If Mike's was better consistency with the food and wait time...I'd give them 5 stars. Good value and good pizza read more

Definitely would like to try the pizza sometime. Came in for a cheesesteak and they do a decent job.

Mike's is our place for pizza and steaks . Their pizzas a consistently great. The Grumpy Grandpa, square thin crust with extra cheese is the best we've ever had. Their Cheese Steaks are very large, packed with meat and in my opinion "the best in Pottstown", and I've yet to find anything better in Montco. Their fries are great and they have the best onion rings. They offer fries with many different toppings. The staff is very friendly and the pizzeria is clean. I do recommend you try Mike's Brick Oven, you will not be disappointed. read more

Always have great pizza and food here. Been coming here since I was in my teens. I'm now 45 and still love coming here. Some things aren't the same anymore since they have new owners but still good. I just remember they used to decorate for Halloween and all. Was a big deal here. Miss that. read more

The Stromboli was so good and the pizza was even better. It has been a while since we were here but I will definitely make it a point to be back. Thanks for a wonderful dinner and lunch for the next day! read more

One of THEE BEST PIZZA'S I've ever had!! This is truly a gem in Pottstown, and you don't want to sleep on the experience. The pizza was absolutely delicious!! Cooked to perfection with the perfect balance of cheese and sauce on every slice. My favorite part was that when you get a GREAT pie, the slice gives you that fold because the crust was crisp The place was clean, and the staff was very pleasant. The Stromboli was so beautiful I didn't want to cut it! It was absolutely delicious! Packed full of flavor and meat. They placed the sides exactly as requested. I also purchased a side salad that balanced out the meal. Definitely WORTH THE TRIP!! You won't be disappointed read more

John Michael Crater - Best Stromboli - Pizza Near Me - Pottstown, Pennsylvania

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I'll be honest. I never leave reviews but I gotta say this is one of the best hoagies we have ever had and the prices can't be beat. Staff super friendly as well. read more

In addition to my earlier review: purchased a chicken salad sandwich for my 89 yo father for dinner. Put it away for later and upon opening I found it loaded with onions, tomatoes and lettuce. I specifically stated NO vegetables, just chicken salad on a roll! Once again, NO ONE READ THE COMMENTS SECTION! Good thing no one has any food allergies! I don't think I'm going to order from here again. Paid over $100 for the food and it was NOT what I ordered. Calling and complaining is useless as when I was in to pickup prior to this I witnessed how people get treated by their employees, attitude, attitude and more attitude. Did I mention that when I placed my first order with them I was told 45 minutes for pickup. An hour and a half later my food came out! Now I understand it was Whacky Wednesday and you were swamped. Piss poor planning on your part for not having enough staff or enough area to make more than one pizza or sandwich isn't the fault of the customer. If you can't handle the amount of people coming in don't run a special! read more

I got the garlic bread roll cheesesteak. When I unwrapped it it looked a little thin. The roll was perfect for making garlic bread. Not much bread and crusty. The meat was good but could have used a little more. I'm not sure what was going on with the cheese. It had a good amount of mushrooms and fried onions but they could have spent some more time on the grill together. Something burnt the roof of my mouth. I don't know if that was the butter from garlic bread or the oil was that was dripping out of the cheesesteak. This cheesesteak was really close to being really good. Maybe being first thing in the morning at something to do it. read more

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Ordered too deserts , cakes , they came frozen solid , not fresh ! Driver arrived on time and got them as soon as he was there , so don't tell me they froze up in less then 2 minute . Oh , such bad business ! read more

Just ordered a stromboli, white pizza and gluten free pizza to celebrate my daughter's birthday. Food was great. The lady who took my order on the phone was great. Overall service was wonderful...will be ordering again in the near future. read more

I ordered 6 hoagies on Wednesday hearing good things about the place. Had my daughter pick up the hoagies and when she got home noticed a hoagie kissing. What a bummer but things happen, I called back to a horrible service manager. Was told to come back an hour later to pick up a redo. What! That explained they are to busy to make a hoagie and have to wait an hour? I called back later and left a message. Called today and was told to call back later to talk to manager. What a waste of time and $ will never eat at Mike again. Must be too busy for new customers. And the hoagies were not that good Turner had two slices of Turkey . Onions smelled old, threw them out. read more

Got the chicken and broccoli Alfredo fettuccine. It was not tasteful. Barely any sauce. Very bland. Had a piece of hair in it. Very disappointed. read more

John Michael Crater - Piece of hair in pasta - Pizza Near Me - Pottstown, Pennsylvania

The food was amazing a few years back. I ordered recently and the quality has definitely gone down dramatically. I used to love their garlic bread cheesesteaks, they were to die for. Recently I got one and it lacked on meat, flavor was bland, and it was cold when I got it. And aside from the food, I had a friend who worked there and some of what I learned frightened me. Drinking on the job, moving around food without gloves, food hitting the floor and still being used, and products that sat out all day would still be used late into the evening. Fair to say, now I'm too afraid to go back for more. Sucks because I loved that place. read more

Mikes's has been a Pottstown establishment for over 20 years. His WACKY WEDNESDAY'S are crazy and he finally HAD to raise the price by a dollar. Great food, good service. read more

open food before paying! ordered a med pizza with pepporoni and mushrooms. worst pizza ever! looked like they put canned mushrooms on after the pizza was cooked...they were slimy. i will take my 20.00 for a medium pizza elsewhere. never ordering again at mikes brick oven pizza. also....seems people are not truthful on yelp....tell the truth about the food please! my husband will eat mostly anything he never complains but he did about this pizza! he threw out the leftovers! read more

We used to like their food, but it is kind-of average at best now. As with other reviewers, their customer service leaves alot to be desired. The person working the phone and register seemed overwhelmed and it came across in a hurried phone call, their frustration was obvious. Also, this place was still charging a convenience fee for credit cards. This is unheard of in today's business environment. There are better options available. We tried their delivery, and 2 times they screwed up the order. I think they have potential in this undeserved area, but someone needs to step in and do some real work to get the place straightened out. I am a fan of all business large and small, and would love to see it get turned around. Until then it will be a pass for my family. read more

What a wonderful and memorable experience! As some say, once is all you need when the experience is so great. Let me explain how the accident happened. I was asked to pick up some food here and the person asked if I wanted something in that they would buy for my troubles. I haven't eaten at Mike's Brick Oven in quite awhile and was not too disappointed in the past having only ever gotten cheesesteaks with sauce only. However, I felt a little daring so I went for a small Italian Stromboli and asked for the sauce to be baked inside. The other two items were a Turkey Hoagie and a Cheeseburger Hoagie. The order was placed at 6:51 and we were told it would be an hour. I decided to arrive early so as to get the hot order as it was done so it would be "hot" when delivering. I arrived at 7:35 and asked about the order and the girl behind the counter with the maroon tinted hair responded and said that the cheeseburger hoagie would be about a minute. I asked her if I could pay and she responded with the affirmative. The receipt was printed at 7:41. She also put the Turkey hoagie on the counter and commented that she would leave the Stromboli on top of the oven to keep it hot. At about 7:55 I asked about the cheeseburger hoagie and was told any minute and she called out to remind them. Meanwhile, people are coming in and out and getting orders. A fellow came in and ordered at the counter around 8. He was served rather quickly being a regular from the interaction between him and the girl. After he was served, I asked about the Hoagie being cooked and was told any minute and she hollered to the back to remind them. The Cheeseburger Hoagie arrived to the counter at 8:12. The girl grabbed the Stromboli off the top of the oven, which by now has been sitting there the entire time I have been standing there in excess of 35 minutes. I opened the box and felt the Stromboli and it was warm, at best, even to the point that the cheese you could see through the slits was already coagulated, like the pizza sitting on the counter for slices. I told her it was warm and looking in the slits you could see there was no sauce in it. She insisted there was for she could see it. Also, there was a container of sauce in the box. She offered to put it in the oven again and I commented as to, "Why, to cook it again and make the dough crispy?". I should have known the sauce "thing" would be a problem. The fellow in the back making the pizzas looked terribly familiar. There was this gentleman that worked at Freshie's in Spring City, when they were open, and he couldn't follow directions then. On the second Stromboli I ordered from there, and the first one he didn't bake the sauce in it either and I thought I would try again, the sauce was not baked in but was merely on the side. I drove back and said that this is not what I ordered. The gentlemen took it back to him and an argument appeared to ensue. I suppose he will only do it one way, his way, and not what the customer requests. Thank God he is not making hoagies for they would all get hot peppers regardless what the customer wants. When I got home, the Stromboli when cut showed that the cheese was already firm and the center was warm to the touch and there was no sauce baked in as requested. Now here is what really grinded my gears. Why would you make the Stromboli at least 40 to 45 minutes before the Cheeseburger Hoagie? Which one takes longer to cook? How long does it take to cook a Hamburger? How long does it take to bake a Stromboli? I must say, the shop appeared to be nothing more than a cluster (you fill in the blank) after watching if for almost 40 minutes. There is no coordination between anything there. I saw a walkin order a pizza and it was made and delivered to the counter in the time I was standing there. But apparently, a Hamburger takes much longer to cook. Mike Crater has gotten our business for the past 20 years, however, not so much in the past five. The food was always good, some great, some just okay but never disappointed. The lackadaisical attitude of the girl in the front, the lack of alacrity of the staff with the food being served is cold or warm at best. Oh, and by the way, the Cheeseburger Hoagie was warm as well, I wonder how long it was sitting in the back waiting to go out to the counter? read more

Fantastic food, especially the sandwiches. However, customer service over the phone is horrible. We have had an issue every time I call and we usually order at least once a month if not every two weeks. This time the individual took just one item of my order, she told me an hour and a half for delivery and hung up on me. After 3 hours of waiting I called back. But different a individual answered my call telling me that they never give times and I must have called the wrong number. I told her that I just hit redial. She told me that she has to have a manger speak with me because I can't just go ahead and cancel an order. She placed me on hold and then came back and told me that I never called them and that they don't have my order. However, I never gave her my name, just my address, yet, the second conversation and she referred to me by name. read more

Saturday afternoon around 2. The food: pizza, salad, was excellent. No one acknowledged us until maybe 10 min. We were not sure if you had to order at counter or sit in one of the two booths for dine in. No one at all was visible except the backs of the cooks in another room. This is a small"house turned into a business" I guess we were expecting more since the wall was covered in awards. It appears this is more of a take out business. The two empty tables were not cleaned, our pizza came out before the salads, wrong dressing for salad. This business only has drinks in bottles and cans in their cooler where you help yourself. That is not a bad thing, just making you aware of type of business. In summary, pizza was excellent, service was a little lacking, needs improvement in cleanliness. We will go back and gone them another shot! Could have been an off day read more

We've been loyal customers for a while now, but we've finally had enough. Called to order today and was told they weren't taking delivery orders for the next hour. Fine, happy to pick up. Placed the order. 30-35 minutes. Husband went to pick up but they hadn't made the food. Staff informed him that we didn't call and they didn't have the slip. No apologies, nothing- just insisted we didn't call. (Yes, I even double checked my phone log to be certain I wasn't crazy, and we did indeed call the right place!) since he was there, he placed the order again and waited on it- another 40 minutes. Paid for the order (again, still no apology or discount, etc offered), and when he went to grab the drink for the kids meal, there was none in the correct size in date available. Instead of allowing him to take the larger one (I mean, $0.35 for the inconvenience and to make up for the fact that all the others were expired seems reasonable), they refused that too. This used to be our favorite spot but after months of declining service, we sadly won't return, no matter how good the food is. A simple "we're sorry" or the least bit of courtesy goes a long way. There are too many other good options around to put up with such a lack of common courtesy. read more

Oh .y gosh. Thank you thank you thank you. I finally found a place where they make subs and such with gluten free dough. I was skeptical..of.course. It was DELICIOUS! My best friend lives around the corner from you and orders there frequently. She doesn't have the dietary restrictions that I have. When I was visiting, I tried the sub amd was so happy. It was delcious!! THANK-YOU!! read more

My wife and I are new to the area and wanted to try one of the pizza places that were close and doing delivery. We ordered a small pepperoni pizza, a turkey hoagie, a South Street bully, and some French fries (requested them to be crunchy). We tried the fries first and were immediately disappointed. They were vehemently undercooked, nowhere near what we asked for. It was like eating a greasy potato slice. Honestly, wouldn't even give these a second chance. Then we tried our sandwiches. These were by far the saving grace. My hoagie was well put together, crisp taste and texture, solid all around sandwich. Wife really enjoyed her sandwich as well. It came in still hot and the overall consistency and flavor was what she loves in a steak sandwich. Last, we tried the pizza. Not as bad as the fries but certainly underwhelming. My wife says it tasted undercooked and doughy which I tend to agree with. I compared it to those pizza places that precook everything and then leave it under a heat lamp until someone wants it. We didn't enjoy the flavor or texture. Still debating on whether we should give the pizza another chance. Overall, the sandwiches were the only saving grace. If we hadn't ordered those, this would be a 1 star review and we'd never go back. read more

This is the best place in town for pizza and cheese steaks. I like the south Philly cheesesteak with the cheddar cheese onions and hot peppers. Amazing food. read more

Ordered from them last night. Only 4 stars again because of the service on the phone. The food we ordered was good. The wings are hit or miss, sometimes they are hot and coated in sauce and other times they are just kinda covered in sauce. Tried the shenanigans which was a delicious fry dish and will definitely order that again. Also the slow poke Rodriguez which was tater tots with pulled pork and cheese, that was really good. read more

So yesterday My dad ordered food and they got are burgers wrong and are fires were cold and mushy and then today I order food and I ask for ranch and extra ranch bc of my wings and they send me 1 ranch and 1 blue cheese I love mikes i only order from then but now I won't be there's no reason my order should be wrong 2 days in a row read more

Surprisingly really good pizza nice airy crust. Had a slice today cause nothing else open.... well guess what. New customer in me for sure! Also tried a small cheesesteak. Really good steak and not overbearing in the roll. So so happy we were forced to try this, you now have a new customer!!!! Thanks and Happy Easter! read more

Mikes used to be a decent place to order out from. Food is mediocre at best, service has become terrible and wait times for delivery are atrocious. You want decent service, try Big Daddy's or Tornetta's in the North End, might not be as big of portions, but quality far outweighs quantity... read more

Love this place! Order is always perfect. One of my favorite pizza places in Pottstown. Great location too

They would have gotten a 5 star if their customer service was better. Im a cheesesteak snob, and their cheesesteaks are hands down the best around! read more

Awesome pizza ,excellent tasting food , sandwich are packed with meat cheese lettuce and onions. , Great prices on Wacky wednesday !!!

If you are craving brick oven pizza this place definitely delivers. Delivery times are accurate. This is a go to place. The Stromboli are spicy and large. read more

My family has been ordering food from Mike's for as long as he has been in business. The food is for the most part very good, but the call takers need a lesson in customer service, especially when they are running the Wednesday Specials. I understand that they are super busy on that day, but if you can't handle it, then don't run the specials. The other problem is, that they often take your order, and after giving specific instructions due to food allergies, the order is still not made properly, i.e. my daughter has a tomato allergy, so we ask for NO tomatoes on her hoagie. When we unwrap the hoagie, you can see where tomatoes have been put onto the sandwich, then removed, because the tomato seeds are still on the sandwich. If you have an allergy to tomatoes, it includes the seeds also. Another negative is that if you use a debit or credit card for payment, they add 75 cents to your order without you knowledge. Not cool ! Lastly, don't ask for a total, if you call an order in, because you will be told, "we are too busy to give you a total", or "if you need to ask for a total then don't call in." So, sad to say, but my family will no longer be patrons of Mike's, which is not by choice, but by necessity, because I will not tolerate rudeness but for so long before I react to it. Actually, Ice House, Argento's,, and others are much closer to our home, but we like to frequent all of the local restaurants to help out the small businesses, especially during this pandemic. read more

Have eaten at Mike's at least once a month for the past 5 years. Today, I question if I ever will again. I ordered two Turkey Specials. I was given two disgusting hoagies. The sandwiches were not at all what I wanted. Ended up throwing the sandwiches away. No longer will I drive from Boyertown to Pottstown to get food. There are enough bad pizza shops in Pottstown. Terrible service. Terrible food, rude counter help, I will not be back! read more

Like most of the pizza & sandwich shops in Pottstown, overpriced. Large stromboli is $19.99 and is definitely smaller than other places in the area - and those other places charge $2-$3 less. read more

Mike's, good food and pizza, offers delivery and carry out service, even offers coupons and specials. However take that with a big grain of salt, because their customer service down right SUCKS!! They never honor their coupons and it's a song and a dance to get them to even entertain your requests. I say why even bother offering anything if you're not going to allow customers to place an order. Hung up on me multiple times and gave me a nasty attitude over the phone. Like I said before, they have good pizza and meals, but if they won't allow you to order what you want, why bother. If you don't mind being told what to order and enjoy a good hassle, Mike's is for you, but if they are willing to give you this much trouble just to order and get pissed at you for trying to order, who to say they wouldn't add some spit to your pizza and food, then give you an up charge for it??? read more

Where do i start!! I have ordered pizzas from and has never had an issue with their pizza. However, today i ordered an Italian hoagie today with a pizza. Again, the pizza was fine but this sandwich had really hard bread and there were only two meats on the hoagie (ham/salami) this had to be the worst hoagie i've had since moving to this area. They charge for the mayo, pickles and any other fixings that normally come with any hoagie!! Which is ridiculous!!! And... So i decided to pick up my order because delivery is like and additional $10 after all the fees. Which again is ridiculous!!! So as i walk in there is people inside the place without masks!!!! and not one employee has said anything. I'm looking around to see if i'm the only uncomfortable person in this place and clearly i was... The very young cashier was so busy having a conversation with these guys who obviously were friends of hers that she gave them free soda and never told these guys to put their mask on.. She barely had her mask on (go figure). The last time i walked in this place a customer who was obviously hungry took her mask down and started eating her food right at the counter!! And again no one said a thing.. Needless to say, i care about my health too much to order food from a place where people off the street can walk in with no mask and it's ok. read more

I just want to say, I ate at in and had a pleasant time in the restaurant and quite a good cheesesteak. But I ordered a cheese steak for (DELIVERY ) twice in one weeks. Both times I didn't get what I ordered. When I called in to explain the young lady answer the phone gave me her ass to kiss there won't be a third time , because when you order a cheesesteak ( DELIVERY ) it taste like s***. The worst delivery food on the East Coast thank for the read more

I can at least say their delivery is quick, too bad it's not worth it. I've given this place a few chances, and it just fails each time. My last order was a pizza with pepperoni, onions and green peppers. All those toppings and yet the pizza had zero taste! The onions weren't actually cooked either. It tasted as if they forgot and just threw them on last minute. The pizza lacks that traditional brick oven taste as well - don't know how they managed that one. We also ordered some wings in the hot sauce. They came to us in a mush sauce! I have never seen that before. And it isn't real hot sauce either. It seems they tried to cut corners to save money. For HOT wings, they used what I can only assume is their weaker mild sauce, and sprinkled on some red pepper flakes and cracked black better. Worst wings I've ever tried. I tasted nothing but black pepper. I think they're just generally over priced as well. I won't be back. read more

I like their food, but they need to be more careful during the pandemic. Although the cashier had a mask on, none of the people working in the kitchen were wearing masks. Did not feel safe. read more