Had boat winterized fall of 2023 at Mike's Mast Road Auto. Spring of 2024 discovered the carb needle was stuck. Brough boat back to to Mike's Mast Road Auto to have carbs rebuilt. Engine has 180 hours and was free spinning with no issues (Several witnesses can confirm). Parts ordered by mechanic. Kept getting excuses like, supplier sent wrong part, supplier only sent one rebuild kit instead of two, supplier refused to overnight parts (even though they sent out incorrect parts), supplier takes 10 days to ship, supplier had to back order and carb linkage was lost. Boat sat on mechanics lot for 6 months beginning of June to Mid November. August mechanic informs me engine is locked up. Boat then sits on lot in the condition as seen in photos from mid August to Mid November, nothing being done to it. Somehow a winterized boat that had a free spinning engine just happens to lock up in the summer months on his lot. Asked several boat mechanics if they ever heard of this happening and none ever did. Boat was returned in non-operational condition. Icing on the cake is when mechanic told me it was my fault for having an older model boat and charged me $350. Something happened under his care while he had possession of my property. Never made good, never attempted to fix problem that happened under his care. I can not recommend Mike's Mast Road Auto. read more

The service here is exceptional ! I drive from the New Hampshire Seacoast to have all my repair done on my 3 vehicles. John

Had boat winterized fall of 2023 at Mike's Mast Road Auto. Spring of 2024 discovered the carb needle was stuck. Brough boat back to to Mike's Mast Road Auto to have carbs rebuilt. Engine has 180 hours and was free spinning with no issues (Several witnesses can confirm). Parts ordered by mechanic. Kept getting excuses like, supplier sent wrong part, supplier only sent one rebuild kit instead of two, supplier refused to overnight parts (even though they sent out incorrect parts), supplier takes 10 days to ship, supplier had to back order and carb linkage was lost. Boat sat on mechanics lot for 6 months beginning of June to Mid November. August mechanic informs me engine is locked up. Boat then sits on lot in the condition as seen in photos from mid August to Mid November, nothing being done to it. Somehow a winterized boat that had a free spinning engine just happens to lock up in the summer months on his lot. Asked several boat mechanics if they ever heard of this happening and none ever did. Boat was returned in non-operational condition. Icing on the cake is when mechanic told me it was my fault for having an older model boat and charged me $350. Something happened under his care while he had possession of my property. Never made good, never attempted to fix problem that happened under his care. I can not recommend Mike's Mast Road Auto. read more

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