MilkShake Factory
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The gods of all milkshakes. Tbh I ran by this place one too many times and I finally decided HECK LETS GIVE IT A GOOOOO. I can't lie I walked in like 10 mins before the closed ( I know I'm so so so sorry but hear me out) the staff still gave me smiles. We ordered a peanut butter meltdown shake. Holy Mother Of Pearl Woah. Quite literally I kid you not was taken back. I'm so not into icecream ususally a gelato typa girl but my brother really wanted it thank the heavens I went with him. This will for sure be my new go to dessert place. The environment is so cute. They got little games outside like connect 4 and Corn hole. Gonna sound biased but I do like this better then Culver's and Andy's. Yes you may be thinking "jar those are custards that's unfair to compare." Girl listen and hear me out....ok I don't have any back up but trust you'll understand me when you try this place out! So good
D.e.l.i.c.i.o.u.s milkshakes............period. Yesterday, we dropped by the newest Gilbert location. The first spot in AZ opened in Chandler nine months ago at Alma School and Chandler Height Roads. Nestled behind the Hilton Double tree and Tru hotels on San Tan Village Parkway is a 40 plus seat chocolate/shake shoppe. This multi generation, hand spun milkshake sweet store is charming and clean. The service was friendly with free chocolate samples given! This wet my appetite for more creamy sweet chocolate! I ordered a Chocolatier shake. Most concoctions on the menu are $8 +. The chocolatier was no different at $8.65 but I forgot about the Alexander Hamilton I just dropped after sipping on this indulgent thick shake. The rich cocoa, semi-sweet chocolate chips, melted fudge, oven-baked fudge brownie and ice cream incorporated in a cup was magnificent! Yelper tip: For their official grand opening on Saturday April 11 noon-4pm they will be offering buy one get one free shakes. (While supplies last.) Go get your cup of happiness.
Super cute location! This was my first time trying them out and I enjoyed stopping by. We were kindly greeted as soon as we walked in. I looked over the menu and decided to go with a regular strawberry shake. My mom accepted their chocolate sample and the chocolate was really good. We sat down and waited a few minutes. They called out my name as soon as my shake was ready. The strawberry shake was really really good. It wasn't too sweet - just right. It was creamy, not too runny, and it tasted like a perfect strawberry. There is seating inside and also seating outdoors in the plaza.
My family and I were able to attend their grand opening. It was great to see that this was a family run business and it looked like everyone was helping out that day, including the kiddos. Everyone was friendly and the line moved fast. The Milkshake Factory is located in a new development area in between San Tan Village and Main Event. They offer an array of chocolates, traditional and gourmet milkshakes. We decided to share a classic strawberry milkshake and their s'mores milkshake. It definitely satisfied our sweet tooth. I love that they offer split cups, making it easier for sharing. They offer indoor and outdoor seating with an adjacent grass area with lawn games. We are happy to see this milkshake factory in our neighborhood and look forward to coming back soon.
Wow! I'm not usually an ice cream person, but I decided to stop by for their grand opening--and I'm so glad I did. As soon as you walk in, you're greeted with a wide variety of assorted chocolates that you can sample before buying, and they are seriously good. It's a fun touch that immediately sets the place apart. I ordered the s'mores shake, and it was amazing. I love anything s'mores, but only when the chocolate isn't too overpowering--and they nailed it here. The flavor was perfectly balanced, with just the right hints of chocolate and more of that classic graham cracker and marshmallow taste. To top it off (literally), they finish it with a toasted s'mores marshmallow, which was the perfect finishing touch. Definitely worth the visit!
Super cute place! Tasty milkshakes. They are definitely fancy, with chunks of chocolate or fruit. We got to sample some of the chocolate bark while in line; it was also delicious! I ended up getting a sundae instead of a milkshake. It had tons of toppings. I guess I'm a bit of a milkshake purist so I would call them something other than a milkshake. Very good, but very sweet. Definitely worth trying out! Staff was very friendly!
Amazing sweet treat spot. Loved the free sample of chocolate bars will be back to purchase a 6 or 4 pack. I got the mint chocolate milkshake which had oreos and mint ice cream there whipped cream is so good that they add on top. The staff was super friendly and inviting, great customer service. Ambiance is super cute reminds me of a milk/dairy farm.
I supremely appreciate a robust menu that is not overwhelming! Every item seems like a solid option - interesting flavor combos without being weird for weird's sake. Light, bright and airy. Lots of tables inside and out (misters were going, but it IS Arizona in June!!). And the cashier was a complete delight. She gave us time and space as we took our first dive into Milkshake Factory! Made great suggestions and was able to give us a knowledgeable breakdown of the ingredients (I have been at establishments where I asked if an item contained dairy and was told, "No, just a little heavy whipping cream" ) Honestly, we don't live on this side of town - but now that we know about this place we'll make the drive!!!
Honestly I think the chocolate here is just better than the shakes (that I've tried so far). The chocolate has a really creamy texture and flavor. The service is also so friendly and for being so busy they move quick and have a system down. I ordered the raspberry and cream and it was a good flavor and texture. We also ordered the birthday cake which was disappointing. It was icy and just wasn't that great.
Really tasty little milkshake. It was like a "regular" size so not a small but not a medium. I got the s'mores. It was good but as a wisconsin girl with an ice cream/sorbet/gelato/custard/soft serve, etc obsession, I would say not $12 good. In this economy that's pretty pricey but it was presented well. There was a couple just getting their treats as I arrived so wait time was like 2-5 minutes after I ordered. I'm sad because they didn't give a receipt so I couldn't redeem the welcome points (25) and something else worth 10 points. It was clean inside and well decorated, simple and bright. The shake itself had a good flavor and the marshmallow syrup on the inside brought out the graham.
I heard about a new ice cream place near SanTan Village, and found this place by accident. Tucked in the new center south of Top Golf and Main Event is this gem, Milkshake Factory. Amazingly delicious shakes, barks, cake pops, and other desserts. This visit we tried the Cookie Jar, Smores, Cookie Bark, and Chocolate Cake Pop. All super sweet and gone in minutes. There's a cute play area outside for the kids to run around. Outdoor and indoor seating. Family friendly atmosphere. Great place and I hope it's here to stay.
I came over here to get some change & ended up learning about this adorable place, getting a chocolate sample, & buying myself a yummy treat! I scored all around! This place has been here & open since April of this year...2026...& the staff is super nice, helpful, & welcoming! The ambiance is very inviting, cozy, & friendly. Very clean & immaculate with lots of tables to sit & enjoy your treat! They have chocolate bark bars of many different varieties, milkshakes of course, & ice cream among other desserts. For my treat, I sampled a piece of Chocolate Marshmallow Peanut Butter Bark Bar...& bought an actual bark bar because it was so good! Not overwhelmingly sweet but just the right amount of the trio of ingredients. I will definitely be back when I'm in the area again. I have to try the milkshakes here! read more
27 days ago
I came here after doing an event in the area. The store is very aesthetic when you walk in and definitely gives milkshake vibes. There are so many milkshake options to choose from including some dairy free options for those who have that dietary restriction. I ended up looking at all of the bark flavors and ended up going with the chocolate peanut butter marshmallow bar. The pieces of bark are pretty big and they seem very high-quality. There were several employees when I went in there today and they were friendly and offering me samples. I also like that the area that the store is in has a really cool outside area to sit and enjoy your dessert options. read more
Wow! Seriously impressed with the Milkshake Factory. Milkshakes were perfectly sweetened, smooth and absolutely delicious! We purchased the strawberry banana and the chocolate brownie fudge. Service was quick and easy. Store was clean and parking was pretty easy to get a spot when we went at 7pm. read more
The gods of all milkshakes. Tbh I ran by this place one too many times and I finally decided HECK LETS GIVE IT A GOOOOO. I can't lie I walked in like 10 mins before the closed ( I know I'm so so so sorry but hear me out) the staff still gave me smiles. We ordered a peanut butter meltdown shake. Holy Mother Of Pearl Woah. Quite literally I kid you not was taken back. I'm so not into icecream ususally a gelato typa girl but my brother really wanted it thank the heavens I went with him. This will for sure be my new go to dessert place. The environment is so cute. They got little games outside like connect 4 and Corn hole. Gonna sound biased but I do like this better then Culver's and Andy's. Yes you may be thinking "jar those are custards that's unfair to compare." Girl listen and hear me out....ok I don't have any back up but trust you'll understand me when you try this place out! So good read more
D.e.l.i.c.i.o.u.s milkshakes............period. Yesterday, we dropped by the newest Gilbert location. The first spot in AZ opened in Chandler nine months ago at Alma School and Chandler Height Roads. Nestled behind the Hilton Double tree and Tru hotels on San Tan Village Parkway is a 40 plus seat chocolate/shake shoppe. This multi generation, hand spun milkshake sweet store is charming and clean. The service was friendly with free chocolate samples given! This wet my appetite for more creamy sweet chocolate! I ordered a Chocolatier shake. Most concoctions on the menu are $8 +. The chocolatier was no different at $8.65 but I forgot about the Alexander Hamilton I just dropped after sipping on this indulgent thick shake. The rich cocoa, semi-sweet chocolate chips, melted fudge, oven-baked fudge brownie and ice cream incorporated in a cup was magnificent! Yelper tip: For their official grand opening on Saturday April 11 noon-4pm they will be offering buy one get one free shakes. (While supplies last.) Go get your cup of happiness. read more
6 months ago
Super cute location! This was my first time trying them out and I enjoyed stopping by. We were kindly greeted as soon as we walked in. I looked over the menu and decided to go with a regular strawberry shake. My mom accepted their chocolate sample and the chocolate was really good. We sat down and waited a few minutes. They called out my name as soon as my shake was ready. The strawberry shake was really really good. It wasn't too sweet - just right. It was creamy, not too runny, and it tasted like a perfect strawberry. There is seating inside and also seating outdoors in the plaza. read more
6 months ago
My family and I were able to attend their grand opening. It was great to see that this was a family run business and it looked like everyone was helping out that day, including the kiddos. Everyone was friendly and the line moved fast. The Milkshake Factory is located in a new development area in between San Tan Village and Main Event. They offer an array of chocolates, traditional and gourmet milkshakes. We decided to share a classic strawberry milkshake and their s'mores milkshake. It definitely satisfied our sweet tooth. I love that they offer split cups, making it easier for sharing. They offer indoor and outdoor seating with an adjacent grass area with lawn games. We are happy to see this milkshake factory in our neighborhood and look forward to coming back soon. read more
Wow! I'm not usually an ice cream person, but I decided to stop by for their grand opening--and I'm so glad I did. As soon as you walk in, you're greeted with a wide variety of assorted chocolates that you can sample before buying, and they are seriously good. It's a fun touch that immediately sets the place apart. I ordered the s'mores shake, and it was amazing. I love anything s'mores, but only when the chocolate isn't too overpowering--and they nailed it here. The flavor was perfectly balanced, with just the right hints of chocolate and more of that classic graham cracker and marshmallow taste. To top it off (literally), they finish it with a toasted s'mores marshmallow, which was the perfect finishing touch. Definitely worth the visit! read more
Super cute place! Tasty milkshakes. They are definitely fancy, with chunks of chocolate or fruit. We got to sample some of the chocolate bark while in line; it was also delicious! I ended up getting a sundae instead of a milkshake. It had tons of toppings. I guess I'm a bit of a milkshake purist so I would call them something other than a milkshake. Very good, but very sweet. Definitely worth trying out! Staff was very friendly! read more
Amazing sweet treat spot. Loved the free sample of chocolate bars will be back to purchase a 6 or 4 pack. I got the mint chocolate milkshake which had oreos and mint ice cream there whipped cream is so good that they add on top. The staff was super friendly and inviting, great customer service. Ambiance is super cute reminds me of a milk/dairy farm. read more
4 months ago
I supremely appreciate a robust menu that is not overwhelming! Every item seems like a solid option - interesting flavor combos without being weird for weird's sake. Light, bright and airy. Lots of tables inside and out (misters were going, but it IS Arizona in June!!). And the cashier was a complete delight. She gave us time and space as we took our first dive into Milkshake Factory! Made great suggestions and was able to give us a knowledgeable breakdown of the ingredients (I have been at establishments where I asked if an item contained dairy and was told, "No, just a little heavy whipping cream" ) Honestly, we don't live on this side of town - but now that we know about this place we'll make the drive!!! read more
Honestly I think the chocolate here is just better than the shakes (that I've tried so far). The chocolate has a really creamy texture and flavor. The service is also so friendly and for being so busy they move quick and have a system down. I ordered the raspberry and cream and it was a good flavor and texture. We also ordered the birthday cake which was disappointing. It was icy and just wasn't that great. read more
Really tasty little milkshake. It was like a "regular" size so not a small but not a medium. I got the s'mores. It was good but as a wisconsin girl with an ice cream/sorbet/gelato/custard/soft serve, etc obsession, I would say not $12 good. In this economy that's pretty pricey but it was presented well. There was a couple just getting their treats as I arrived so wait time was like 2-5 minutes after I ordered. I'm sad because they didn't give a receipt so I couldn't redeem the welcome points (25) and something else worth 10 points. It was clean inside and well decorated, simple and bright. The shake itself had a good flavor and the marshmallow syrup on the inside brought out the graham. read more
4 months ago
I heard about a new ice cream place near SanTan Village, and found this place by accident. Tucked in the new center south of Top Golf and Main Event is this gem, Milkshake Factory. Amazingly delicious shakes, barks, cake pops, and other desserts. This visit we tried the Cookie Jar, Smores, Cookie Bark, and Chocolate Cake Pop. All super sweet and gone in minutes. There's a cute play area outside for the kids to run around. Outdoor and indoor seating. Family friendly atmosphere. Great place and I hope it's here to stay. read more
5 months ago
Milkshakes were so YUM! $10 is a bit pricey though. Lots of options to choose from , great outside area for kids to run around. You get a free birthday shake if you sign up for their rewards. read more
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More info about MilkShake Factory
1835 S Santan Village Pkwy
Ste 108
Gilbert, AZ 85295
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(480) 916-4500
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https://www.milkshakefactory.com
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