I went to the Greenfield location needing to rent a tux & suits for my wedding after experiencing…read moreterrible service at the Brookfield location. I was greeted the minute I walked in the door and was assisted by 2 sales associates - a gentleman who appeared to be in charge and a young lady by the name of Cheyenne who was in training. Both of them were so helpful and I was able to order everything that day for the groom and groomsmen in less than an hour. The next time I went to this store (a month after my first visit) with my fiance for his fitting Cheyenne was again working and remembered me immediately and assisted us on her own with the fitting and was able to answer every question we had - very impressive considering she was still fairly new- and in such a pleasant, friendly manner!! I again had to visit the store a week later as we had a change in groomsmen and wasn't sure how to do it. I walked in and immediately was greeted with a warm welcome and there was Cheyenne ready to assist and again was able to make all the changes I needed quickly and efficiently as if she'd been doing this for years - it's such a relief as a customer knowing you have someone to service you who knows what they're doing and is on top of everything - having been in customer service for over 10 years myself I have no doubt Cheyenne's abilities along with her personality will continue to be a great asset to the Greenfield store!!!!

worst service ever could have not been cleared I'm looking to buy a suit and the two ladies didn't…read moreeven bother to measure me just said "you grab it and you bring it up here and we ring you up" not untill I told her I don't know my size she measured my waste like it was an inconvience.

Service and selections were really nice while shopping at the Oak Brook, Illinois location.read more

there is a lady who works in cosmetics. amira her name is.. she is horrible. I previously went into…read morethe store looking to buy makeup. she helped me and when I asked her about makeup she told me "i needed it" and rolled her eyes. i'm not sure what kind of people they have working there but clearly not good ones. terrible service.

I wanted to take the time to write a nice review for the Bachrach Store in the Southridge Mall…read more I need a suit for a wedding at the end of the month and I had not purchased a suit since 2002 or 2003 in California. I went to all the department stores in the mall and also to Men's Warehouse on 76th Street. Macy's, Boston Store, JC Penny's and Men's Warehouse just didn't have the selection and customer service I received from James at Bachrach. James wasn't pushy or hawk over you like a used car salesman. He just asked what I like and waited on me and my wife until I had tried on all the suits I wanted. They had a 2 for 1 sale on suits. So I put a black and navy suit on hold while we checked out the other stores. The other stores either didn't have enough choices or the sales people didn't care enough for our business. So I ended up going back to Bachrach to get measured up and finish my purchase. 2 suits, 2 ties, and alterations were $500 and the customer service by James was spectacular. We found out that he was the manager of the store and didn't work off commission. I told him I was impressed with his customer service and said I'll see ya Friday when I come pick up my suits! Why pay for the snobbishness at a chain store or large department store when you can get treated like a celebrity at Bachrach and still get a great deal...James is the man.

I went back today after thinking about the great grand opening prices even though I didn't need any…read moreshoes but I would in the future so I grabbed a couple pair. Each box has a price tag that is about what kohls puts on there shoes. The display shoe has a sale price that is lower than the box and the register has a lower price at check out so I was confused, what do the shoes actually cost. I will post a couple examples to give you an idea. The most frustrating thing about this store and it drove me crazy is the shoes have no item numbers on them so you don't know where they are on the shelf so you just keep opening box after box. I did notice that each box has an exact picture of the shoe so that helped a little. I took two examples of the shoe pricing, the tags on the boxes are $162. The sale tags on the shoes are $119.98 and my final check out price was $76.02 for two pairs of shoes, what a deal because that's $38 per pair. The outlet prices were decent and the second pair at 50% off was nice but the final check out price was even better people.

First time visit to this store. I was very impressed by the array and quantity of the shoes on…read moredisplay, though my shoe size (8.5) was a bit sparse in their inventory. While perusing the many aisles, I was approached by two different sales people at different times who were very polite, offering help. When told no thanks, they left me alone which I appreciated, as opposed to some other stores that have sales people that "helicopter" their shoppers. When finding one of the pair of shoes I wanted in my size, I grabbed the box and realized that it only had one shoe in it; the other was the display model. I brought them to the checkout area and asked a woman behind the register, whom I believe was the store manager, to verify it was okay to use the display shoe. I then asked her if she could keep the shoes there for me while I continued shopping. Though little was said, she was very unfriendly and curt in her response. When taking the second pair of shoes I found in my size, the same thing occurred. I picked up the shoe box in my size and discovered that it, too, was missing a shoe and the other was the display model. I also brought this to the register with the same lady store manager and said, "Would you believe that both shoes I wanted to buy today in my size were used for the display? Isn't that funny?" ... referring to the coincidence and irony. Apparently, my comment irritated her because she made a face at me and rudely admonished me with some garbage about their inventory and store policy. The store has a large parking lot and shouldn't be a problem parking. All-in-all, this store deserves at least a four (4) star rating, but the fact that this woman behind the counter and most probably the store manager was so unfriendly, surly and rude to me, they get three stars.

I really like Ragstock, it's like the cheaper younger sister of Urban Outfitters. They have super…read moreinexpensive new basics like camis for $3, a couple of forever 21-esque racks, and a small vintage selection (90s windbreakers galore!). For the most part, the clothes are aimed at that quasi-hip, college freshman crowd. The real draw for me is the accessories selection. They sell super cute headbands, interesting rings, and a plethora of silk scarves. There is also a men's section, filled with Baja ponchos and military inspired bags. All and all, Ragstock reminds me of the defunct Heritage 21 (the sister store of Forever 21). I removed one point for the lackluster service, as the store is staffed with disinterested high school students, but it's a trade off for the cheap prices.

The earrings caught my eyes the most like they are so cute!! The employees are nice and ask to look…read morestuff for you. It's cool to have a place like this in the mall

Love shopping here with my family or myself. They have lots of sales on anything from clothes,…read more accessories and house stuff. I've been coming here for a very long time. But since Covid I stop coming. Now I came here, came back to shop for the things I love . Thank you for your very good customer service and treating everyone great.

Sirly, disrespectful staff at the customer service counter. Would not answer my questions, just…read morekept repeating a store policy that did not answer my question. When I said 'you're not answering my question, she replied 'I don't have to!' No wonder the store is empty of customers and is going bankrupt.

Kevin was very helpful and so pleasant to work with. He made great suggestions for shoes to try…read more I'm in a wheelchair so this is a trying experience that he made much more comfortable and pleasant.

Stan's has the old-school charm of bygone era department stores with modern options for work,…read moreathletic and casual wear. This isn't grandma's shoe store. Or maybe it is, she'd love it. But us middle aged and younger folks will also enjoy it. Why? Because the staff actually helps you find shoes that fit correctly. I was here many moons ago to buy work shoes. Something professional yet comfortable. And flat, since I can't wear heels. By golly, they found me a Goldilocks shoe that I never would have located on my own. I bought 3 more pair after that as they wore out, no need to change perfection. So here I am, years later, looking for a comfortable, supportive casual shoe to help alleviate my pain. I was asking for a lot, but the gentleman who helped me found the perfect shoe. I wanted to cry, my feet immediately felt like they were being hugged by clouds. The staff at Stan's did it again. Now, it's not magic. It's having someone who helps to find your actual correct shoe size. For 20 years I have just assumed I was an 11 or 10.5, sometimes wide, depending on the brand. Turns out that I've been purchasing shoes a half size too large. I used to love a slightly roomier shoe, I thought that's how it should be. But my recent two pair that I have purchased have literally saved me. They are the correct size, they offer actual support, and they have a generous cushion to them. My knee and foot pain have gone from an 8-10 down to an occasional 2-3. Will Stan's work a miracle for your feet? Possibly. If you've been buying the wrong size forever like I have. But in general I have only had positive experiences here and so far zero complaints. As far as price goes, I have found them to offer the exact same price as I would have paid buying directly from the shoe maker online. For example, buying from Hoka directly costs the same as buying from Stan's. The difference is having them now versus waiting on shipping. Stan's will have occasional sales, but I have not compared pricing for those. So when it comes to value I'd say that yes, Stan's is of comparable value.