TLDR: I won't be bringing my dog back here. They dropped the ball on things that have been standard…read moreat other vets I've been to. I've brought my dog here twice, once for a wellness exam and the other for a vaccine. The first time I think I waited about 30 minutes since the vet was in surgery according to the front desk, which is fine, except it felt like our appointment was super rushed. He quickly looked at my pup and was about to end the visit before I asked if we could get labs done and ask him a few questions about my concerns. He didn't once ask me if I had any concerns, just said she looked good. I thought it was strange that he didn't suggest labs considering she was a new patient. My dog was 10 years old at the time, so labs should have been suggested considering she is a senior. Anyways, they ended up giving me a discount because of the wait. However I don't think that should have meant a discount in quality of care too? My biggest gripe is the lack of communication. Every vet I've taken my dog to has given me an update when labs come back (typically through a message in the online portal), even if they're all good, and the labs are quickly uploaded onto the online portal so I can see it. Sunshine vet has an online portal that they seem to not use. After waiting 2 weeks after getting my dogs labs done, I hadn't heard from the doctor so I had to call and ask for the results. Additionally, the doctors notes were not uploaded or given to me, so I called for that a few months after the visit and although it had been months, they did not have the notes on hand. I ended up having to ask again a few days later before they sent them to me. That also does not give me confidence in them since they don't have their patient's records readily available. Another huge drawback is that they charge a tech fee for shots. I space out my dogs shots so it's completely unreasonable for me to pay an additional $20(? can't remember the exact fee but it was somewhere around there) every time I take her in for a shot. Overall, a strange experience that did not make me feel comfortable. I expect good communication and documents to be accessible at the bare minimum.

Dr. Z and his team have taken such great care of my dogs over the years…read more I have two senior dogs who mean everything to me, and I truly appreciate how thorough and attentive Dr. Z is at every visit. He always takes the time to check everything carefully and gives honest, thoughtful advice. The staff is also very kind and welcoming, which makes every visit comfortable. I feel confident and trust their care completely. Highly recommend.

They did an AWESOME job on our giant Schnauzer. She is petite (50lbs). This is the first time we…read morehave used them, and we will be back. We have been so dissatisfied with other groomers who don't seem to know or understand the cut for our breed of dog. We were concerned that maybe they only specialized in small dogs, but they have proven otherwise. Also, we appreciate the education they gave us in keeping her from matting. A very professional group. Thank you...

Handsome boy for his 14 birthday. I appreciate he still looks like puppy as we had him. Thanks for…read moregrooming.

Grand Animal Hospital offers services like prescriptions, checkups, surgeries, and more for…read moreanimals. The location is aesthetically pleasing and feels very welcoming. The staff are friendly and knowledgeable. The doctors are efficient and you can tell they care for the animals they treat. I have been taking my two felines to this location for a couple of months now and I am pleased with the outcome each time. Whenever I request an itinerary or medical records, they provide it quickly. The pricing is also fair when compared to other surrounding veterinary hospitals. If you are looking for a veterinary hospital to take your pet, definitely check out this spot.

I brought my dog in yesterday because she had been having stuffy nose for about a week and…read moredeveloped a nosebleed. She started to sneeze a lot yesterday and it looked like she was trying to get something out of it. Since our regular vet didn't have any appointments, I scheduled a same day visit at Grand Animal Hospital. The doctor (an Indian female, though she never introduced herself or gave her name) examined my dog very briefly which literally just a couple of seconds and said she wanted to order an X-ray and bloodwork to check her white blood cell count. I asked if she could check inside my dog's nose for a possible foreign object. She said she couldn't because it would require putting my dog under anesthesia. I then asked if an X-ray would show a foreign body, and she told me no, it would only show structural issues, which was not my main concern. However, shortly after, she contradicted herself and said the X-ray could show a foreign object. She also said the bloodwork would show inflammation, but my dog's nose was already visibly swollen inside and bleeding, so inflammation was obvious. When I tried to explain that the inside of her nose looked swollen, she interrupted me and said, "there is no swelling, everything looks normal," without even properly examining her. My dog is a Pomeranian with Alopecia X (hair loss), which is a very common condition in this breed. When the doctor saw my dog has no hair, she looked suprised. The doctor seemed unfamiliar with it and suggested my dog must be mixed, which is incorrect. I also mentioned that my dog has itchy skin on her sides, but the doctor ignored this concern and instead just said she didn't see any fleas, which makes no sense since my dog has almost no hair. At the end of the visit, she said a nurse would bring an estimate for the X-ray and bloodwork. When the estimate came out, there was an additional test for upper respiratory infection that the doctor had never mentioned. The total estimate was around $1100 for only x ray and 2 blood work. This is the most expensive hospital ever. Overall, I felt like the doctor did not listen to my concerns, did not perform a proper exam, and was more focused on ordering tests than addressing the actual issue. Because of this, my husband and I decided not to proceed with any of the recommended tests and left. Unfortunately, the visit still cost $59, which felt like a complete waste given the lack of care and knowledge. The nurse was nice and waiting time was quick.

I just want to say how happy we are with the service Alexis provided for our doggos. Their nails…read moreare so comfortable for them and their coats feel amazing. Happy and Love is great at communicating, arrived on time and delivered their services in the time they predicated. We will be repeat customers~!

I can't rate them on their services because I didn't end up using them. The reasons I didn't use…read morethem is because you never get to talk to an actual person. Everything is done through text messaging. I found that to be impersonal. Plus their pricing was a little "pricey," I found a pet salon close to my house and took my dog there. It was half the price that I was quoted and they did a really good job.

Took my pet to LA Pets Grooming and had a really good experience! They gave my dog a bath, trimmed…read morethe nails, brushed the teeth, did a sanitary cleaning, and trimmed the genital area. Everything looked clean and they did a nice job. It was $85, which I think is a fair price for everything they did. I'd definitely come back for his grooming to be done here!

Took my pet to LA Pets Grooming and had a really good experience! They gave my dog a bath, trimmed…read morethe nails, brushed the teeth, did a sanitary cleaning, and trimmed the genital area. Everything looked clean and they did a nice job. It was $85, which I think is a fair price for everything they did. I'd definitely come back!

I brought my cat to Easy Valley Emergency Pet Clinic while I was extremely distressed and worried,…read moreand from the moment I walked in, I was greeted immediately with kindness and compassion. While I didn't get everyone's names, every staff member I interacted with was so sweet, friendly, and reassuring. It truly gave me a sense of security knowing they genuinely cared and were there to help my cat. Dr. Singh was very helpful, straightforward, and honest throughout the entire visit, which I really appreciated during such a stressful situation. One thing I especially appreciated was how transparent they were with pricing -- they gave quotes for everything, broke down every charge clearly, and provided an itemized receipt at the end. I was met with both good news and bad news, but I'm incredibly grateful that I still got to walk away with my baby. Thank you all so much for your care, compassion, and help during such a difficult time. I would truly recommend this place to anyone needing urgent care for their pet.

Horrible Experience! I wish I could give a 0 or a negative…read morestar review! We brought our 14 years old cat to this "emergency" clinic at 10:20PM. A lady came out not to greet us but told us that they close at 11PM due to new management and this is place is sold to another company. The doctor was seeing the last patient of the day and was referring us to another clinic in Glendora. We told her to please ask the doctor to take a look at our cat. We are willing to pay double the visiting fee. She went in for about 5 minutes and then another gentleman came out and told us the same thing. The clinic was sold and we close at 11PM now, etc. I took out my phone and showed him that it's 10:27PM. He said they wouldn't have enough time to do procedures to our cat. I told him our cat is old and he can't handle that much pressure anymore going to Glendora.. Long story short, this place has last call like some high end restaurant and I'm guessing everyone wants to get off work right at 11PM. Good luck with the "new management last call clinic". Getting off work is their first priority and not saving pets lives!

I have never met vets and nurses as truly kind and compassionate as the ones here. Every time I…read morebring my dogs in, they try their absolute hardest and take their time making sure my family and my dogs are as comfortable as can be. The professionalism at this clinic can't be found anywhere else. As of now, they are the only ones that I trust my dogs with. If you come here, know that your fur babies are in the best hands. Dr. Phillip and Nurse Terry displayed unrivaled levels of patience and understanding when dealing with my traumatized dog, Harvey (lab mix). They took their time explaining and offering solutions that best suited our situation, and Harvey left properly taken care of for the very first time in 10 years. The relief and joy they brought me in such a stressful situation is something that I never thought possible prior to this experience. Ricky (shiba) is always easy to handle, but I'm so happy to have finally found a clinic who truly puts the care and effort into handling all dogs. I didn't catch everyone's name, but the entire staff was helpful and accommodating from start to finish. Thank you guys for helping my family and for carrying yourselves with the strength and grace that you do!

I absolutely love Sunset Veterinary and most importantly, it's Quinn and Harley approved! They're…read moreso attentive and truly take the time to know my girls by name. I really appreciate how transparent and honest they are with pricing. Having a personal, trusting relationship with your vet is everything, and I'm so grateful we found them. Thank you Dr. An and the whole staff

It has been 2 years since I first reviewed DB Dogs, and I still love them!…read more One of my fur babies, Odie, passed away last September. My other furbaby, Mocha, was sad - they'd been together for 7 years. I started sending Mocha to daycare and that was one of the best decisions I've ever made! She learned to socialize and play with other dogs. She is so happy now and whines to leave the house when she hears Drew's car pulling into our driveway. I would recommend their services to anyone and everyone who wants to make sure their pets are comfortable and safe!

Drew at DB Dogs is awesome! I have a pretty busy and irregular work schedule. On top of that my dog…read moreBatman was a rescue Taiwanese mountain dog so he behaves a little neurotically bc of how he was treated with the previous owner. I've tried Rover and it's just not the same man... Drew is patient, attentive, and communicative and I can see the improvement Batman is making socializing with other dogs and strangers.

We really like Dr Ahn, but unfortunately have to leave due to not ever being able to get an…read moreappointment with her. The last two times each of my pets has needed to see a doctor.,We were told they were not available that day. She was very good with both of them and I will miss her but my pets need to have a Dr's office that can see them the same day if needed. They were not emergency situations but they were uncomfortable.

The rudest doctor I've ever met and the worst experience at a veterinary clinic. I've read similar…read morereviews about this doctor Dr. Choi: avoid at all cost! I visited on January 30 for my cat Elliott to consult about dental issues and a possible tooth extraction, and unfortunately had a very disappointing experience with Dr. Choi. He arrived about 45 minutes late and did not initially apologize. We understood delays can happen and moved forward with discussing our cat's condition. However, when we asked about the risks of a tooth extraction, his response was, "Well, any cat can die here, we don't know," delivered with no empathy or reassurance. He then brushed off several of our questions and quickly asked if we had anything else, making the interaction feel rushed. Later, he mentioned our cat might have an eye condition. When we asked for clarification about what that meant, he told us, "You can Google it," which was shocking and unhelpful. We were considering proceeding with this clinic for a $1,000-$2,000 extraction, but this experience left us uncomfortable. I've never encountered a doctor who seemed so dismissive, lacking compassion and clear communication, especially during a short appointment that lasted only about 10 minutes. This veterinary clinic apparently used to be a privately owned clinic which is now corporate-run. Regardless, there is no place for doctors to lack the basic empathy and compassion to provide care to animals. This experience truly left me speechless. After visiting another doctor at another clinic who was truly compassionate and made our concerns feel heard, I decided to proceed with dental extractions there. I would advise not consulting or visiting this clinic!

We have been coming to Nancy's Pet Parlor for about 5 years. Now after we moved from Diamond Bar to…read moreWalnut we still drive our dog to Nancy's. They are a very nice people, small family business that will take very good care of your furry friend. My dog is always happy to go there.

Super super sweet staff, took my dog last minute and they had an opening for him! Feel like they…read moretreated him like family - did a great job on him! Will def be back :)