLC, we understand the challenges you face as a dog parent…read morebecause we’ve been there too. Our trainers have all experienced the frustration, confusion, and feelings of failure that can come with dog training. But don’t worry—you’re not alone. Our team has the knowledge, skills, and passion to guide you through the process. We know how difficult it can be to learn a new way of communicating with your dog, but we’re here to support you every step of the way. Effective communication builds a strong bond of trust and respect between you and your dog. Unlike a one-trainer system, we work together as a team to provide the most realistic training scenarios possible. ​Our programs, designed by our Head Trainer, are crafted to achieve the best results for your dog while also keeping you accountable. Progress depends on your involvement, and our staff is here to help guide you through each step. We tailor our approach to each dog’s unique needs, and during every lesson, we update you on your dog’s progress and teach you how to meet their needs. Through this journey, we not only grow attached to your dog as if they were our own, but we also develop a strong connection with you as we work together to achieve results. To us, you and your dog become part of our family, and being part of the K9 Fluent family means we’ll always be here for you!

DOESN'T EVEN DESERVE 1 STAR -- EXTREMELY DISAPPOINTED…read more I am genuinely so disappointed and thoroughly shocked by this experience. We went into PetSmart to buy a 50-cent fish, and somehow this turned into the most ridiculous experience. The employees wanted me to tell them the exact dimensions of my tank and basically everything that was in it before they would sell me the fish. Like... am I supposed to have the exact measurements and entire contents of my fish tank memorized off the top of my head while I'm standing in the store?! I came in to buy a 50-cent fish, not take a pop quiz about my aquarium. Then they told me they would not sell me the fish because they didn't think I was bringing it to a safe location. Excuse me?! You have no idea where I'm taking it, what my setup looks like, or how I care for my fish, yet you decided I wasn't providing a safe environment based on a few questions I couldn't answer perfectly on the spot. And this is what REALLY gets me: PetSmart had well over 200 fish crammed into a small tank together, but they refused to sell me ONE fish to put in my own larger tank, which is actually bigger than the tank they had all of those fish living in. If that store tank is supposedly acceptable for hundreds of fish, then why is my much larger tank supposedly not safe for one fish?! The fish was 50 CENTS. What more could I possibly be asking for?! I wasn't asking for some exotic animal or something unreasonable. I wanted ONE little fish. Apparently, though, I'm expected to spend $40+ on a new tank because the tank I already have supposedly isn't good enough. If there is a specific tank size required to purchase a fish, THAT NEEDS TO BE CLEARLY ADVERTISED BEFORE CUSTOMERS WAIT IN LINE TO GET A FISH. Don't advertise a 50-cent fish and then suddenly tell people they need to spend $40+ before they can take it home. It is also pretty ironic that PetSmart will put the fish in a tiny plastic bag for you to carry it home in, but then act like you need an extremely specific setup for it to live in. If these standards are so important, they should be consistently applied. And honestly, the employees' attitudes were the worst part. They were incredibly rude, dismissive, and acted like they couldn't care less. I understand wanting to make sure animals are going to safe homes, and I completely support responsible pet ownership. But there is a respectful way to explain a policy, and this was NOT it. If PetSmart truly believes a fish needs a certain size tank to be safe and healthy, then PetSmart should make sure the fish in their own store are being kept according to those same standards. I left the store genuinely shocked that I was refused a 50-cent fish because they decided my home wasn't safe without even seeing it. The entire situation could have been handled politely and professionally, but instead the employees were rude and made me feel like I was doing something wrong. PetSmart, do better. Be clearer about your requirements, treat customers with respect, and maybe make sure your own fish displays reflect the standards you expect customers to follow.

We had to take our dog in to get her nails ground down (she doesn't let us do it at home), and the…read morestaff was fantastic! The lady who did her nail grind was very friendly and SO good with my dog when she was anxious. I took some photos through the window they have without my dog noticing; I wish I remembered this worker's name but she was fantastic! We will definitely be back when her nails get long again.

My dog was happy after coming home from his appointment and looked great. Kerstin is very helpful.read more

From the owner: I get dogs feeling good, and looking great in my private dog studio. Located in a quiet…read moreenvironment, allowing dogs to relax, we have the best grooming experience that leaves your pup happy and fresh. I offer full groom, bath and brush, ear cleaning, nails, anal glands, deshedding and sanitary trims. I love to work with the dogs who have a reputation because your best friend, naughty or nice, will be my friend too when we're all done.

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.