I had the worst experience with MGMC. I would not recommend them to anyone, not even my worst enemy. Mike is a businessman who does not care about his customer's satisfaction or experience. He denied that his movers were slacking - saying they were two of his best guys; however, after hitting and damaging my fence with the moving truck, the guy who was driving tried to plead with me not to tell Mike because he already had about 3 incidents and would probably be fired. So much for sending his best guys! I had already ignored the fact that they arrived an hour late.
I personally watched them pause several times to fold moving blankets, one guy stopped because a previous 2" wound on his forearm busted open and started bleeding, so he asked me for paper towels before he used a towel he found in the truck to tie around his arm. Oh, and I cannot forget to mention they stopped at 7-11 to get something to drink (all counted in my hourly time I paid for). I was charged for a 3-1/2 hour job) for them to move everything from my 10x10 storage unit, which is physically less than 6 miles away from my new home. I even grabbed a dolly and started loading at the storage and then helped unload the truck at my house.
The two guys Mike sent to move my 10x10 storage were not as professional as I anticipated from our phone conversation when I scheduled. From the guy who was shorter and injured cursing at the other guy who seemed to have a cigarette every chance he got, to stopping at 7-11 to get Big Gulp drinks which they left along with a bunch of plastic stretch wrap that had been in the back of their moving truck from a previous move, and they conveniently placed it on my old desk I put on the curb for trash. I have pictures of the damages and the trash left behind.
I am very disappointed and to top it off frustrated with the fact that they hit my fence with the moving truck. My wall unit was also broken during the move and one of the drivers brought a piece of the footing that allows it to stand balanced before they drove off. After getting such unprofessional and poor service from MGMC, Mike tops it off by sending "his fence guy" to do some tacky patchwork on my fence while I was not even home. He didn't even call to make me aware and confirm that someone would be coming like I asked.
Save yourself the frustration and go with another moving company. The 3 year old 5 Star Reviews are clearly outdated! read more