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Mill Design and Blinds

4.5 (10 reviews)
Closed 8:00 am - 7:00 pm

Services - Mill Design and Blinds

Motorize existing window treatment

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Review Highlights - Mill Design and Blinds

My husband and I are repeat customers with Rick, Rob, and their highly skilled team.

Mentioned in 7 reviews

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Exterior Home Services

Exterior Home Services

4.7
(15 reviews)

Nothing but great things to say about Brian and his crew. We quoted several roofers, and not only…read morewas Brian the most competitive bid, he was also the most responsive, answering all of our questions in an extremely timely manner, and he provided his quote to us the same day he came out. Brian was extremely prompt. He was on time for the initial quote, on time when he said he was coming over to drop off samples, and he and his crew were even a bit early on both days of work required to complete the roof. Brian was extremely patient and helpful throughout the process, answering all of my questions, and taking the time to get on the roof himself to take close up pictures to show me the issues that we had so that I was better educated. We needed to have the entire roof replaced, and Brian told us it would take one day, possibly two worst case scenario. Turns out out roof was not properly vented and so we had FORTY sheets if plywood that needed to be replaced. Had it not been for that extreme amount of additional work, I am certain they would have finished in one day. Both days the weather outside was approximately 15 degrees, but that didn't stop him or his crew. They were at the house by 7:30 AM (on Saturday and Sunday), and didn't leave till after the sun went down the first day. Very hard working, cleaned up after themselves each day as immaculately as you could hope a roofing crew to. We had the roof done in early November, and there has not been an issue yet, so I haven't had to call Brian back to fix anything (though given our experience up till now, I have no doubt he would make it right back out here).All told, it was an extremely pleasant process working with Brian and his crew, and I wouldn't hesitate to recommend him to anyone who would listen. Thanks again for the great work guys!

Just hired them for new roof and some trim work. Brian, owner is nice guy and came away from our 2…read moremeetings as someone who does good work. Reviews are solid. Expect to give him and his team a 5th star after the job is done

Design Center West

Design Center West

4.5
(15 reviews)
$$

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Mill Design and Blinds - blinds - Updated July 2026

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