I had an MRI done in 2018. Later that year they sent me a bill for a full amount, without going…read morethrough my insurance first. I reminded them to go through my insurance and they said they would and then send me what remains. I did not hear back from them until the following year when they sent me the same bill. This time, I reached out and shared with them the claim information that said it was paid by my insurance, including the day they cashed the check. They thanked me and said they would reach out if they needed to. They never did. Now, in 2020, I just received a letter from a collection agency with a false charge and had to prove, again, that they received compensation for their work over a year ago. A center that falsifies documents so that they can push their billing hassles onto a collection agency for them to do their work is a business one should avoid at all costs. Pun intended.

The staff is great!!! I am definitely going back. The ladies are so kind. The mammogram is very…read morepainful.

Quick and simple, lady was friendly at the check in, quick to process and carried over paperwork…read morefrom another NJIN. X-ray was fast and though you have two different doors, one side does x-rays, the other side is MRIs and ultrasounds. They can process you on either side, and will send you to the right side to wait in the right waiting room. Small parking lot available, although street parking is also free for 2 hours.

Complete Incompetence and Total Disregard for Patients…read more New Jersey Imaging Network is hands down one of the most disorganized and unprofessional businesses I have ever dealt with. They changed my appointment three times without notifying me. Every time I called to confirm, they couldn't even find my information. When I showed up after taking a full day off work, they still had no idea who I was. I was forced to repeat my phone number and email over and over to multiple staff members who clearly had no clue what they were doing--constant holds, transfers, and excuses. As a result of their incompetence, I lost $500 in wages for absolutely nothing. Twice I was given the wrong address and I even told them 445 Chestnut St. in Edison New Jersey is an empty field. Twice they told me Edison New Jersey when it is Union New Jersey! This place is run by mental midgets who I would never ever never recommend them to anyone unless I really didn't like the person. Their three-star rating makes sense--this appears to be a pattern, not a fluke. Do not go here. If you value your time, your job, or basic professionalism, take your business elsewhere. This place is a complete mess. There are much better places to get an open air MRI for a CAT scan there are some great ones in Edison New Jersey that have nothing to do with this place you could find some in New Brunswick as well stay away from NJIN Union New Jersey and the morons that work at this place. Using the term moron is actually too good for the people that work at this place. I bet you if I ran inside and screamed Immigration the building would empty.

Getting to office building that houses Overlook Imaging was like driving along a spaghetti noodle,…read morewith all its twists and turns, and the office itself looks as if it hasn't been updated since the 1990s. The receptionist was efficient, though not overly pleasant, which is not a big deal. (Hey, I wouldn't want to start dealing with all types of patients beginning at 8 a.m. either!) The imaging technician was lovely and patient, explaining what was going to happen and making conversation, which made the entire visit fly by. (She's the reason for four stars instead of three.) The CT scanner appeared to be state of the art, while the x-ray machine also seemed to be of a current generation. It was a pleasure to undergo two sets of imaging procedures, and I was in and out within 20 minutes.

Care decent. Billing awefull!!!!! I have writen and called many times to correct an error but they…read morejust keep sending the same bill. This has gone on for over a year. Makes me feel like not a mistake. Crooks!!!

I have spent almost a week going through their automated system, leaving messages regarding lack of…read moreaccessibility to my portal for information. Each time when I finally spoke to someone I got a commitment for a call to resolve the technical error issues I was seeing with a promise for a call back from IT. No call, just an e-mail with instructions to create a new account, although I already have one, and surprise, surprise, it did not recognize me and or gave me errors. A few e-mails back (not a call) this must not arise to the importance to pick up the phone. Then I'm asked for Personal information on an e-mail, as if this type of information is not vulnerable. Then I call back and ask for a compliance office phone number to lodge a complaint and they kept giving me another person from the call center, so 45 minutes later I get the number and surprise, surprise; the recording says the phone number is restricted or unavailable. So if access to information on a portal is important you may want to reconsider, I'm sure it was billed already though, no issues there...

Astred is absolutely wonderful and provided my husband and I with the most special experience…read more Highly recommend!

My husband and I had such a great experience! Astrid was so pleasant and worked really hard to get…read moremy shy baby to show his face. Thank you all again!

I have gone to this place for many years now. They have all my history and information. My question…read moreis: WHO does that? You're a rep and I am the customer, calling you to make an appointment for my annual. Then, I noticed the phone was totally quiet, and.... it hung up on me. Ok. That happens sometimes. But, THEY DIDN'T CALL ME BACK!!!??? OK. I can gladly go somewhere else! BUT just know that your phone reps are HORRIBLE. Don't bother trying to call me after this. Not going back to you. If you don't value my business, then you won't see me at any of your offices! Thanks, NO thanks!!!

I went in for preventive bone density screening with doctors prescription code Z13.820, which is…read morealways zero copay for preventive For some reason their billing dept . keeps billing me for different procedure code and a fee . I have tried several times to straighten this out over the phone , they keep saying they will send it in for rebill and I get the new bill and still the same. I went to the Morris Ave location once and they said they will turn it over to a manager, the manager does not do anything but send in for a rebill , and i get the same invoice I will be going to the local office again tomorrow ( Saturday) They wont have any answers for me , as they are just staff i will push for another manager that can assist

I've been searching for the right place to start my skincare journey since I'm getting married next…read moreyear, and I'm so happy I found this spot. For my first appointment, I booked a Hydrafacial, and it absolutely did not disappoint. My esthetician was incredibly knowledgeable, took the time to explain everything, and gave me personalized recommendations and a realistic plan to help me reach my skin goals before the wedding. I left feeling refreshed, informed, and genuinely excited about the process. I'll definitely be back in a few weeks for my next facial, and I can't wait to see the progress!

We were referred to Menon by our physician-surgeon to help address some nerve pain. After some…read morehesitation on going due to some insurance matters, we went to find out if someone can be done to assist my spouse with his discomfort. The office location is convenient, although challenging with the many 1 way streets in the area. I recommend checking the map of the surrounding streets to see where you actually need to turn to be able to get into the parking lot. Upon entry, we were greeted by a friendly individual at the front desk. Within minutes, we were seen by Dr Menon. After some very in depth questions about why we were there, she was able to quickly assess what may be happening and offered a shot to help with the pain. She was quite attentive to my spouse and listened to everything he said. Before any shot was provided, she made sure we were made aware of what to expect cost wise so - no surprises. All in all a pleasant visit and we were happy she was able to immediately assist with the current issue. Would highly recommend her office.

After having a negative experience with a vein center last year, I was very nervous and…read moreapprehensive about seeking a new doctor for treatment. I was grateful when a co-worker recommended Dr. Delaura; the doctor she used for varicose veins treatment a few years ago. I decided to call his office and make an appointment for a consultation. Upon meeting Dr Delaura and his staff, I was confident that they were highly experienced and could help me take care of my varicose veins in the best manner possible. From day one, his entire staff was professional, friendly, and made the process simple and pain-free for me. I highly recommend Dr. DeLaura and his team at Image Guided Surgery. I am very pleased with my results.

I tried them 3 times and don't understand how anyone gives them a five star rating. They came…read moreunder new management and the office staff is so much better. But it's a great hassle to get images. There is no easy online link. You have to wait 30 minutes for a disc and pay $10? There tech is great. Appointments go smoothly, but the rest is horrible. No customer service. 6 attempts to contact office and 3 email requests and I finally got front desk who told me to go online and flatly hung up on me as I was explaining the problems. Someone called me back and left vm but it was garbled. Next MRI will be in NYC if I can't find a closer standup mri in NJ.

This is my third time there and they are extremely professional and patient as I suffer from MRI…read moreanxiety. They have the best open MRI, extremely open and comfortable as I am a large man, 6-4 275. Daniella the technician was amazing and kind.

As part of Atlantic Medical Group, with another superb practice at Basking Ridge, New Jersey,…read moreMaplewood Family Medicine offers three excellent, patient and communicative doctors: Dr. Karen Young, Dr. Christina Johnson and Dr. Priscilla Miguez. Having seen all three at one point or another, I'm happy to say that they all take the time to listen to your concerns and can also suggest tips to keep healthy and not need visits as often! The process of scheduling can sometimes be a bit frustrating, since they do tend to be busy. Online scheduling is also available and can be a good option. Keep going to your annual check-ups because an apple a day is not sound medical advice and won't keep the doctor away!

They used to be good caring physicians but since COVID they really changed.. at least with me …read more. calling on for a rx refill takes anywhere from 4 days to a week.. they are not that busy .. been a patient there since 2011 .. when you are in the office long wait times lead to frustration.. wish Dr Rizzo of Union Family Medicine didn't move .. he was top of the line