I will continue to be a repeat customer at the Eye Gallery Post Oak store due to their gorgeous…read moreselection and helpful, personalized service!

This place had best selection ever , I ordered some Blake Kuwahara frames they go in two days and…read morethe owner delivered to my house so they wouldn't get lost by fedex .. try finding another place to do that you won't. They text me and emailed me allot giving me updates

Service is always quick and handled professionally. Staff is always nice. Best value and variety…read morefor glasses in Lufkin.

Adjustment is horrible nothing fits or stays put on your eyes insurance wasnt available at the timeread more

If you want unbelievably great service for all your eyeglass services this is the place to come…read more Located on the south side of Katy freeway and centrally located in Houston, this store has full service for all your needs and repairs. Huge selection of Oakley and Maui Jim plus other designers. Owner Alex was extremely helpful and quick to service a favorite pair of sunnies that needed new nose guard and lost screw in frame. Very reasonable pricing . Absolutely worth a look and worth a stop!

I've bought more glasses from Alex than I can count on one hand in the span of many years- it's…read morealways a great experience to do business here. Highly recommend.

I would give them a 3.5 They service serialized glasses-…read morehowever make sure you buy the warranty. I needed to replace my lenses for the same "spot" cracking, after the second time they admitted the measurements were incorrect this is why they cracked prematurely. However-they didn't volunteer any added time for inconvenience or add to the number of times being warranted. In addition-for customer service I had a pair of prescription sunglasses which were not dark enough. I didn't want to make the same mistake again, so I purchased them as dark as possible. I got a headache after first use- I googled and found out-if lenses are too dark it can cause eye strain with head aches. I would think if a customer is paying over $650 for lenses-you would offer that information so I could make an informed decision. Unfortunately I had to google this information and find out after the fact. it was a waste of $650- The staff is friendly -but if they were more educated to assist customers it would be much more appreciated.

Everyone was very helpful. Dr Dinh was awesome. She took her time and carefully explained…read moreeverything to me. Highly recommended Focus optical.

Gary and his staff were polite and timely with my eye exam. I had some concerns with my left eye…read moreand wanted to get my annual exam out of the way at somewhere local. While their website booking was down, I called in and was able to book an appointment within 2 days. Google Maps takes you to the right place - it's a small parking lot. Inside is a bright and welcoming lobby. My eye exam went smoothly and Dr. Nguyen showed me the images of my Meibomian glands, which indicated that I had a stye in both my upper and lower eyelids. No wonder the swelling was so bad... I was sold on a special moist eye compress mask and did not purchase any frames or lenses during my visit as I had to get back to work. The eye compress price was comparable to Amazon's. The office staff were even considerate enough to give me some sun filters after the dilation for my drive home as I'd forgotten my sunglasses. Overall, a very pleasant visit, about an hour and some change because of the dilation time for a new patient. Would come back again!

We chose Eye Impact appt couple of years ago and at first we thought they were great because of the…read morereviews. We go there ONCE a year. Mr. Nguyen is amazing, but I couldn't say the same for the front desk. We just noticed that they have a double standard and they cater to certain people and treat certain individuals differently. Not going to get into that. I didn't see it then, but front desk is not as friendly as I thought. I see it now, after this incident I'm about to tell... I made our annual appointment for 2025 recently and had to cancel because the whole family got sick. I had an appointment for all 3 of us on the same day and I had to cancel. They usually were accommodating for my family. But, when I called to reschedule, I was told they no longer can do 3 at a time and would have to split it. I found that weird but-- I was ok with that. So I rescheduled and I usually make appointments to hold the date, then check with my husband if that would work for him. And usually it's ok. But I did mention to Marissa that I have to check with my husband and if it doesn't work, I may have to cancel. And for the past 2 decades I've been making ANNUAL eye appointments for my family-- this was the first time I've ever heard of a dental office telling me that if I keep canceling, we would need be on a walk-in basis. Her tone was condescending and I can tell she had a problem it. First of all, scheduling and rescheduling is your job! To accommodate customers. That was enough for me to not want to see them ever again. Nothing on the optometrist, it's all the front desk issues. So I called to cancel my appointment and informed Marissa that we will no longer continue to go to them. And all this woman said, "ok." That right there shows a lot. Not wanting to know the reason and not trying to keep customers. It's sad that just because the front desk is a certain way, your boss lost 3 customers. No thank you.

Thank you so much to the whole staff! My appointment was at the end of the day when a person is…read morepretty peopled out. Any person who has worked with the public in any setting, retail or medical, we have a limit as not everyone is a joy. . You are met with smiles and genuine attentiveness. We travel full time so customer service of any kind is hit and miss these days so when such a positive experience happens you just want to scream it from the rooftops! Thank you guys SO much!

My appointment was at 10:00, walked in at 9:45, they checked me in and told me to have a seat in…read morethe back room. 10:30 they called me to do the pre-test. Finished my pre-test and sat back in the room. Had an medical emergency come in which is totally understandable, so the Dr was tending to him and doing eye exams in between. 11 o'clock rolls around and I still haven't been seen. 11:10 the Dr. calls someone in the exam room, that had an appt after me. I got up and walked out. They put more than one file in the file holder at the door, so when the Dr. W walks out she grabs them all at one time and gets them out of order so she doesn't call patients in order. The Dr. walked around like she was mad at the world. When I went to walk out they tried making an excuse that there was a medical emergency and that is understandable but not when your unorganized and can't keep the patients in order.

I visited vision optique recently and saw Dr. Brigitte Shen Lee. The eye exam was exceptionally…read moreswift and all the techs were professional and friendly. Dr. Lee explained what her reasoning was for every step of the exam and tailored the exam to my needs with lots of communication, while her techs did a lot of the work so she could focus on interacting with me. I've never had such a quick vision exam before and I've been severely myopic since age 5. The clinic is also equipped with a lot of instruments that make routine exams quick and easy-- they can even tell the prescription on your glasses from simply examining your lenses. The fundus exam was painless and easy compared to past fundus exams I've had and for a new patient, it is free. If you plan to get a new frame at vision optique, they have a decent selection of frames of various styles, from Kate spade to Tom ford or Gucci, ranging from 200-400 dollars (at least from the ones I inspected). The clinic is located inside of a larger mall and they have 8 assigned parking spaces just for vision optique (several were available when I visited on a weekday afternoon). There is no bathroom on the first flooor and you must venture upstairs for it. I've been to many optometrists and rarely do I find one that is so professional and kind. At vision optique, your vision exam will be done in the blink of an eye!

Dr Owens is fantastic. The exam & care provided is thorough, pleasant and efficient. Great service…read morefrom all the staff I've encountered. I've been a patient since 2018. So happy I found them! I get regular reading progressive glasses, computer progressive glasses (what a difference theses make for me!!!) and my contact lens' from them. Thank you Vision Optique!

Great Customer Service!!…read more On Saturday, we (my mom and I) went to Smith's Opticians to browse the selection of glasses. We were greeted warmly and were provided with great customer service (thanks, Sarah!) The shop wasn't crowded and people were properly masked. The checkout process for the glasses was smooth, and questions were readily answered (thanks, Philip!) We highly recommend Smith's Opticians for both their cool collection of glasses, and for their welcoming and friendly service. Thanks, team!

I used to like this place, and I've spent a lot of money here over the years, which makes this…read moreexperience even more disappointing. I brought in a pair of Ray-Ban sunglasses to have prescription lenses installed. I specifically told the owner, Phil B., that I planned to have cataract surgery within a year and would want the original Ray-Ban lenses put back in afterward. When I picked up my glasses, the original Ray-Ban lenses were missing. I was assured they would contact the lab and resolve the issue. After several follow-up calls, Carlos was not only unhelpful but also rude, repeatedly telling me to be patient and that it would take time. Two weeks later, I spoke with Phil, who promised he would replace the lenses. I even contacted Ray-Ban myself and learned replacement lenses would cost about $140. Over the next six months, every time I called for an update, Phil said he would order the replacement lenses and get back to me, but nothing ever happened. After being a loyal customer for years, I expected better. Instead, I was met with rude customer service, excuse after excuse, and promises that were never kept. More than six months later, the issue remains unresolved. Extremely disappointing experience.

My family and I all visit this location for our annual check ups. The service is excellent. Within…read morethe location, they offer a variety of glasses to choose from. Parking is convenient.

I've been coming to this office for the last 2yrs. Dr. Linh and staff are always friendly and…read morehelpful. Dr. Linh is thorough, attentive and knowledgeable. It is a comfortable and serene environmentBecause my Mom has experienced issues with her eye sight since she was involved in a bad wreck in 2017. I'm going to recommend my Mom to her when she comes to visit as well. I love coming here.

Tom & Adriana are absolutely wonderful people, they both are helpful, and authentic energy about…read morethem. Tom literally fixed five of my wife's eye frame while Adriana helped advise me on what frames would look best on me. I miss businesses like this, we will be back.

Tom was very friendly, caring & knowledgeable! This place is also beautiful with a variety of…read moreselections! Will definitely recommend this place to all my family & friends & anyone who is interested in coming here :)