I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

I am new to Bradenton and needed to have my tires checked after a warning light came on. Even…read morethough I didn't spend any money, they addressed the pressure issue and I was on my way. The customer service was outstanding and I'll be back when I need tires.

A friend recommended I go there when I was having car problems. I should have let them do the work…read more Instead I had them do the oil change until I was able to bring it to Sarasota Ford where they totally f'ed up the best car I ever had.

I started out with a tire that had a hole or screw stuck in it. Purchased top of the line new tire…read morefrom Mavis. They never got it right. It was the seal, etc. And this SUV was always kept in the garage. Had to take it back to Mavis 2 more time yet always with the same result - new tire flat within a day! Bad customer experience and extremely time consuming. But led me to the best car fixers around - Express Oil Change & Tire Engineers (they offer full service too). I discovered Express Oil Change & Tire Engineers on SR 64 East in Bradenton. I spoke to the crew and found out it was full service after I told them about the tire problems. I needed a new battery since it sat in the garage (me thinking it was ready to go-NOT). Same new tire, purchased at Mavis, was consistently flat within 24 hours. Express Oil Change even offered to come out and give me a jump and take it in to fix the new tire. But I used AAA and they dropped it off. The knowledge of the crew is top notch! They noticed other things that were wrong and after our conversation and estimate, fixed those too! And again, at a GREAT PRICE! It is FULL SERVICE, not only oil change and tires. Their expertise saved me tons of money and the their vast knowledge of cars is exceptional. Plus, they did it all in one or two days. Can't argue with that! Exceptional company and I will continue to take my cars there whenever I need anything! Check out their website as they have COUPONS too!!

I had Corey replace the front sway bar links on my 2017 Toyota Corolla today. He was very…read morecommunicative (through Yelp and text messaging) and on-time. He was very quick with the repair too! And the price was reasonable - more than half of what the Courtesy Toyota dealership service department quoted me

Our car was having problems on a Saturday evening. We managed to make it home and the next day I…read morestared to look around for a mechanic. I used my diagnostic tester to try to determine what the problem was. The tester indicated that there was a misfire in one of the cylinders. I finally reached Cruz Auto Repair in the late afternoon. Corey replied back that he could come to the house between 6 & 8 that evening (Sunday). Corey came at about 6:45 and immediately began to diagnose the issue and found that the cylinder had a bad spark plug. We talked about a price and I decided to have Corey change all the plugs. which he did. running a test again, he found that one of the coils was also bad. Since it was late at night, after 8 PM and the auto parts store was closed, we discussed a price and agreed that Corey would come back the next morning with a new replacement coil. Corey came back the next morning and replaced the coil and now the car is working just fine. From the start, Corey showed knowledge of auto repairs, did exactly what he said he would do for the price that he quoted each time. I would highly recommend Cruz Auto Repair for all repairs. Thank you Corey.

I moved to the area a couple years ago and have only been getting my oil changed here since…read more However, last year I almost decided to take my business elsewhere due to one incredibly grouchy and rude employee. I'm so glad I gave them another chance. Today I stopped by to see about having my brakes done and the Manager, Rich was so helpful! He offered to take a look just to see what I would need because I wasn't really sure. I fully expected to hear I'd need new brakes and whatever else could be sold to the girl who knows nothing about brakes...but, the opposite happened. Rich came in and showed me how much life I had left on my brakes and told me I could get them done but it wasn't necessary yet. I was so relieved and because of his honesty I will definitely go there when the time comes to have them done. Since I was due for an oil change they got me in and out in about 15 min and Fabian was really kind to me the entire time. I will recommend this location to my friends and family for sure. They assured me the man I had such a bad experience with on multiple occasions has since been let go.

The employee made a statement about jiffy lube policy that I had to get out and let him drive my…read moretruck instead of staying in my truck and being ground guided in. and it must only be at this store. I have been at Jiffy lubes from Colorado, Texas, Georgia, and Missouri and NONE of them operate like that.

This went smoothly as my car was the only one there. It would have been nice for the staff to want…read moreto help more than find reasons to not to. By that, I mean I asked them to check for something having to do with my oil change worries. The employee stated there was no need to do so. When I asked again stating I was waning to just be sure all was well, he was a little huffy about it. I get it that sometimes it has been a long day or they truly believe the issue I was worried about is nothing, but as is comes to a vehicle that I use to drive myself and small children around daily, please help by checking on the things I inquire about. 04.02.2026

Service was excellent. Joseph and Levi went above and beyond expectations. Highly recommended.read more

What an amazing experience. Antonio is the next best thing to family helping you. His communication…read morewas excellent and prices were very reasonable. S much so, we added gratuity. How often do you tip your mechanic, right? The issue with my vehicle turned out to be something very simple, and a shop could have easily ripped me off. I wouldn't hesitate for a minute to use his services again. If you're on the fence, just do it. You won't be disappointed.

From the owner: I’m a God Fearing Mobile mechanic. That comes to your house and help you with your car needs..read more

On 4/22 I took my car in purchased 4 new tires & paid for an alignment to be done. After picking my…read morevehicle the tire pressure monitor light came on. I went into the settings and reset it manually on my vehicle. Usually that does the trick. After 20 resets, I took it back to the shop. Julio and Sean were at the front desk when I went in. Julio had the guys check the tire pressures and said it should be fine. I drove it 3 mins down the road and the light came back on. I drove back to the shop where Julio stated "this type of vehicle ( Honda accord 2022) does not have sensors that can be damaged while installing new tires" take it to your dealership see what they tell you. It does not seem justifiable to take the vehicle to a different dealership. When the job was done at Firestone on 14th. Waiting to speak to the manager.

I got 4 new tires mounted and balanced here. They tightened my lugs so tight it ruined the key for…read moremy wheel locks and I have been unable to break the majority of the regular lugs loose. 1/2" impact gun broke the impact socket I was using. I got a flat and am unable to change the tire myself. Now I have to have the vehicle towed to a tire shop. Be careful taking your vehicle here.

We came in for service on Monday and realized that an employee was working alone as a few other's…read morecalled out . The place was getting busy and yet our tech 'Louie' was still professional , helpful and of course a bit frustrated but he kept his composure and took great care of us ! How unfair and unsafe to have an employee alone doing that kind of work . Kudos to him and hope he gets alot of positive credit from the manager !!

Ignored my Son's advice, "don't go there Dad!' Went there…read morefor a simple oil change. Noticed bad mileage soon afterwards and checked the oil. It was overfilled by a quart! Ooops. Called customer service, on hold for over an hour, no response. Pumped it out myself, messy mess. They forgot to put the oil cap back on my Son's car which was why he warned me. I will always heed his advice and never go to any take 5 again.

Went here to get an oil change. Staff was super friendly…read more They were quick and efficient. I would definitely recommend this location.

Outstanding service by Quan and the crew. 2 other vehicles before us but there were quick enough…read moreand seemed to be efficient. We had just come from two jiffy lube who had one car in each bay waited 40 minutes then left. Same at Valvoline one car in each bay waited only 15 minutes at that one. Employees were more focused on vehicles coming in that weren't in the bays. Have used this company before in other locations and we will only go back to these guys in the future. Lesson learned.

I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.