Wow! Seriously impressed with the Milkshake Factory. Milkshakes were perfectly sweetened, smooth and absolutely delicious! We purchased the strawberry banana and the chocolate brownie fudge. Service was quick and easy. Store was clean and parking was pretty easy to get a spot when we went at 7pm. read more

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The gods of all milkshakes. Tbh I ran by this place one too many times and I finally decided HECK LETS GIVE IT A GOOOOO. I can't lie I walked in like 10 mins before the closed ( I know I'm so so so sorry but hear me out) the staff still gave me smiles. We ordered a peanut butter meltdown shake. Holy Mother Of Pearl Woah. Quite literally I kid you not was taken back. I'm so not into icecream ususally a gelato typa girl but my brother really wanted it thank the heavens I went with him. This will for sure be my new go to dessert place. The environment is so cute. They got little games outside like connect 4 and Corn hole. Gonna sound biased but I do like this better then Culver's and Andy's. Yes you may be thinking "jar those are custards that's unfair to compare." Girl listen and hear me out....ok I don't have any back up but trust you'll understand me when you try this place out! So good read more

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Wow! I'm not usually an ice cream person, but I decided to stop by for their grand opening--and I'm so glad I did. As soon as you walk in, you're greeted with a wide variety of assorted chocolates that you can sample before buying, and they are seriously good. It's a fun touch that immediately sets the place apart. I ordered the s'mores shake, and it was amazing. I love anything s'mores, but only when the chocolate isn't too overpowering--and they nailed it here. The flavor was perfectly balanced, with just the right hints of chocolate and more of that classic graham cracker and marshmallow taste. To top it off (literally), they finish it with a toasted s'mores marshmallow, which was the perfect finishing touch. Definitely worth the visit! read more

MilkShake Factory - S'mores milkshake - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

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D.e.l.i.c.i.o.u.s milkshakes............period. Yesterday, we dropped by the newest Gilbert location. The first spot in AZ opened in Chandler nine months ago at Alma School and Chandler Height Roads. Nestled behind the Hilton Double tree and Tru hotels on San Tan Village Parkway is a 40 plus seat chocolate/shake shoppe. This multi generation, hand spun milkshake sweet store is charming and clean. The service was friendly with free chocolate samples given! This wet my appetite for more creamy sweet chocolate! I ordered a Chocolatier shake. Most concoctions on the menu are $8 +. The chocolatier was no different at $8.65 but I forgot about the Alexander Hamilton I just dropped after sipping on this indulgent thick shake. The rich cocoa, semi-sweet chocolate chips, melted fudge, oven-baked fudge brownie and ice cream incorporated in a cup was magnificent! Yelper tip: For their official grand opening on Saturday April 11 noon-4pm they will be offering buy one get one free shakes. (While supplies last.) Go get your cup of happiness. read more

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Super cute location! This was my first time trying them out and I enjoyed stopping by. We were kindly greeted as soon as we walked in. I looked over the menu and decided to go with a regular strawberry shake. My mom accepted their chocolate sample and the chocolate was really good. We sat down and waited a few minutes. They called out my name as soon as my shake was ready. The strawberry shake was really really good. It wasn't too sweet - just right. It was creamy, not too runny, and it tasted like a perfect strawberry. There is seating inside and also seating outdoors in the plaza. read more

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My family and I were able to attend their grand opening. It was great to see that this was a family run business and it looked like everyone was helping out that day, including the kiddos. Everyone was friendly and the line moved fast. The Milkshake Factory is located in a new development area in between San Tan Village and Main Event. They offer an array of chocolates, traditional and gourmet milkshakes. We decided to share a classic strawberry milkshake and their s'mores milkshake. It definitely satisfied our sweet tooth. I love that they offer split cups, making it easier for sharing. They offer indoor and outdoor seating with an adjacent grass area with lawn games. We are happy to see this milkshake factory in our neighborhood and look forward to coming back soon. read more

MilkShake Factory - S'mores milkshake - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Super cute place! Tasty milkshakes. They are definitely fancy, with chunks of chocolate or fruit. We got to sample some of the chocolate bark while in line; it was also delicious! I ended up getting a sundae instead of a milkshake. It had tons of toppings. I guess I'm a bit of a milkshake purist so I would call them something other than a milkshake. Very good, but very sweet. Definitely worth trying out! Staff was very friendly! read more

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I supremely appreciate a robust menu that is not overwhelming! Every item seems like a solid option - interesting flavor combos without being weird for weird's sake. Light, bright and airy. Lots of tables inside and out (misters were going, but it IS Arizona in June!!). And the cashier was a complete delight. She gave us time and space as we took our first dive into Milkshake Factory! Made great suggestions and was able to give us a knowledgeable breakdown of the ingredients (I have been at establishments where I asked if an item contained dairy and was told, "No, just a little heavy whipping cream" ‍) Honestly, we don't live on this side of town - but now that we know about this place we'll make the drive!!! read more

MilkShake Factory - Non-Dairy (mostly! I might have said 'yes' to the whipped cream!!) Mint Cookies & Cream, and Chocolate Raspberry Truffle - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Amazing sweet treat spot. Loved the free sample of chocolate bars will be back to purchase a 6 or 4 pack. I got the mint chocolate milkshake which had oreos and mint ice cream there whipped cream is so good that they add on top. The staff was super friendly and inviting, great customer service. Ambiance is super cute reminds me of a milk/dairy farm. read more

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Honestly I think the chocolate here is just better than the shakes (that I've tried so far). The chocolate has a really creamy texture and flavor. The service is also so friendly and for being so busy they move quick and have a system down. I ordered the raspberry and cream and it was a good flavor and texture. We also ordered the birthday cake which was disappointing. It was icy and just wasn't that great. read more

MilkShake Factory - Raspberries and cream - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

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Yummy shakes! I tried their raspberry and creme shake last night and it was delicious. The staff was friendly and welcoming and the inside is spacious with plenty of seating. Cant wait to try some more! read more

The milkshake is delicious but I got a bad server today and made me disappointed. I will go back because food and shakes are great

Really tasty little milkshake. It was like a "regular" size so not a small but not a medium. I got the s'mores. It was good but as a wisconsin girl with an ice cream/sorbet/gelato/custard/soft serve, etc obsession, I would say not $12 good. In this economy that's pretty pricey but it was presented well. There was a couple just getting their treats as I arrived so wait time was like 2-5 minutes after I ordered. I'm sad because they didn't give a receipt so I couldn't redeem the welcome points (25) and something else worth 10 points. It was clean inside and well decorated, simple and bright. The shake itself had a good flavor and the marshmallow syrup on the inside brought out the graham. read more

MilkShake Factory - The topped marshmallow was a nice touch. Excuse my anxiety fingernail... - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

I heard about a new ice cream place near SanTan Village, and found this place by accident. Tucked in the new center south of Top Golf and Main Event is this gem, Milkshake Factory. Amazingly delicious shakes, barks, cake pops, and other desserts. This visit we tried the Cookie Jar, Smores, Cookie Bark, and Chocolate Cake Pop. All super sweet and gone in minutes. There's a cute play area outside for the kids to run around. Outdoor and indoor seating. Family friendly atmosphere. Great place and I hope it's here to stay. read more

MilkShake Factory - S'mores and Cookie Jar shakes. - Ice Cream & Frozen Yogurt Near Me - Gilbert, Arizona

Milkshakes were so YUM! $10 is a bit pricey though. Lots of options to choose from , great outside area for kids to run around. You get a free birthday shake if you sign up for their rewards. read more

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Super friendly staff (like, really helpful and patient), and delicious shakes. We will be back. In fact, I'll be looking for excuses to come back. Non-dairy options too - worth a visit read more

Fun, clean, yummy milk shakes and desserts! Service was great. Definitely a go to place for summer fun read more

Awesome ice cream and chocolate, perfect addition the area. You can get in and out of the line quick even though the option are extensive.

Super good desserts! I will be back I love there chocolate pretzels! Overall solid 9.5

This is the first time I've been here. I walked in the place., The girl behind the counter had a personality of a paint can, anyway I ordered a root beer float. It was OK but I wouldn't go back. read more

The milkshakes are very good.Location is very convenient also. Wish they had more sundae flavors.

Zero stars if I could. We drove across town from Mesa to try this place and I can't believe how disappointed I am right now. First, it took almost THIRTY minutes to get our shakes, is waited in the car with my son, who's autistic and I could barely keep him calm that long, when my husband and daughter finally came to the car the first thing I noticed was there was no chocolates on top of our "specialty gourmet" shakes and my bananas foster shake had ZERO toffee caramel sauce. For spending over 30.00 on milkshakes all I can say is it's definitely NOT WORTH IT. read more

Great milkshakes and very friendly staff. The store was extremely clean too. They had a dairy free option, which was delicious. We will definitely be back. read more

We showed up thinking they were open but alas we were a few days early. Met the owner and she explained they were getting things ready for the grand opening and was kind enough to offer us a sample of the chocolate bark. Had the s'mores bark and candy bar. Both great choices. When we are in Gilbert again we will definitely do business there. read more

Great chocolate shake! Owner was pleasant and friendly. Hard to find as it is on the backside of the complex and was the only business open when we visited the store. read more

Very nice shop in new retail development. They have nice seating both inside and outside. The service was very great. Of course the milkshakes are the stars, and they are so good... very creative and delicious!!!! Definitely will come back. read more