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    Mill Cove Laundry

    1.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    9 years ago

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    Same Day Dry Cleaners

    Same Day Dry Cleaners

    (3 reviews)

    Bedford

    I've never had a positive experience here. I've witnessed…read morethe owner belitting and verbally abusing staff. MANY customer complaints have come in and out of this Dry Cleaners. The owner does not care! Would avoid this location and any others associated to this owner personally.

    I dropped off a "crested" blazer for cleaning with a special emphasis to be careful of the buttons…read moreas they were special order. The clerk dutifully annotated the invoice for special care. (I was not advised that the cleaners were not responsible for lost buttons or there was a disclaimer on the back of my receipt). A week later when I picked up my blazer I found that indeed a button was missing and the crest had been damaged. I was advised by the clerk, later that evening, that the manager had picked up the blazer for repair? Not having heard any thing further after a week I called to check on the status of my jacket. The clerk who answered was completely oblivious to what the problems were and told me to call back later to speak with the clerk I had originally dealt with. In doing so I learned the crest had been fixed and the manager would agree to sewing on a new button if I brought it in. (still no advisement that the cleaners are not responsible for lost buttons) Well I have ordered the new buttons and tried to negotiate a settlement for the cost of the buttons including shipment and taxes. The clerk intervened on my behalf but was told in no uncertain terms that she should know they were not responsible for lost buttons. They are still willing to sew on the button but I would have to bring the blazer to them (120 km round trip - are you kidding!) This company is obviously not very adept with customer relations and I would never recommend them to any of my friends/acquaintances. GDS

    Mill Cove Laundry - laundryservices - Updated May 2026

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