This is a good shop. Miguel is a super cool and chill dude. I've taken my truck here plenty of…read moretimes from small to big issues. I started with them rebuilding my motor and just kept going from there. I did stop going here because of distance and I think if I was closer I would continue to take it to them for small jobs. To be fully transparent, I'm very specific about a lot of things when it comes to my vehicles so there were things that I noticed that weren't right, a couple things still exist to this day that were caused by the shop. However, every time I told Miguel about these issues he immediately did his best to help fix them. And they did fix most of the issues I had. This is not a bad shop at all. I definitely recommend them.

Great service from Sammy's, Miguel was quick to respond and…read morequick to get the work done and at a great price!

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

My other review was triggered by my search for a business to help me get a family Chevy 2500, it's…read moresystems and diesel in top shape before I sold it to it's next delighted owner. I have had our family vehicles in a variety of maintenance facilities, many of them owned by immense business enterprises paying profits to shareholders. Our vehicles, on several occasions, had totally rookie maintenance mistakes, misorders, mis-assemblies, plain old misses. Finding the Alauria family repair shop, the "Servants of Sunnyslope Rising" , quality repairs, three year, 36,000 mile warranties, made us permanent customers. Three more family vehicles get serviced here now. Proper inspectiond and troubleshooting, no rookie mistakes. Follow up as needed, Pricing appropriate for this level of service. And my life savings are not getting paid out to a global shareholder pool.

I've been to 3A Automotive and Diesel a few times now with my vehicle, which recently had its…read moreengine replaced by a different shop I no longer trust. Kirk, the service manager, has been a big part of why I keep coming back -- he's down-to-earth, knowledgeable, and easy to talk to even when I don't fully understand the technical side of things. I really appreciate their communication process, including texted reports and photos of the work being done. So far, everything they've done has been straightforward and honest. When I've questioned their diagnostics or recommendations, Kirk has taken the time to explain things clearly and has even reached out to Jasper (the company that rebuilt my engine) just to help put my mind at ease. That level of follow-through means a lot, especially after a bad experience elsewhere. My one significant complaint is their shop fees. These charges aren't itemized as a "shop supply fee" or anything specific -- they just appear as a flat fee, and they're not disclosed anywhere in the initial quote. Most shops I've dealt with cap this type of fee around $50, but I was charged $90 on one occasion. Not listing this upfront feels misleading, and I think it's something customers should be made aware of before authorizing work. That said, trust in the actual mechanical work matters a lot to me, and this shop has earned that trust. I'll continue bringing my vehicle here, but I'd strongly encourage them to be more transparent about these fees upfront -- it would go a long way toward making an already good experience a great one.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

I came here, tired of being robbed of my money by subpar service in dealerships and I was happy I…read moredid. Yair was the absolute best communicating along every step of the way, giving me my options and keeping me well-informed to make educated answers. He knows his cars, I'd trust that man with anything car related. Highly recommend asking for Yair!

I've been using this location for a while now and the team has never steered me wrong. Very…read morethankful for Yair's help. Thank you, Firestone!

Drove up to north Phoenix from south Chandler because of this great guy, honest and dependable…read moremechanic Anh Ha! And the price is right.

Great work, high standards, honest, and reasonable prices. I would recommend this place to anyone.read more

This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

The 2 guys came on time to install 4 aftermarket brakes (4 rotors and 4 calipers) for my 2024…read moreNissan Z. After the installation, I took my car for a ride and there were many warning lights on the dashboard. Not sure if they damaged all the sensors on the car but all the sensors are now giving me warning lights and these warning lights will not go away. If you have newer cars, DO NOT let these guys fix your cars. One of the mechanics was hitting the back rotor with a huge hammer very hard to get it off and must have damaged all the sensors, I guess. Another possibility is that the other mechanic was using an electric saw to cut off the dust covers and might have cut a cable to cause all the warning lights to show up on the dashboard. I sent them an email about all the warning lights but no response from them. They were able to install the 4 rotors and 4 calipers just fine but the brakes don't feel very tight and feel loose when hitting the brakes. I have to push the brake pedal almost all the way down to the floor in order to stop the car. I recommend these guys if you have older cars with no latest technologies. They have damaged my new car. ----------------------------------------------------------------------------------------------------- UPDATE: 6/2/2025 Took my 2024 Nissan Z to the Nissan dealership and they found 2 problems with my 2024 Nissan Z. They told me the technician Kyle and another technician from High Idle Mobile Mechanics who installed the brakes on my car damaged the ABS sensor and the R/F HUB BEARING which will cost me about $1658.50 -------------------------------------------------------------------------------------------------------------- Wheel Bearing Replacement - Front: DIAG VEHICLE AND FOUND DTC RF NO COMM WITH RF ABS SENSOR. INSPECT SENSOR AND FOUND THAT SENSOR IS BROKEN. AND HUB IS NOT INSTALLED CORRECTLY. RECOMMEND TO REPLACE R/F HUB BEARING AND ABS SENSOR AND RETEST --------------------------------------------------------------------------------------------------------------- I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. As of today, my car is still not fixed. All the warning lights on the dashboard are still on and the left and right blind spots are still not working.